Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

5

Senior Product Manager, Trucking

Flexport
Chicago
1 hour ago
+25
Develop a clear product vision, strategy and roadmap for trucking at Flexport. Learn directly from users to deeply understand their problems and drive the development of innovative solutions. Write clear, detailed specs and aggressively unblock your team to enable them to execute. Be a strong voice for your team, communicating feature releases and managing expectations with stakeholders across the company. Become a domain expert, deeply understanding the market and competitive landscape to solve real problems with technology. Get your hands dirty with data, developing meaningful business objectives and metrics to measure your team’s progress.

Product Operations Manager

Fooda
Chicago
4 days ago
You are responsible for providing leadership and coordination of various corporate and shared services functions related the operations of our Popup and Catering products. Your focus is on optimizing the performance (sales or operating efficiency/costs) of these products. This position reports to the Chief Sales Officer (CSO). Possess an entrepreneurial mindset with the ability to propose new directions for the execution of Fooda’s Popup and Catering products. Motivate and lead a high performing team. Hire, train and retain a top-notch training and operations teams capable of implementing processes that allow the company to scale. Foster a results-oriented, accountable environment within the company. Possess strong presentation skills in large audience settings. Act as a forward-thinking analyst of the business, broader market, and the competitive landscape. Demonstrate excellence in implementing rigorous and disciplined performance measures / metrics that benchmark performance and create accountability.

Senior Product Manager

project44
Chicago
1 week ago
+15
Assume product ownership and manage the entire product lifecycle from strategic planning to tactical execution. Contribute to product strategy and roadmaps, develop product opportunity assessments, conduct competitive analysis, define user and buyer personas. Lead the definition of product requirements using input from various sources including external sources such as market trends, technology innovations, industry regulations, competitive intelligence, and customers as well as internal sources such as sales, marketing, and customer support. Define and drive priorities for engineering sprints and product releases. Work closely with customers to garner feedback and understand their evolving business needs. Organize and implement product launch plans in collaboration with Product Marketing. Perform and report on competitive positioning and financial results.

Product Support Associate

FourKites, Inc.
Chicago
1 week ago
+17
Provide high quality support via phone, email and chat, helping our customers troubleshoot and resolve any issues that arise. Become a product expert - you will be the go-to resource for understanding how our product works. Identify and recommend process improvements to deliver the highest level of customer satisfaction. Partner with our engineering team to find and fix bugs before they impact our customers. Proactively provide feedback to our product team about product improvement opportunities. Work in coordination with the sales and operations teams to provide product-based support. Follow standard procedures for proper and timely escalation of unresolved issues to the appropriate internal teams. Educate and support all internal users by passing on product knowledge so that users become less reliant on support. Provide product training & demos to internal and external customers.

Director, Product Support

FourKites, Inc.
Chicago
3 weeks ago
+17
Build and manage the Product Support Team, directly managing a team of Leads and Specialists in Chicago and overseeing global Support operations. Foster a customer-focused environment, providing high quality, accurate, and timely customer support as well as advocating for customers internally. Drive cross-functional improvement to continue to improve the FourKites customer experience. Manage key metrics which will measure the effectiveness of the team in meeting goals such as customer satisfaction, customer loyalty, and productivity. Continuously seek to improve processes and working practices to ensure that these goals are achieved. Act as an escalation point for high priority customer issues that arise from within the team, directly from customers, or from other departments. Lead, organize, and motivate the team to ensure that the highest possible quality of service can be provided to FourKites customers. Evolve the FourKites Help Center to provide more robust self-service options and foster a community of FourKites users. Analyze customer trends and provide feedback on Product Management and Engineering initiatives.

Product salaries in Chicago

Job Title Average Salary Salary Range
Technical Writer $67,059
Min: $43K
Max: $95K
Product Analyst $72,176
Min: $48K
Max: $122K
Product Designer $83,742
Min: $53K
Max: $112K
Product Owner $97,983
Min: $55K
Max: $129K
Senior Technical Writer $99,400
Min: $90K
Max: $115K
Product Marketing Manager $106,462
Min: $70K
Max: $137K
Product Manager $107,897
Min: $70K
Max: $166K
Senior Product Marketing Manager $133,000
Min: $108K
Max: $153K
Senior Product Manager $143,833
Min: $115K
Max: $201K
Director of Product Management $160,938
Min: $90K
Max: $250K
Vice President of Product $188,750
Min: $125K
Max: $278K
CPO (Chief Product Officer) $191,667
Min: $125K
Max: $240K

Top Chicago Companies Hiring for Product

+10
eCommerce, Marketing Tech
+24
Artificial Intelligence, Big Data
+22
eCommerce, Retail

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