Chicago Tech Jobs and Startup Jobs

95

Customer Support Representative

Wyzant
Chicago
18 hours ago
As a customer support representative, you will be part of a small team responsible for managing relationships and providing service to existing and prospective tutors, parents and students. Provide an exceptional, full life cycle customer experience to our users through phone, email and chat support.

Associate Customer Success Manager

Morningstar
Chicago
1 day ago
+16
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

Relationship Manager Team Lead

Customer Success Manager

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
1 day ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

Trunk Club Service Associate

Trunk Club
Chicago
1 day ago
+17
Manage customer interactions, solve problems, go above and beyond, and never say no. Provide remarkable support to our growing sales team. Collaborate with internal departments to advocate for our members. Master Salesforce and other internal systems to work efficiently and effectively. Generate new ideas and processes that will help scale our business. Manage inbound support channels via email, phone, and chat. Coordinate logistics of trunk deliveries and returns via UPS. Delight people with unbelievably considerate care and attention to detail.

Assistant Manager of Facility Operations

Key Holder

Senior Customer Success Manager

Provi
Chicago
1 day ago
Provi is looking for a strategic Customer Success Manager who is passionate about providing exceptional support and ready to lead teams responsible for launching new markets, retaining users, and delivering extraordinary service to customers and Customers. Founded in 2016, Provi is an open digital marketplace connecting retailers (restaurants + bars), distributors, and suppliers in the alcohol industry.  We are a funded, hungry team making an

Client Development Manager

Fetch Rewards
Chicago
1 day ago
At Fetch Rewards, we have two sayings that sum up the ethos of our organization launched in 2013: Defeat the Odds! What's next? Our vision is to leverage technology to transform shopping into an engaging, rewarding, and delightful experience, ultimately propelling the time-worn grocery shopping experience into the 21st century. Our technology platform, based around a free smartphone app, ensures that users have the best shopping experience

Manager, Client Services

Target Data
Chicago
1 day ago
+14
Target Data is currently looking for a Manager, Client Services.  This is a fantastic role, which may lead to more responsibilities in client services.   Specifically, in this role you will be managing the clients, campaigns and vendors/partners for Target Data, reporting to the Director of Client Services on client deliverables.  Responsibilities  You will be the primary point of contact for the customer and manage day-to day client campaigns,

Sr Customer Success Manager

Arity
Chicago
2 days ago
+22
This role is responsible for developing and nurturing productive relationships with assigned Arity B2B customers, effectively using strong communication and collaboration skills to ensure: that the customer’s experience with Arity products is consistently high quality, that the customer understands and appreciates the value proposition of Arity’s products. The goal of the role is to expand the relationship through integration and utilization of additional products and services.

Customer Success Manager

Uptake
Chicago
2 days ago
+23
As a Customer Success Manager, you will be responsible for helping our customers get the most from Uptake’s predictive analytics SaaS platform. You will work proactively with our clients and in close connection with the Sales team to ensure client engagement and success after a sale is made. Your ability to clearly articulate our value proposition, demonstrate our products, drive client adoption, expansion & success and manage your time effectively will be the key to our mutual success.

Implementation Consultant

Yello
Chicago
2 days ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Solutions Consultant

LogicGate
Chicago
2 days ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Manager of Customer Support

BenchPrep
Chicago
2 days ago
+21
BenchPrep is seeking a talented Manager of Customer Support to join our growing team! As the Manager of Customer Support, you're passionate about providing a phenomenal support experience to our enterprise clients. This includes leading, supervising and mentoring our Customer Support Specialists that are working with customers and product related issues – whether it's answering questions, troubleshooting issues or escalating customer alerts. Additionally, you'll manage (and improve) the tools, processes and documentation needed to best support our clients and enable the Customer Support Specialists.

Bilingual Music Gear Customer Engagement Specialis…

Reverb
Chicago
3 days ago
+15
Assisting customers with day-to-day needs through email, chat, and phone. Added flexibility and availability to respond to live inquiries from Spanish speaking customers over chat. Handling queue of Spanish specific customer voicemails and emails. Brokering resolution in the event of disputes between buyers and sellers. Leveraging content, self-help articles, Reverb features, and your knowledge of our policies and procedures to recruit new buyers and sellers to the site. Keeping a constant, vigilant eye on all site activity. A myriad of other tasks that come with a startup environment and a rapidly growing business.

Customer Success Agent

OfficeLuv
Chicago
3 days ago
OfficeLuv’s supply ordering technology platform is growing rapidly and we’re looking to add a Customer Success Agent to join an amazing team focused on accelerating our growth. You would be an early member of a fast-paced operations team that is building a one of a kind supply chain for businesses around the country. The role of the Customer Success Agent is to help execute our mission of creating an excellent customer experience by managing

Executive Assistant

Enova
Chicago
4 days ago
+24
Position Summary: Any EA knows it’s hard to define their day-to-day since often times they are expected to jump in whenever and wherever, and here at Enova it’s no different. This role involves supporting our Chief Marketing Officer and Chief Analytics Officer.  Integrity and confidentiality is critical due to the sensitive nature of the information you have access to. You will work independently, resourcefully and be focused under pressure when

Compliance Specialist

Product Support Specialist- 3rd Shift

Eved
Chicago
4 days ago
Eved was founded in 2010 by technology entrepreneur, Talia Mashiach, with the aspirations of creating a platform that automates the buying and selling for events. She saw a problem with a $770 billion industry muddled with manual, outdated processes that were hindering the most powerful asset to a company: human connections. Today, Eved is still growing with more than $300 million in event commerce running through it and continues to strive to

Office Coordinator

Numerator
Chicago
4 days ago
+10
We are looking for an Office Coordinator (aka Office Ninja) to join Numerator's Administration Team. Assist us with creating a warm, welcoming and effective office environment for our employees and our guests. The Office Coordinator is responsible for overall office activities, including the reception area, mail, purchasing requests and facilities management. Job Responsibilities: Manage the reception area to ensure it is well represented both

Agent Team - Administrative Assistant - Chicago

Compass
Chicago
4 days ago
+21
As a Team Assistant, you will provide support to an agent team lead at Compass, to ensure the team can focus on what they do best. Anticipating the needs of the lead and the team, you resolve operational and administrative issues before they arise. You represent the team, serving as a great first impression and the initial point of contact. You will be responsible for incoming requests, directing emails and calls to appropriate contacts, flow of

Advisory Solution Architect, Customer Service Mana…

ServiceNow
West Suburbs
4 days ago
+41
As a Advisory Solution Architect, Customer Service Management (CSM), you will be responsible for supporting the product sales effort by using your technical and customer service domain expertise to address customers’ business issues, demonstrate technical credibility and convey value. You will play a key role in the sales process by facilitating customer requirements discovery sessions, building reusable assets such as demos, configuring the product for proof of concepts, and gathering customer feedback for future product innovation. Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.

Account Manager

ActiveCampaign
Chicago
4 days ago
+18
As a Customer Success Manager at ActiveCampaign, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with more than 60,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and workflows. We pride ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experiences to each and every brand.

Product Support Specialist

Director of Customer Support

Manager, Customer Success

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