Chicago Tech Jobs and Startup Jobs

155

Customer Success Representative

Blitsy
Chicago
36 minutes ago
About Us Blitsy is a Chicago-based e-commerce company making it easier to buy arts and crafts supplies online. Recently acquired by A.C. Moore, an East coast specialty arts and crafts retailer with over 135 brick and mortar locations, we are growing our team and looking for a friendly Customer Sucess Representative who is ready for a new challenge. Our office is located in Chicago’s West Town/Ukrainian Village inside of a historic building that

Senior IT Service Desk Engineer

Coinbase
Chicago
9 hours ago
+23
Provide amazing day to day and on-call support; for both hardware and software. Support Coinbase’s onboarding and offboarding processes. Learn, document, train, and support new applications and IT processes. Support Coinbase’s collaboration tools including Audio Visual and Conference Room Technology. Work with and coordinate vendors to support our CH office. Automate processes to increase efficiency.

Advisory Solution Architect, Customer Service Mana…

ServiceNow
West Suburbs
10 hours ago
+41
As a Advisory Solution Architect, Customer Service Management (CSM), you will be responsible for supporting the product sales effort by using your technical and customer service domain expertise to address customers’ business issues, demonstrate technical credibility and convey value. You will play a key role in the sales process by facilitating customer requirements discovery sessions, building reusable assets such as demos, configuring the product for proof of concepts, and gathering customer feedback for future product innovation. Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.

Customer Success Manager, OEM

CCC
Chicago
10 hours ago
+24
The primary objective of the Customer Success Manager is to work with the Sales Directors and VP OEM Sales as well as the client in addressing operational and service management issues. This role is also a subject matter expert in CCC products and in expressing their value propositions.

Incident Response Manager

Analytics Support Engineer

Relationship Manager Team Lead

Morningstar
Chicago
10 hours ago
+16
Morningstar seeks a Team Lead to manage the training and development of the Relationship Managers as well as manage the Relationship Management team. The Team Lead will own the collection, maintenance, and reporting of CSM team KPIs and support ad-hoc key initiatives/projects across the group. The Team Lead will also own the development of the training program for the Relationship Managers and the skill development of the Relationship Managers. This position requires frequent client-facing travel and is based in Chicago. 

Customer Success Manager

IT Risk and Compliance Analyst

IT Service Desk Analyst

Associate Customer Success Manager

IT Disaster Recovery Analyst

Desktop Support Analyst

Load 3 more jobs7 jobs at Morningstar

IT Support Specialist

Braintree
Chicago
19 hours ago
+14
You’ll be working with a team to help your coworkers use office technology. It’s a customer service and engineering position at the same time. Everything from setting up new users to configuring network attached storage - you don’t have to be able to do everything on your first day! When someone on the team tackles a complicated new project, we don’t consider it complete until it has been documented & the project leads another one of us on how to handle it.

Developer Support Engineer (Chicago)

Foursquare
Chicago
19 hours ago
+13
Technical Services is a global implementation, support and operations team, with a mission to delight our customers with care. Our team is the face of Foursquare to most of developers. We want their Foursquare experience to set new standards. Our team cares for developers by solving problems and scaling solutions, incubating new products, and sharing user feedback with internal teams to influence product development. We technically support, scale and execute our enterprise deals and just about everything in between. Our customers include consumers, partners, developers, and our own BD/Sales and Account Management Team..

Support Lead

dscout
Chicago
19 hours ago
+18
We are looking for a Support Lead to join our Customer Success team and build out a dedicated technical support function. Over the past 5 years, dscout’s Customer Success Team has built a reputation as trusted collaborators and dscout platform experts. As our company continues to grow and mature, we are enhancing our level of service and commitment to technical expertise by developing a team of specialized Support Associates. This new team will work in close collaboration with the Research Advisors on dscout’s Customer Success team. With Research Advisors delivering methodological expertise and Support Associates delivering technical knowledge and support - our solutions oriented dream team will ensure dscout customers have the best possible experience.

Overnight Infrastructure Engineer

Entara
Chicago
21 hours ago
+14
Wanted: A Midnight Manipulator of Cosmic Conundrums (ALSO KNOWN AS AN OVERNIGHT INFRASTRUCTURE ENGINEER) WHAT YOU’LL BE DOING (Otherwise known as the fine print, the list of job tasks and responsibilities.) Overnight Infrastructure Engineers are primarily responsible for taking the lead on providing support to Entara’s clients calling in with IT infrastructure support issues, as well as addressing issues generated by our monitoring systems.

IT Security Engineer

Echo Global Logistics
Chicago
23 hours ago
+15
Reporting to the Security Manager, the Network Security Engineer will be responsible for IT security across all Echo Global Logistics offices and associated companies. This individual will have a broad IT knowledge across multiple technology disciplines, the security vulnerabilities associated with each technology area / discipline and best practices to detect and prevent threats to Echo IT security. The role requires the individual to develop threat detection and prevention systems, develop response plans and conduct vulnerability testing on an ongoing basis. The role also requires the individual to work with all IT SME’s to help enhance their products and systems so that IT security threat prevention is a consideration in all aspects of IT development and support.Success in this role requires technical knowledge and experience, prior experience in IT security, organizational skills and an eagerness to do whatever it takes to get the job done effectively and efficiently while continually challenging and improving the status quo.

IT Technical Risk Assessor

TransUnion
Chicago
23 hours ago
+14
• Lead high visibility, information security risk assessments of third parties that are critical to TransUnion globally. • Develop a broad understanding of information security organizations and control frameworks like NIST 800-53, SSAE16/SSAE18, PCI-DSS, and ISO 27001/27002. • Use critical thinking skills to identify, research and evaluate risk at third parties that use a range of diverse technologies, including cloud and big data analytics tools. • Collaborate globally with senior leaders at TransUnion and business partners to discuss third party risk and promote a risk-aware culture. • Leverage intelligence feeds and open source intelligence (OSINT) to monitor the security of third parties between risk assessments. • Bring new ideas and lead projects that improve the risk assessment process.

IT Sr. Project Manager

Junior Application Support Analyst

IT Business Operations, Analyst- Batch

Lead Network Engineer

Decisioning Operations Director

Vice President –Third Party Risk Management

Internal Audit Analyst

Lead SOC Analyst

Consultant, IT Risk Assessment

Senior VMWare Engineer

Senior Windows Powershell Systems Engineer

Lead Ab Initio Application Support Engineer

Load 9 more jobs13 jobs at TransUnion

Senior Director of Corporate IT

Grubhub
Chicago
23 hours ago
+23
Leads system-wide initiatives to improve efficiency and effectiveness of Grubhub business processes in accordance with priorities and directions negotiated and discussed with various leadership groups. Creates and manages the Enterprise Applications budget and provides input in the administration of related budgets. Vendor management and contract negotiation. Leads migration from legacy on-premise software to SaaS technologies. Manage day to day activities of the Identity and Access Management team. Onboard and Offboard corporate applications to ensure that systems tools are aligned to meet business requirements. Prepares activity and progress reports regarding all systems analysis and programming areas. Collaborates with other Information Technology management staff regarding enterprise and system-wide computer architecture, capacity, planning, security, and usage. Provides a significant level of input regarding hiring/termination decisions, performance management, salary increases and disciplinary actions and/or budget management. Provide leadership, direction and development opportunities for the corporate IT teams.

Operations Specialist

Catering Concierge Associate

Manager, Production Infrastructure

Command Center Analyst SHIFT: 9:30 PM - 8:00 AM CST

Load 1 more jobs5 jobs at Grubhub

Sr. Cloud Architect

West Monroe Partners
Chicago
1 day ago
+20
Our Cloud and Infrastructure Practice is seeking a Sr. Cloud Architect with experience in Active Directory, Server Virtualization, Clou d Platforms, or Microsoft Exchange. You’ll have strong business acumen along with technical depth to assist with architecture, implementation, and domain migrations for enterprise size companies. 

Manager - Contact Center

Senior Consultant, ERP (NetSuite)

Senior Consultant, Mergers and Acquisitions (IT)

On-Site Desktop Engineer

Service Desk Analyst

Load 2 more jobs6 jobs at West Monroe Partners

Sr. Customer Success Manager

project44
Chicago
1 day ago
+15
project44 is revolutionizing the freight and logistics industry by applying cutting edge technology to automate the entire lifecycle of freight shipments including quoting, scheduling, and real-time track-and-trace. project44’s portfolio of APIs is capable of optimizing the shipment lifecycle, empowering companies to deliver the best customer experience possible, and provide up to date data while cutting costs along the way. We are looking for a

Bilingual Concierge (English/Portuguese/Spanish),…

Rocketmiles
Chicago
1 day ago
Rocket Travel, Inc., a subsidiary of Booking Holdings (formerly The Priceline Group) seeks bilingual English/Portuguese candidates for our full-time Portuguese/Spanish/English-speaking position. Join our team of experienced travel and loyalty entrepreneurs and assist with the daily concierge operations in our downtown Chicago office. Secondary opportunities to showcase talent or develop professionally in other fields (such as analytics, graphic

Customer Service Account Manager

Paylocity
Northwest Suburbs
1 day ago
+31
As a Customer Service Account Manager, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.

Cyber Threat Analyst

Associate Cyber Threat Analyst

Security Engineer

Customer Success Manager

Built In
Chicago
1 day ago
+32
The Customer Success Manager (CSM) partners closely with Account Managers (AM) to ensure Built In’s Customers achieve a significant return on and drive business success with their Built In investment. The CSM will support our users within assigned accounts, to ensure effective new user and product onboarding and engagement on BI products and solutions.

Senior IBMi Systems Engineer

Ensono
Chicago
1 day ago
+35
Senior IBMi Systems Engineers ensure the stability, integrity, and efficient operation of information systems that support core organizational functions and customers. This is achieved by monitoring, maintaining, supporting, and optimizing all operating systems assigned. The Senior IBMi Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems. A passion for improving processes and a commitment to customer satisfaction.

Senior Client Success Manager

Senior Mainframe Solution Architect

Manager Information Technology, Info Sys

Client Support Engineer Level 2

Client Manager

Senior Network Engineer-Implementation

Production Control Analyst

Senior Network Engineer

Expert Storage Engineer

Associate Production Control Analyst- Night Shift

Load 7 more jobs11 jobs at Ensono

Trading System Support Analyst

Belvedere Trading
Chicago
1 day ago
+26
Belvedere Trading is seeking a Trading System Support Analyst with a Bachelor’s Degree in Computer Science, Information Systems or other related disciplines. The ideal candidate will be a self-starter who is eager to progress, has sound technical knowledge, and has exceptional communication skills. This position will provide an opportunity to learn Belvedere’s proprietary technology environment and trading operations in a challenging and fast

Configuration Specialist (Customer Service)

Chowly Inc.
Chicago
1 day ago
+17
The Chowly Configuration Specialist provides a 5-star customer experience to all Chowly clients. Working in office, the Chowly CS contacts signed Chowly clients to schedule and complete installations, organize launches and provide on-going support to clients POS integration services. This is a full-time role with room for career growth through managing other Configuration Specialists in the department. Currently Chowly is looking to build out

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