Chicago Tech Jobs and Startup Jobs

125

Customer Success Representative

Blitsy
Chicago
4 hours ago
About Us Blitsy is a Chicago-based e-commerce company making it easier to buy arts and crafts supplies online. Recently acquired by A.C. Moore, an East coast specialty arts and crafts retailer with over 135 brick and mortar locations, we are growing our team and looking for a friendly Customer Sucess Representative who is ready for a new challenge. Our office is located in Chicago’s West Town/Ukrainian Village inside of a historic building that

Advisory Solution Architect, Customer Service Mana…

ServiceNow
West Suburbs
14 hours ago
+41
As a Advisory Solution Architect, Customer Service Management (CSM), you will be responsible for supporting the product sales effort by using your technical and customer service domain expertise to address customers’ business issues, demonstrate technical credibility and convey value. You will play a key role in the sales process by facilitating customer requirements discovery sessions, building reusable assets such as demos, configuring the product for proof of concepts, and gathering customer feedback for future product innovation. Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.

Customer Success Manager, OEM

CCC
Chicago
14 hours ago
+24
The primary objective of the Customer Success Manager is to work with the Sales Directors and VP OEM Sales as well as the client in addressing operational and service management issues. This role is also a subject matter expert in CCC products and in expressing their value propositions.

Relationship Manager Team Lead

Morningstar
Chicago
14 hours ago
+16
Morningstar seeks a Team Lead to manage the training and development of the Relationship Managers as well as manage the Relationship Management team. The Team Lead will own the collection, maintenance, and reporting of CSM team KPIs and support ad-hoc key initiatives/projects across the group. The Team Lead will also own the development of the training program for the Relationship Managers and the skill development of the Relationship Managers. This position requires frequent client-facing travel and is based in Chicago. 

Customer Success Manager

Copy Editor 

Director of Operations, Morningstar Editorial

Associate Customer Success Manager

Load 1 more jobs5 jobs at Morningstar

Managing Editor

Built In
Chicago
16 hours ago
+32
Lead the strategy for our new community content teams. You’ll help create story concepts that span a wide variety of goals. You’ll initially manage two editors (each editor manages up to five writers), but over the next year your team will grow to four editors. Elevate good storytelling into great storytelling, but with a firm pulse on prioritization and execution. Help mentor and manage a team of editors and writers. Offer improvements to streamline the editorial process and, make us more effective and efficient. Maintain a keen eye on publishing schedules and editorial calendars, with a creative and collaborative approach to finding solutions. Help hire, train and mentor new members of the team.

Head of Music and Voice

PHMG
Chicago
20 hours ago
+25
Head of Music and Voice Chicago, IL   Ranked #21 in 2018 Chicago Tribune Top Workplaces Ranked #10 in Glassdoor Top Work Culture and Leadership 2018 winner of National ‘Best and Brightest Companies to Work For Program’ PHMG is the world’s leading audio branding agency, working with more than 32,000 clients in 39 countries and trusted by globally renowned brands such as Audi, Adidas and Coca-Cola. With our continued expansion into North

Support Lead

dscout
Chicago
23 hours ago
+18
We are looking for a Support Lead to join our Customer Success team and build out a dedicated technical support function. Over the past 5 years, dscout’s Customer Success Team has built a reputation as trusted collaborators and dscout platform experts. As our company continues to grow and mature, we are enhancing our level of service and commitment to technical expertise by developing a team of specialized Support Associates. This new team will work in close collaboration with the Research Advisors on dscout’s Customer Success team. With Research Advisors delivering methodological expertise and Support Associates delivering technical knowledge and support - our solutions oriented dream team will ensure dscout customers have the best possible experience.

Sr. Customer Success Manager

project44
Chicago
1 day ago
+15
project44 is revolutionizing the freight and logistics industry by applying cutting edge technology to automate the entire lifecycle of freight shipments including quoting, scheduling, and real-time track-and-trace. project44’s portfolio of APIs is capable of optimizing the shipment lifecycle, empowering companies to deliver the best customer experience possible, and provide up to date data while cutting costs along the way. We are looking for a

Bilingual Concierge (English/Portuguese/Spanish),…

Rocketmiles
Chicago
1 day ago
Rocket Travel, Inc., a subsidiary of Booking Holdings (formerly The Priceline Group) seeks bilingual English/Portuguese candidates for our full-time Portuguese/Spanish/English-speaking position. Join our team of experienced travel and loyalty entrepreneurs and assist with the daily concierge operations in our downtown Chicago office. Secondary opportunities to showcase talent or develop professionally in other fields (such as analytics, graphic

Customer Service Account Manager

Paylocity
Northwest Suburbs
1 day ago
+31
As a Customer Service Account Manager, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.

Customer Success Manager

Built In
Chicago
1 day ago
+32
The Customer Success Manager (CSM) partners closely with Account Managers (AM) to ensure Built In’s Customers achieve a significant return on and drive business success with their Built In investment. The CSM will support our users within assigned accounts, to ensure effective new user and product onboarding and engagement on BI products and solutions.

Manager - Contact Center

West Monroe Partners
Chicago
1 day ago
+20
Manager - Contact Center   222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States   West Monroe isn’t a start-up consulting firm, but we act like one.   From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better.   We celebrate driven professionals who thrive in a

Configuration Specialist (Customer Service)

Chowly Inc.
Chicago
1 day ago
+17
The Chowly Configuration Specialist provides a 5-star customer experience to all Chowly clients. Working in office, the Chowly CS contacts signed Chowly clients to schedule and complete installations, organize launches and provide on-going support to clients POS integration services. This is a full-time role with room for career growth through managing other Configuration Specialists in the department. Currently Chowly is looking to build out

Copywriter/Clinical Research Associate

closerlook, inc.
Chicago
1 day ago
+31
The Copywriter/Clinical Researcher is a creative, conceptual thinker who collaborates with the rest of the creative team to ensure that the writing, design and technology we develop are greater than the sum of their parts and achieve the client’s communication objectives. In collaboration with the creative team, the Copywriter/Clinical Researcher contributes creative concepting, marketing writing and content management to closerlook projects, both internal and external. This position will also have the goal of ensuring the accuracy of medical/scientific claims across multiple brands. The Copywriter/Clinical Researcher may also participate in researching and summarizing clinical literature in support of tactics, brand planning and new-business pursuits.

Customer Support Specialist

CityBase
Chicago
1 day ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks.

Customer Support Associate - Evening / Weekend Shi…

CityBase
Chicago
1 day ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. This person must be comforable working evening hours and weekend shifts. This role hours will be as follows: Wednesday - Friday 3pm - 10pm; Saturday & Sunday 11am - 6pm. 

Video Editing Coordinator

Cameo
Chicago
1 day ago
+16
As Video Editing Coordinator, you will work as part of the growing marketing team at Cameo. Your two main areas of focus will be overseeing our extensive (and fast-growing) library of Cameo videos and reaction videos, in addition to creating compelling video content (compilations, mashups, explainers and more). The videos you create will be used on Cameo’s website, social media accounts, online advertisements, emails and landing pages.

Chief Operating Officer

PHMG
Chicago
2 days ago
+25
Head of Operations 401 N Michigan Ave, Chicago, IL 60611 Ranked #21 in 2018 Chicago Tribune Top Workplaces Ranked #10 in Glassdoor Top Work Culture and Leadership 2018 winner of National ‘Best and Brightest Companies to Work For Program’ As Head of Operations for our North American head office you’ll lead a multi-disciplinary team with accountability for overall service delivery to our growing North American client base, optimizing our world

Content Manager

TopstepTrader
Chicago
2 days ago
+35
The Content Manager role is an ideal opportunity to marry your experience creating engaging content with a passion for trading and financial markets. The role is also a great fit for candidates who are interested in learning how to engage a worldwide audience across multiple channels. Along with autonomy, you can expect lots of work diversity. This role includes everything from managing an internal and external freelance staff to social expertise to producing podcasts, blogs and keeping current on the latest in video and branding trends. No two days are the same and we’ll be learning right along with you! Manage 2-6 person content team, consisting of video and audio talent, according to our company values. This includes monthly one-on-one meetings, professional development goals, and overall quality performance toward achieving business content goals. Manage rotating team of freelance writers to ensure all content priorities are fully staffed, and all content pieces are consistent with our brand and voice. Create written and audio content according to our brand voice, and our department and company goals. You will be working cross-departmentally to fulfill content needs on a daily basis.

Manager, Customer Success

Litera Microsystems
Chicago
2 days ago
+15
The Manager of Customer Success is responsible for leading a team of people who are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. The Manager and team oversee customer relationships for the duration of their agreements(s) and are responsible for successful retention and growth of annual reoccurring revenue (ARR). Litera Microsystems is a successful, growing, commercial software product company. We at Litera Microsystems are strong believers in a healthy work-life balance with added benefits you don't find everywhere. We work hard, play hard and give back to the community.

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