2019 Client Success Manager Salary Chicago | Built In Chicago
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Client Success Manager
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CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
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Customer Support Manager
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Client Success Manager salary in Chicago

Average Base Salary in Chicago

Additional Cash Compensation
Total Compensation
Median: $62K
Min: $37K
Max: $115K

How Much Does a Client Success Manager Make in Chicago?

The average salary for a Client Success Manager in Chicago is $62,411. The average additional cash compensation for a Client Success Manager in Chicago is $8,923. The average total compensation for a Client Success Manager in Chicago is $71,334. Client Success Manager salaries are based on responses gathered by Built In Chicago from anonymous Client Success Manager employees in Chicago.

Chicago by the numbers

Total number of Tech companies in Chicago
Total number of tech users on Built In Chicago

Chicago Companies with the Highest Operations Salaries

Mobile, Software
Automotive, Marketing Tech

Client Success Manager Salary ranges

The two most common Client Success Manager salary ranges in Chicago are $50k - $60k and $60k - $70k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 51-200 employees, earning $69,000 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $61,212 and the average Client Success Manager salary for men is $62,518.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $68,333. The average salary for <1 year of experience is $40,000.

Average Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,379
Min: $30K
Max: $45K
Office Manager $53,158
Min: $20K
Max: $70K
Technical Support $54,634
Min: $36K
Max: $90K
Operations Associate $56,105
Min: $32K
Max: $96K
Desktop Support $57,231
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $68,474
Min: $37K
Max: $130K
Business Analyst $71,313
Min: $35K
Max: $124K
Operations Manager $83,332
Min: $41K
Max: $150K
Business Intelligence Analyst $89,929
Min: $60K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Client Success Manager jobs in Chicago

Customer Success Manager

2 hours ago
Driving adoption of our platform through continuous increase in value leading to renewal and potential for new business expansion. By understanding our clients requirements, developing and guiding their thinking to identify measures of success, design and effectuate an implementation plan which clearly defines the clients expected requirements, agreed outcomes and creates buy-in while identifying further expansion opportunities. Applying your discovery/questioning skills to anticipate Customers’ requirements, possible challenges and be proactive in addressing and solving them. Facilitate a seamless Customer on-boarding process and Corporate activation experience. Closely monitor adoption rates of Accounts; providing insight to Customers and addressing engagement and adoption issues immediately. Feeding this information back to Sales. Proactively seek opportunities to educate across the business on industry knowledge and customer best practice. Be data-driven with a commitment to process; drive / track consistent engagement process. Creates a hypothesis of need prior to client engagement, through excellent questioning and discovery skills. Provides a demonstration of the service applied to the customer's context. Work collaboratively with collective team to build ideal structure, refine and build value.

Customer Success Manager

19 hours ago
The Customer Success Manager is responsible for monitoring customer data to identify and address potential issues. His/Her responsibilities include (but are not limited to): onboarding new products, introducing new features, overseeing the upgrade process, and ensuring the resolution of customer issues.

Associate Customer Success Manager

21 hours ago
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

Bento Customer Success/Support

21 hours ago
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Customer Success Manager

5 days ago
As an Office Customer Success Manager, you will manage relationships with a wide range of new and existing financial advisors using the Morningstar Office product. You will provide world-class support and service to our clients by understanding how our clients use our solutions to drive their business, train clients on the product, and assist them in implementing the product into their day-to-day business. You will also work closely with sales counterparts on client retention and additional revenue opportunities. This position requires occasional client-facing travel within an assigned territory and is based in the Chicago office.

Customer Success Manager

5 days ago
The Customer Success Manager's core responsibility is to manage implementation projects from inception to production roll out. A successful candidate will be skilled at creating project plans, allocating resources, communicating with customers, and mitigating project based risk factors. The candidate will work with Product Management, Engineering, Operations, as well as Marketing and Sales teams to ensure each project's success.

Enterprise Customer Success Manager

1 week ago
About G2 CrowdG2 Crowd’s real-time and unbiased user reviews help you objectively assess what is best for your business. Until recently, selecting business solutions was hard, risky, and inherently biased. G2 Crowd empowers business buying decisions by highlighting the voice of the customer. Our review platform leverages more than 410,000 independent and authenticated user reviews read by nearly 1.4 million buyers each month. Our model brings

Customer Success Leader - AMER

1 week ago
You will be responsible for building and developing our Customer Success team within the US, using your strong knowledge in Customer Success to provide thought leadership and guidance on best practices, whilst executing upon Ansarada's CS strategy. You will provide guidance and leadership and clarity to a fantastic team of CSM's and CSE's across North America.


1 week ago
As a Customer Success Manager, you’ll own the partner relationship from the time of onboarding forward. You will partner with your clients to identify and meet their business objectives, and ensure success as they adopt a new platform. From training them on campaign set up and optimization, to defining packages and pricing, you’ll own the day-to-day and become an integral part of your clients’ digital strategy. The successful candidate will be steeped in the world of digital advertising technology, and will help to grow revenue by providing raving fan support to our advertiser partners. Applicants for this job role should be highly comfortable and knowledgeable about the internet in general, have a background in sales or client services, and be highly confident in their ability to quickly learn about advanced software and technology.

Customer Success Advisor

1 week ago
The Customer Success Advisor role is an opportunity to gain exposure to broad facets of Eved’s business, customers and product capabilities.  Success in this role will typically lead to opportunities for additional responsibility and seniority. Clients come first at Eved and the Customer Success Advisor is the primary point of contact for clients using our SaaS technology solution. The Customer Success Advisor becomes the point of contact

Customer Success Manager, OEM

2 weeks ago
The primary objective of the Customer Success Manager is to work with the Sales Directors and VP OEM Sales as well as the client in addressing operational and service management issues. This role is also a subject matter expert in CCC products and in expressing their value propositions.

Senior Customer Success Manager

3 weeks ago
Description We're looking for an ambitious and tech savvy Senior Customer Success Manager to serve as a trusted advisor to a large portfolio of BenchPrep's key enterprise customers.  You'll partner with Account Managers to support and grow the relationship and work closely with other internal resources to make it happen.  You'll be responsible for product adoption, retention, and overall satisfaction. Responsibilities As a Senior Customer

Skills that affect Client Success Manager salaries in Chicago

Account Management Ops
4% have this skill
Customer Support
4% have this skill
Business Operations
3% have this skill
Operations Management
2% have this skill
Team Training & Development
2% have this skill
IT Support
2% have this skill

Recent Client Success Manager salaries in Chicago

Yearly Salary
A Customer Success Representative reported a yearly salary of $37,440
1-3 Years of Experience
500+ Employees
Yearly Salary
A Customer Success Representative reported a yearly salary of $37,440
1-3 Years of Experience
500+ Employees
Yearly Salary
A Customer success analyst reported a yearly salary of $72,000
1-3 Years of Experience
11-50 Employees
Yearly Salary
A Implementation Agent reported a yearly salary of $55,000 with +$5,000 in additional cash compensation
7+ Years of Experience
11-50 Employees
Yearly Salary
A Customer Success Manager reported a yearly salary of $42,000
1-3 Years of Experience
500+ Employees
Yearly Salary
A Client Success Manager reported a yearly salary of $70,000 with +$5,000 in additional cash compensation
7+ Years of Experience
51-200 Employees
Yearly Salary
A Senior Client Success Analyst reported a yearly salary of $65,000
5-7 Years of Experience
500+ Employees
Yearly Salary
A Customer Success Manager reported a yearly salary of $115,000 with +$15,000 in additional cash compensation
5-7 Years of Experience
51-200 Employees
Yearly Salary
A Client Success Manager reported a yearly salary of $90,000 with +$20,000 in additional cash compensation
5-7 Years of Experience
11-50 Employees
Yearly Salary
A Client Success Manager reported a yearly salary of $65,000
1-3 Years of Experience
51-200 Employees
Salaries//Operations//Client Success Manager
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