Entry Level IT Jobs in Chicago

30

Customer Support Analyst

STATS
Chicago
9 hours ago
+16
What You'll Do: Provide technical support & oversight for urgent issues Manage non-urgent issues, coordinating closely with engineering, account management, technical account management Advocate for customer by pushing for swift resolutions Partner with Account Team to respond to prospect inquiries Execute new customer installations Use your deep STATS product & process knowledge to build exhibits for new customer contracts Become product

Telephony Engineer

GoHealth
Chicago
1 day ago
+20
The Telephony Engineer – Contact Center provides strategic and technical services to all of GoHealth’s contact center applications used by all organizations (Member Services, Exchange, and Enterprise Solutions) in the areas of software operations, system enhancement and configuration, knowledge management, and training. This role will partner with internal customers to identify contact center problems, assess their impact, formulate potential alternatives, and implement solutions.

Kafka Administrator

Arity
Chicago
1 day ago
+22
Manage large scale multi-nodes Kafka cluster environments residing on AWS. Handle all Kafka environment builds, including design, capacity planning, cluster setup, performance tuning and ongoing monitoring. Perform high-level, day-to-day operational maintenance, support, and upgrades for the Kafka Cluster. Creation of key performance metrics, measuring the utilization, performance and overall health of the cluster. Capacity planning and implementation of new/upgraded hardware and software releases as well as for storage infrastructure. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Ability to closely calibrate with product managers and lead engineers. Provide guidance in the creation and modification of standards and procedures. Proactively monitor and setup alerting mechanism for Kafka Cluster and supporting hardware to ensure system health and maximum availability. Proven ability to lead multiple high priorities initiative with aggressive timelines leveraging an agile framework. Comfortable performing in a fast paced, dynamic and ambiguous business environment. Ability to concentrate on a wide range of loosely defined complex situations, which require creativity and originality, where guidance and counsel may be unavailable. Demonstrated a product mindset with an ability to set forward thinking and direction.

Internal Audit Analyst

TransUnion
Chicago
1 day ago
+14
As a Sr. IT Auditor you will be part of the Global Internal Audit group and be responsible for conducting Cybersecurity and IT audit engagements throughout the organization that support business objectives, best practices, and regulatory requirements.  The incumbent will be responsible for the planning, execution, reporting, and follow-up on all audit engagements by participating on an audit team or at times independently leading engagements under the direction of Internal Audit Management. Position requires travel (both US domestic and international) up to approximately 15%, however, the amount may change based on business needs.    

Consultant, IT Risk Assessment

IT Support Analyst

Built In
Chicago
3 days ago
+32
As an IT Support Analyst you will be primarily responsible for carrying out all aspects of desktop support to our Chicago office, as well as supporting our remote employees. In addition, you will be the primary point of contact for helping customers and users troubleshoot issues with using our site. This role reports to the VP, Finance and is based in our Chicago office.

Junior IT Support Specialist

Hireology
Chicago
3 days ago
+19
In this newly created role, the Junior IT Support Specialist will support both in office and remote employees with a wide variety of technical challenges ranging from workstation issues, email issues, printer issues, and basic networking and server support. The ideal candidate will have the ability to respond promptly and empathetically to problems in high-pressure situations and resolve issues in a calm and efficient manner. They will also work closely with other members of the technical team to continue to define and implement best practices.

IT Service Delivery Manager

McDonald's Technology
Chicago
4 days ago
+19
·Develop, enhance, and deliver relevant security services that focus on ease of customer integration and improving the overall security posture of the environment, in addition to proactively implementing improvements as necessary.  ·Manage strategic vendor partnerships with a focus on delivering outsourced security services which meet or exceed the requirements of the business, including necessary outage response plans.  ·Apply an understanding of digital commerce to identify and introduce necessary technical controls to protect consumer data, the integrity of systems, and prevent current fraud/abuse trends.  ·Work with peers within GTRM as well as other IT groups and third parties to identity upcoming business or technical needs, and then translate and develop solutions within a transparent platform roadmap.  ·Lead the adoption of services through close relationships with key business partners and stakeholders by creating and maintaining service catalogs and marketing materials. 

IT Help Desk Specialist I

G2 Crowd
Chicago
4 days ago
+11
Serve as the face of the IT department as the initial point of contact for the company’s IT Help Desk. Perform and coordinate moves, adds and change activities for workstations. Provisions all new hardware (Mac) and user accounts in coordination with HR + Information Security. Work with vendors to coordinate repair and resolve outstanding issues. Maintain hardware inventory. Participate in various migrations and upgrade projects. Provide A/V support for conferences rooms (Zoom) Assists with the technology buyback program. Assists in determining suitable software to meet user requirements.

Operations Analyst

One North Interactive
Chicago
4 days ago
+22
The Operations Analyst is responsible for coordinating and/or executing plans to ensure that technical solutions and operations processes meet the needs of the business, employees and customers in a fast-paced, dynamic environment. This role provides the opportunity to make a large impact on the company and offers hands-on experience working with digital technology solutions, cloud solutions and development operations.

Network Support Engineer, English/Portuguese Bilin…

Cisco Meraki
Chicago
6 days ago
+17
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our

Technical Support Representative

Returnly
Chicago
6 days ago
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Returnly’s quality service experience. Our Technical Support team provides first-touch support to customers primarily via email with occasional phone calls. After comprehensive training on Returnly products, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base. 

Associate Cyber Threat Analyst

Paylocity
Northwest Suburbs
6 days ago
+31
The Associate Cyber Threat Analyst is responsible for understanding and providing appropriate surveillance for the critical cyber threats to Paylocity’s Information Systems. The Associate Cyber Threat Analyst will be supporting the existing security team through leveraging Network Monitoring, Logging and Security Incident Event Management (SIEM) systems to produce alerts, audit data and reporting to detect suspicious activity and will analyze the threat data to help the Information Security team to determine what response is appropriate. This position will also participate in Incident Responses to analyze and perform forensics analysis to help determine the root cause and recommend corrective measures. Are you the teammate that we are looking for?

Jr Systems Engineer (Cloud)

GiveSmart by Community Brands
Chicago
6 days ago
+16
* Ensuring that service components under management are monitored 24x7 for availability, capacity, and performance in Windows and Linux based cloud environments. * Collaborate with the team to complete projects and work-streams in a professional manner including achievement of on-time/on-budget goals and frequent project status updates. * Creating the appropriate documentation for our systems, including architecture and network diagrams and support procedures. * Leading incident response teams as necessary to mitigate and deal with adverse events affecting our infrastructure. * Define and prioritize service automation work in line with the wider infrastructure and corporate strategy. * Architect and design solutions that will live within Microsoft Azure, Amazon Web Services, and Google Cloud Platform.

Product Support Specialist

ActiveCampaign
Chicago
1 week ago
+18
ActiveCampaign is one of the fastest growing tech companies in Chicago revolutionizing marketing automation. Our software allows all of our users, the power to make smarter business decisions based on data-driven analytics. Do you enjoy working with customers and simplifying complex solutions. Do you love the challenge of solving a difficult problems and developing alternate solutions? Have you worked in a startup environment and enjoyed the open

Desktop Support Analyst

Morningstar
Chicago
1 week ago
+16
As a Desktop Support Analyst you will be primarily responsible for carrying out all aspects of second line desktop support to approximately 1800 employees in our Chicago office, as well as supporting employees in our other global offices as required. This role reports to the Desktop Support Manager and is based in our Chicago office. 

IT Risk and Compliance Analyst

Senior Consultant, Mergers and Acquisitions (IT)

West Monroe Partners
Chicago
1 week ago
+20
Senior Consultant, Mergers and Acquisitions (IT) 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up consulting firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. Think you’re up to the challenge? Our

Analyst, Supply Chain Operations

Peapod Digital Labs
Chicago
1 week ago
+23
We are seeking an Operations Analyst to our Operations Planning & Development Team.  The Operations Analyst plays an integral role in capacity modeling in partnership with transportation network modeling, overall project management, IP development, design, site selection, construction oversite, pre/post launch preparation, IT SIT/UAT, training and go-live. The Operations Analyst reports to the Manager, Slotting & Analytics.

IT Support - Helpdesk (Part Time)

Target Data
Chicago
1 week ago
+14
Target Data is looking for a part-time IT Support/Helpdesk Engineer to begin part-time, as soon as possible. The person will assist other members of the IT department with the day to day responsibilities of maintaining the organization’s IT assets. The IT Support Engineer will have the opportunity to experience a production IT environment and learn about the tools and processes. The IT Support Engineer will have the ability to demonstrate a

IT Risk Associate

Enova
Chicago
1 week ago
+24
As a IT Risk Associate, your job will be to assist in supporting compliance related responsibilities. This includes documenting security processes and procedures, ensuring current and future compliance obligations are met, assisting in identifying and following up on information security risks, evaluating 3rd party risks, responding to vendor security questionnaires, collecting metrics for reporting to senior management and educating our associates on appropriate security measures. You’ll be collaborating with just about every organizational function and will utilize your incredible people skills to gain trust and respect by delivering straightforward results and solutions. Through your leadership ability and curiosity you will improve controls, policies and processes. You will have strong decision-making capabilities with the ability to weigh relative costs and benefits of potential actions and identify the most appropriate one for Enova.

Security Compliance Analyst

SilkRoad
Chicago
1 week ago
We are currently seeking a solid compliance focused individual who will own the responsibility for strategically planning and successfully executing SilkRoad's GDPR, SOC 2 and ISO compliance roadmap. Being able to work with external IT audit firms as well as internal technical staff members is a must! This is a high visibility position within SilkRoad where this individual would be managing regulatory and compliance deliverables as well as being the SME on GDPR, SOC 2 and ISO related topics and questions from internal technical staff.

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