2019 Customer Support Manager Salary Chicago | Built In Chicago
Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
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Operations
Product
Project Mgmt
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Customer Support Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
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Product Owner
Project Coordinator
Project Manager
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QA Analyst
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Recruiter
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Senior UI Designer
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SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
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Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
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Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Chicago
Chicago

Customer Support Manager salary in Chicago

Average Base Salary in Chicago

$67,833
$3,700
Additional Cash Compensation
$71,533
Total Compensation
Median: $68K
Min: $37K
Max: $130K

How Much Does a Customer Support Manager Make in Chicago?

The average salary for a Customer Support Manager in Chicago is $67,833. The average additional cash compensation for a Customer Support Manager in Chicago is $3,700. The average total compensation for a Customer Support Manager in Chicago is $71,533. Customer Support Manager salaries are based on responses gathered by Built In Chicago from anonymous Customer Support Manager employees in Chicago.

Chicago by the numbers

5,177
Total number of Tech companies in Chicago
137,456
Total number of tech users on Built In Chicago
ALL INFO IS 100% ANONYMOUS & PRIVATE

Chicago Companies with the Highest Operations Salaries

+48
Mobile, Software
+21
Automotive, Marketing Tech
+18
Big Data, Healthtech

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in Chicago is between $50k - $60k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 500+ employees, earning $87,000 on average.

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $59,438 and the average Customer Support Manager salary for men is $67,300.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $71,625. The average salary for <1 year of experience is $51,500.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,725
Min: $30K
Max: $45K
Office Manager $53,158
Min: $20K
Max: $70K
Technical Support $54,634
Min: $36K
Max: $90K
Operations Associate $56,105
Min: $32K
Max: $96K
Desktop Support $57,231
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $68,474
Min: $37K
Max: $130K
Business Analyst $71,313
Min: $35K
Max: $124K
Operations Manager $83,332
Min: $41K
Max: $150K
Business Intelligence Analyst $89,929
Min: $60K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Customer Support Manager jobs in Chicago
16

Customer Support Representative

Chicago
3 days ago
As a customer support representative, you will be part of a small team responsible for managing relationships and providing service to existing and prospective tutors, parents and students. Provide an exceptional, full life cycle customer experience to our users through phone, email and chat support.

Customer Support Specialist

Chicago
2 weeks ago
+27
The Customer Care Specialist provides excellent customer service to dealers and/or consumers who contact Cars.com via phone, email, chat and text, with a focus on first contact resolution. This position requires that all interactions with customers are resolved in a prompt, professional and personable manner.

Customer Support Specialist

Chicago
3 weeks ago
+16
As a Customer Service Event Expert, you have the opportunity to engage with hundreds of customers over a shared passion for live events. We pride ourselves in creating memorable experiences from the point of purchase until they enter the gates. You will be on the front lines of representing the Vivid Seats brand, helping to ensure that our fans get the right seats at the right price. Through efficiency and professionalism, you will play a critical role in connecting our customer to the events that excite them.

Customer Support Specialist - Nights and Weekends

Chicago
3 days ago
+16
As a Customer Service Event Expert, you have the opportunity to engage with hundreds of customers over a shared passion for live events. We pride ourselves in creating memorable experiences from the point of purchase until they enter the gates. You will be on the front lines of representing the Vivid Seats brand, helping to ensure that our fans get the right seats at the right price. Through efficiency and professionalism, you will play a critical role in connecting our customer to the events that excite them. You will wake up every day motivated to provide the best ticket experience in the industry, knowing that you are contributing to success of the organization while also helping to create the memories that will last a lifetime.

Customer Support Representative

Chicago
3 hours ago
+22
The Why At TopstepTrader, individuals fully own their roles and are charged with meaningfully driving results.  We work fast and continuously optimize our products to reach more and more traders worldwide. Our Trader Support team consistently earns 95% satisfaction on user interactions and is mentioned repeatedly as a reason our users would refer our company to others. As we grow, we want to ensure that we keep this team packed with positive

Director of Customer Support

Chicago
5 days ago
+18
ActiveCampaign is one of the fastest growing tech companies in Chicago revolutionizing marketing automation. Our software allows all of our users, the power to make smarter business decisions based on data-driven analytics. We are scaling quickly in terms of product, customer, employee and geography. We are looking for an experienced and highly-motivated Director of Customer Support to join us on our mission of helping growing businesses

Manager, Customer Support

Chicago
6 days ago
+26
We are looking for a Manager, Customer Support in our Chicago office to join the DialogTech team. This person will be responsible for leading, directing, motivating, and developing a team of Customer Success Specialists to deliver an extraordinary level of service to DialogTech customers.

Customer Support Specialist

Chicago
1 week ago
What we are looking for: We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. Responsibilities: As the Customer Service Specialist serving the needs of our clients

Customer Support Specialist - ServiceBridge

Chicago
2 weeks ago
+15
As a Customer Support Specialist, you will own the support experience for ServiceBridge customers. You will handle all inbound support requests, and act as the single point of contact for the customer until the issue is resolved. You will become an expert in the ServiceBridge product, work with the development team to resolve customer issues, and coordinate the delivery of product...

Senior Customer Support Analyst

Chicago
3 weeks ago
+16
Provide technical support & oversight for urgent client issues. Manage non-urgent issues, partnering with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Share insights and ideas to continuously improve support processes to ensure customer satisfaction. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; drive support training programs for on boarding of support team. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

Customer Support Analyst

Chicago
3 weeks ago
+16
What You'll Do: Provide technical support & oversight for urgent issues Manage non-urgent issues, coordinating closely with engineering, account management, technical account management Advocate for customer by pushing for swift resolutions Partner with Account Team to respond to prospect inquiries Execute new customer installations Use your deep STATS product & process knowledge to build exhibits for new customer contracts Become product

Customer Support

Chicago
2 weeks ago
Hello Chicagoans! Work at a mobile health company that is taking the market by storm with a unique platform. Small company, reasonable benefits, challenging professional growth. You will be expected to wear many hats including: Customer Training Ongoing account setups, customer trainings (webinar or on-site), and follow-ups. Travel in-State and out-of-State (overnights as needed) for trainings and product deployment. Keep up-to-date with

Skills that affect Customer Support Manager salaries in Chicago

1
Customer Support
10% have this skill
2
Team Training & Development
7% have this skill
3
Business Operations
6% have this skill
4
Operations Management
6% have this skill
5
Account Management Ops
5% have this skill
6
Office Management
3% have this skill

Recent Customer Support Manager salaries in Chicago

$80,000
Yearly Salary
A Technical Support Manager reported a yearly salary of $80,000 with +$8,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
500+ Employees
Chicago
1-5 Reports
$70,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $70,000
5-7 Years of Experience
Female
51-200 Employees
Chicago
1-5 Reports
$60,000
Yearly Salary
A Manager, Support Services reported a yearly salary of $60,000
7+ Years of Experience
Male
51-200 Employees
Chicago
1-5 Reports
$101,500
Yearly Salary
A Senior Manager Customer Service reported a yearly salary of $101,500 with +$8,500 in additional cash compensation
7+ Years of Experience
Male
201-500 Employees
Chicago
1-5 Reports
$54,000
Yearly Salary
A Account Manager reported a yearly salary of $54,000
3-5 Years of Experience
Male
500+ Employees
Chicago
$65,000
Yearly Salary
A Support Team Lead reported a yearly salary of $65,000 with +$1,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Chicago
5-10 Reports
$80,000
Yearly Salary
A Manager of Client Support reported a yearly salary of $80,000 with +$8,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Chicago
1-5 Reports
$57,500
Yearly Salary
A Production Manager reported a yearly salary of $57,500
1-3 Years of Experience
Female
201-500 Employees
Chicago
5-10 Reports
$70,000
Yearly Salary
A Support Manager reported a yearly salary of $70,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
201-500 Employees
Chicago
1-5 Reports
$40,000
Yearly Salary
A Partner Relations Specialist reported a yearly salary of $40,000 with +$2,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Chicago
Salaries//Operations//Customer Support Manager
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