Chicago Tech Jobs and Startup Jobs

119

Customer Support Specialist

CityBase
Chicago
14 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks.

Customer Support Associate - Evening / Weekend Shi…

CityBase
Chicago
14 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. This person must be comforable working evening hours and weekend shifts. This role hours will be as follows: Wednesday - Friday 3pm - 10pm; Saturday & Sunday 11am - 6pm. 

Head of Operations

PHMG
Chicago
15 hours ago
+25
Head of Operations 401 N Michigan Ave, Chicago, IL 60611 Ranked #21 in 2018 Chicago Tribune Top Workplaces Ranked #10 in Glassdoor Top Work Culture and Leadership 2018 winner of National ‘Best and Brightest Companies to Work For Program’ As Head of Operations for our North American head office you’ll lead a multi-disciplinary team with accountability for overall service delivery to our growing North American client base, optimizing our world

Manager, Customer Success

Litera Microsystems
Chicago
16 hours ago
+15
The Manager of Customer Success is responsible for leading a team of people who are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. The Manager and team oversee customer relationships for the duration of their agreements(s) and are responsible for successful retention and growth of annual reoccurring revenue (ARR). Litera Microsystems is a successful, growing, commercial software product company. We at Litera Microsystems are strong believers in a healthy work-life balance with added benefits you don't find everywhere. We work hard, play hard and give back to the community.

Online Support Agent (Nights and Weekends)

Vivid Seats
Chicago
16 hours ago
+16
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

Order Fulfillment Associate (Nights and Weekends)

Operations Associate

FourKites, Inc.
Chicago
16 hours ago
+27
YOUR ROLE You’ll be the mastermind behind our customers’ success - managing our customers and carriers experience through your relationships and technical expertise. You’ll become an industry expert, partnering with shippers, brokers, and carriers to unify communication in one place - the FourKites platform. You’ll wow them with your quick and flawless execution of our carrier/broker setup process. RESPONSIBILITIES Onboarding carriers to our

Bilingual PeopleSoft Advisor

TransUnion
Chicago
17 hours ago
+14
Partner with our Latin America Finance end-users to understand and analyze complex business problems and define business needs for new and/or enhanced products, services or optimize/streamline business processes.  Support all user requests in all modules of PeopleSoft Finance with regard to navigation, table and data maintenance, query creation and data requests.  Work closely with the Finance team to ensure that project roadmaps are focused on efforts that provide the highest business value; Facilitate. Elicit, capture, analyze and document business requirements. Drive the delivery of solutions from conceptual to implementation. Collaborate with IT and Finance end-users to define and develop process, procedural documentation, instructions, manuals, etc.

Executive Administrative Assistant - EVP, Global Strategy and Corporate Development

Manager, Corporate Investigations

Bento Customer Success/Support

Bento for Business
Chicago
17 hours ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Customer Service Representative

SpotHero
Chicago
17 hours ago
+21
SpotHero is seeking Customer Heroes to join our quickly growing team! At SpotHero, we are as passionate about our customers as we are about parking cars. As a Customer Hero, you will be our customers’ first point of contact and you will have the opportunity to show them what SpotHero is all about. You will be a hero to our customers, answering their calls and responding to emails in order to best assist them in getting where they need to go with confidence.  

Strategic Operations Associate

GoHealth
Chicago
1 day ago
+20
We're seeking an Strategic Operations Associate to help provide strategic direction for the Operations organization that supports our insurance distribution teams, and ultimately supporting the company’s long-term corporate strategy. Projects will span across the operations various shared services, with a focus on using analytics and business insights to identify high-impact opportunities and determine the optimal approach to capture them. Based on the individual’s personal interests and performance, our strategy roles eventually receive the opportunity to step into leadership in one of GoHealth’s growing functions or business units.

Manager, Customer Development

Sprout Social
Chicago
1 day ago
+47
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Customer Success Manager

Hireology
Chicago
1 day ago
+19
Hireology’s technology empowers businesses to build great teams.  Over the last seven years, we’ve grown from a startup to a market-leading organization with over 150 team members, and we’ve created an award-winning culture that makes this company an amazing place to work. It’s with that in mind that Hireology is looking to add a member to the Customer Success team. The Customer Success Manager will focus on building strong, trusted partnerships

Guest Coordinator

OppLoans
Chicago
1 day ago
+21
Welcoming clients and guests who call or visit the office with polish, professionalism, enthusiasm, and outstanding verbal and written communications skills. Ensuring cleanliness in the lobby area and reception. Issuing visitor passes, ensuring visitors are appropriately signed in and escorted to correct company representative to ensure they are not left unattended. Managing and distributing all office mail; prepare labels and schedule pickups for outgoing mail. Assisting with other related clerical duties such as photocopying, faxing, filing and collating.

Administrative Assistant

Enfusion
Chicago
1 day ago
+17
The Administrative Assistant will provide effective and innovative administrative support to our Chicago Team and have varying responsibilities. This is a “jack of all trades” position and the backbone of our office! The ideal candidate will be a self-starter, who is just as comfortable working autonomously as with a team. 

CUSTOMER SUCCESS MANAGER

Centro
Chicago
1 day ago
+28
As a Customer Success Manager, you’ll own the partner relationship from the time of onboarding forward. You will partner with your clients to identify and meet their business objectives, and ensure success as they adopt a new platform. From training them on campaign set up and optimization, to defining packages and pricing, you’ll own the day-to-day and become an integral part of your clients’ digital strategy. The successful candidate will be steeped in the world of digital advertising technology, and will help to grow revenue by providing raving fan support to our advertiser partners. Applicants for this job role should be highly comfortable and knowledgeable about the internet in general, have a background in sales or client services, and be highly confident in their ability to quickly learn about advanced software and technology.

Senior Client Success Manager

Ensono
Chicago
1 day ago
+35
The Client Experience and Success team is responsible for developing client relationships that promote retention and loyalty while ensuring that our clients derive maximum value from Ensono’s solutions and services. As a team, we are on a mission to transform each client’s experience, while becoming an industry-leading Managed Services Provider. We are looking for passionate client advocates who are willing to drive change and help their customers achieve great things. The Client Success Manager is the primary point-of-contact responsible for identifying each unique customers’ business outcomes and aligning Ensono products, services and support to help them achieve their goals. Our Client Success Managers are growing their careers while building experience across multiple accounts, dealing with a range of issues and learning a variety of industries.

Client Support Engineer Level 2

Director of Customer Success and Operations

Agentis
Chicago
1 day ago
About Us   Agentis is a Chicago-based data analytics and SaaS platform provider that empowers energy providers and their business customers to optimize energy consumption.   Our SaaS customer engagement platform has been deployed to over 1.5 million businesses nationwide and growing.  We combine our strengths of data visualization, data science, and software development to create compelling and powerful customer experience.   At the

Administrative Assistant

Guaranteed Rate
Chicago
1 day ago
+10
We are looking for an Administrative Assistant to join our growing organization. Are you detail orientated, organized, driven, fast paced? Do you handle pressure and a lot of responsibility with ease?  Do you have executive level or administrative experience? Are you available and ready to support the needs of someone 24/7?  If so, this sounds like the position for you.

General Office Assiatnt

Events Coordinator

Corporate Receptionist

National Trainer Underwriting

Loan Servicing Assistant Manager

Operations Assistant

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Member Services Representative 10:30 AM - 7:30 PM

Rewards Network
Chicago
1 day ago
+12
The Member Services Specialist is responsible for providing world class customer service to members. The individual in this role will demonstrate strong customer relationship skills by ensuring member needs are addressed quickly with responses delivered in a timely manner.

Pathologist

Tempus
Chicago
1 day ago
+18
With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of said data. Here at Tempus, we believe the greatest promise for the detection and treatment of cancer lies in the deep understanding of molecular activity for disease initiation, progression, and efficacious treatment based on the discovery of unique biomarkers.

Lab Operations Associate (Tuesday - Saturday - Shift Diff)

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