Chicago Tech Jobs and Startup Jobs

10

Technical Implementation Analyst

BlazePortfolio
Chicago
6 hours ago
+11
BlazePortfolio is seeking an exceptional Technical Implementation Analyst that has what it takes to ensure the success of our clients.  At BlazePortfolio we deliver streamlined SaaS technology solutions to investment professionals. The analyst will become a product expert and will lead implementations of our trade management platform. This is a unique opportunity for a self-starter who is looking to be one of the early hires of a rapidly growing

Global Training & Change Management Manager

Morningstar
Chicago
15 hours ago
+16
This position will provide you with the opportunity to facilitate training and change management activities of both ongoing business processes and system usage as well contribute to change management programs for future projects. You will develop training programs for finance and accounting team members.  You will act as a liaison between Corporate Systems resources and the business to communicate system enhancements and will work with the appropriate stakeholders to communicate the changes and provide training. As part of the GFTP team, this position will also be required to manage small to moderate sized projects as the need arises. As a PM, you will work closely with the stakeholders to understand requirements, define a project plan and monitor progress against project milestones. While this position is located in our Chicago office, you will have global exposure and be required to communicate effectively and frequently with team members in other regions. This position reports to the Director of Global Finance Transformation. Some travel may be required.

Director of Global Customer Success

Customer Success Manager

Director, Infrastructure - North America

Operations Manager - Licensed Data Products

Associate Customer Success Manager

Director of Automated Portfolio Solutions

Load 3 more jobs7 jobs at Morningstar

Data Extraction and Onboarding Specialist

StratEx
Chicago
16 hours ago
+21
Job Title: Data Extraction and Onboarding Specialist Reports To: Payroll Onboarding Manager FLSA Status: Non-Exempt   StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Data Extraction and Onboarding Specialist ensures demographic, earnings, taxes, and deduction information is accurately downloaded and converted to a compatible format to be input into the StratEx payroll system.      Job Responsibilities

Support Lead

dscout
Chicago
1 day ago
+18
We are looking for a Support Lead to join our Customer Success team and build out a dedicated technical support function. Over the past 5 years, dscout’s Customer Success Team has built a reputation as trusted collaborators and dscout platform experts. As our company continues to grow and mature, we are enhancing our level of service and commitment to technical expertise by developing a team of specialized Support Associates. This new team will work in close collaboration with the Research Advisors on dscout’s Customer Success team. With Research Advisors delivering methodological expertise and Support Associates delivering technical knowledge and support - our solutions oriented dream team will ensure dscout customers have the best possible experience.

Manager, Market Launch

Paylocity
Northwest Suburbs
1 day ago
+31
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefit Technology Manager

Solutions Consultant

LogicGate
Chicago
1 week ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Enterprise Customer Success Manager

G2 Crowd
Chicago
1 week ago
+19
About G2 CrowdG2 Crowd’s real-time and unbiased user reviews help you objectively assess what is best for your business. Until recently, selecting business solutions was hard, risky, and inherently biased. G2 Crowd empowers business buying decisions by highlighting the voice of the customer. Our review platform leverages more than 410,000 independent and authenticated user reviews read by nearly 1.4 million buyers each month. Our model brings

Client Success Manager

Shiftgig
Chicago
2 weeks ago
+21
Client development and retention. Grow revenue from your existing clients through upselling and by identifying/closing new services. Identify and develop additional strategic opportunity within client organizations. Leverage client relationships for strategic referrals. Set up and onboard new clients. Facilitate and run Shiftgig product demos to new customers and users. Effectively set, manage, and measure client expectations. Communicate policies, procedures and best practices with customers to create a foundation of success  . Prioritize activities and meetings to ensure you are focused on your largest opportunities. Facilitate and present annual/quarterly business reviews with enterprise and growth accounts. Build account plans for your enterprise-level accounts to understand key decision makers, org charts, current investment, tech adoption, and new revenue opportunity. Monitor fill rates and work with customers to ensure shift success rates align with key corporate initiatives. Become a compliance expert on all accounts in your book of business and work with the Operations team to be sure all services are set up correctly. Monthly forecasting your book of business. Assist in A/R management. Become an expert user of Shiftgig technology. Use Salesforce.com daily to log activities, contact, tasks, daily checklists, and pipeline and forecast reporting.

Director of Account Management

Bringg
Chicago
2 weeks ago
+17
Responsible for key customer success metrics, including customer churn, account growth, and renewals. Development of strategic adoption plans for each customer. Partner closely with Customer Success, and across Bringg, to ensure client needs are being met through exceptional service and high value-added products.. Develop long-term vision and strategy for the team, while leading and providing mentorship.

Technical Project Manager (LATAM)

Bringg
Chicago
2 weeks ago
+17
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

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