Chicago Tech Jobs and Startup Jobs

4

Customer Success Analyst

Monument Labs
Chicago
3 days ago
Who we are: Monument’s mission is to create an immersive experience between people and their photos. We recognize that photos and videos have the power to build relationships, communicate ideas, and inspire others to capture the world around them. With this in mind, our team is driven to create a cleaner and more meaningful experience after the shutter clicks. Whether we’re designing organization tools or AI-based features to help photographers

Customer Success Manager

Uptake
Chicago
6 days ago
+23
As a Customer Success Manager, you will be responsible for helping our customers get the most from Uptake’s predictive analytics SaaS platform. You will work proactively with our clients and in close connection with the Sales team to ensure client engagement and success after a sale is made. Your ability to clearly articulate our value proposition, demonstrate our products, drive client adoption, expansion & success and manage your time effectively will be the key to our mutual success.

Compliance Specialist

Enova
Chicago
1 week ago
+24
Review and respond to escalated customer complaints (escalated by Customer Service Representatives). Respond to routine compliance-related questions; escalate any complex or high risk matters to the Compliance Manager). Provide complaint reporting and prepare recommendation regarding training needs based on complaint analysis. Handle escalated customer complaints via telephone, email or written correspondence. Respond to written customer correspondence. Handle incoming/outgoing mail correspondence. Assist with preparation for regulatory examinations and internal audits. Perform other functions as assigned by management.

Customer Success Manager

Label Insight
Chicago
2 weeks ago
+17
As a Customer Success Manager you will play a critical role in building and expanding lasting relationships with Label Insight customers and partners, and provide expert support to users of our solutions. This specific position will focus on relationships with retail customers and helping manage customized retailer health and wellness solutions.  The ideal candidate brings strong customer support and enterprise organization experience, thrives as a collaborative team player and is comfortable in a very fast paced, high-growth startup environment. This position will report directly to the Manager, Customer Success.

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