Chicago Tech Jobs and Startup Jobs

4

Client Development Manager

Fetch Rewards
Chicago
3 hours ago
At Fetch Rewards, we have two sayings that sum up the ethos of our organization launched in 2013: Defeat the Odds! What's next? Our vision is to leverage technology to transform shopping into an engaging, rewarding, and delightful experience, ultimately propelling the time-worn grocery shopping experience into the 21st century. Our technology platform, based around a free smartphone app, ensures that users have the best shopping experience

Implementation Consultant

Yello
Chicago
1 day ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Customer Success Manager

HealthJoy
Chicago
1 week ago
+16
Build strong relationships with our enterprise customers to ensure they feel empowered to use HealthJoy independently, and are seeing value from our product. Manage customers through the entire lifecycle including onboarding and training new clients, as well as providing technical support to existing. Develop & refine company methodology, process and documentation guidelines related to implementation and ongoing customer success. You’re a teamplayer. Assist with onboarding of additional team members and provide ongoing training and development to create a highly proficient support structure for the Customer Success team. Provide proactive account analysis and identify incremental areas of improvement through NPS scores. Keep up-to-date on the latest patient/customer support technologies and industry trends to aid in our scaling efforts.

Customer Success Manager

Vibes
Chicago
2 weeks ago
+19
Partner with CS team on complex campaign set-up, reporting and testing. Collaborate with internal teams to architect compelling and impactful solutions. Partner with clients to understand goals and deliver beyond what they thought possible. Manage book of business effectively with emphasis on flawless execution. Support Sr. CSM and CS leadership on strategic accounts and initiatives. Develop deep, integrated relationships with our customers. Extension of customer marketing teams; find new opportunities to grow accounts and uncover/generate revenue. Manage and execute against contract deliverables. Help define customer goals, objectives and KPIs. Represent day-to-day customer voice within Vibes — owner of feedback loop with product and leadership.

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