Entry Level Client Success Jobs in Chicago

48

Technology Coach

Otus
Chicago
8 hours ago
+28
The Job Put simply, the job is to work with Otus school or school district users to ensure their success in using the Otus system in the areas of instruction, assessment, classroom management, and using data to inform instruction. Many school systems employ technology coaches. Otus seeks to do the same so that all of our clients have access to an inspirational and empathetic educator who will be there to support the client throughout their

Customer Success Analyst

Monument Labs
Chicago
20 hours ago
Who we are: Monument’s mission is to create an immersive experience between people and their photos. We recognize that photos and videos have the power to build relationships, communicate ideas, and inspire others to capture the world around them. With this in mind, our team is driven to create a cleaner and more meaningful experience after the shutter clicks. Whether we’re designing organization tools or AI-based features to help photographers

Customer Onboarding Specialist

Spark Hire
North Suburbs
22 hours ago
+15
About Us and The Opportunity Spark Hire is the fastest growing video interviewing platform, helping over 5,000 customers in 100 countries hire the best candidates in a fraction of the time with our video interviewing solution. We’ve been recognized as one of the best startups to work for (nationally) and a best small business to work for in the Chicago area. Are you passionate about helping customers achieve success with a product you believe

Customer Development Account Representative

Hireology
Chicago
1 day ago
+19
The Customer Development Account Representative role is responsible for the full sales cycle within our customer base. This includes qualifying leads, setting appointments, negotiating contract terms, and closing the deal.  We are seeking driven, sales-minded individuals that are looking for an opportunity to join a high-growth startup, and will be rewarded for performance with uncapped growth opportunity.

Associate Customer Success Manager

Morningstar
Chicago
2 days ago
+16
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

Account Manager/Insurance

Guaranteed Rate
Chicago
2 days ago
+10
You are accountable for responding to client request about policy changes, policy updates and coverage questions.  As the Account Manager, you will need to be committed to excellent customer service and feel comfortable cross selling to other products. This is a great opportunity for a high energy multi-tasker with attention to detail.  The Account Manager will interact extensively with clients and carriers to provide all levels of service.

Customer Success Ambassador

Client Service Representative

Trunk Club Service Associate

Trunk Club
Chicago
2 days ago
+17
Manage customer interactions, solve problems, go above and beyond, and never say no. Provide remarkable support to our growing sales team. Collaborate with internal departments to advocate for our members. Master Salesforce and other internal systems to work efficiently and effectively. Generate new ideas and processes that will help scale our business. Manage inbound support channels via email, phone, and chat. Coordinate logistics of trunk deliveries and returns via UPS. Delight people with unbelievably considerate care and attention to detail.

Manager, Client Services

Target Data
Chicago
2 days ago
+14
Target Data is currently looking for a Manager, Client Services.  This is a fantastic role, which may lead to more responsibilities in client services.   Specifically, in this role you will be managing the clients, campaigns and vendors/partners for Target Data, reporting to the Director of Client Services on client deliverables.  Responsibilities  You will be the primary point of contact for the customer and manage day-to day client campaigns,

Implementation Consultant

Yello
Chicago
3 days ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Customer Success Specialist

Label Insight
Chicago
4 days ago
+17
The Customer Success Specialist (CSS) plays a critical role in working with the Customer Success team by building and expanding lasting relationships with Label Insight customers and partners, and providing expert support to users of our solutions.  The ideal candidate has experience in customer support, customer training, and/or customer project related experience, thrives as a collaborative team player, and is comfortable in a very fast paced, high-growth startup environment.

Account Manager

SpotHero
Chicago
5 days ago
+21
SpotHero is seeking an Account Manager to nurture and grow some of our most important business relationships. Provide guidance and support to clients with compassion and a high attention to detail. An exceptional communicator with the unique ability to relate to anyone, our ideal candidate has a natural knack for building strong relationships.

Product Support Specialist- 3rd Shift

Eved
Chicago
5 days ago
Eved was founded in 2010 by technology entrepreneur, Talia Mashiach, with the aspirations of creating a platform that automates the buying and selling for events. She saw a problem with a $770 billion industry muddled with manual, outdated processes that were hindering the most powerful asset to a company: human connections. Today, Eved is still growing with more than $300 million in event commerce running through it and continues to strive to

Success Project Specialist

StratEx
Chicago
5 days ago
+15
StratEx handles HR and Payroll services for small to mid-sized companies. The Success Project Specialist supports the execution of key client initiatives. They work closely with our Client Success Managers as well as directly with clients to set up new, or update current, client projects within our system, troubleshoot client issues, and deliver training to ensure our clients are properly using our software. Job Responsibilities/Essential

Account Manager

ActiveCampaign
Chicago
5 days ago
+18
As a Customer Success Manager at ActiveCampaign, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with more than 60,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and workflows. We pride ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experiences to each and every brand.

Channel Onboarding Specialist

Customer Success Associate for Health Tech Startup…

CancerIQ
Chicago
6 days ago
+20
As the primary customer contact, the Customer Success Associate works in tandem with the Product Specialist to lead day-to-day activities that empower a healthcare provider to start, run, and grow its own in-house genetics program. To achieve this, the Product Specialist/Customer Success Associate team insures each CancerIQ customer site is operating smoothly, achieving key performance metrics (KPI’s) and, as a result, is poised for growth.

Strategic Accounts Representative

SMS Assist
Chicago
1 week ago
+18
Serves as primary client contact and manages operational client projects including: using analytical tools to understand the objective in context; assigning the appropriate resources for project completion; maintaining appropriate timelines; communicating regularly to clients and leadership; maintaining accountability throughout the process. Builds and maintains professional relationships with clients to gain an understanding of their operational needs, assists in the development and implementation of solutions to meet those needs. Uses qualitative and quantitative data, business acumen, and operational principles to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase operational efficiency. Communicates findings and recommendations based on client data clearly; couples this with actionable conclusions to drive business decisions. Uses data analysis tools in our propriety database to help the operations department make informed decisions regarding clients and vendors. Provides accurate and timely reporting to all internal and external clients. Assists department leadership in the development of goals surrounding key metrics, reports and dashboards including Service Level Agreement (SLA) performance, Work Order aging by status, Support Desk calls by issue and targeted program monitoring; adheres to these goals and standards.

Agent Team Assistant

Compass
Chicago
1 week ago
+21
As a Team Assistant, you will provide support to an agent team lead at Compass, to ensure the team can focus on what they do best. Anticipating the needs of the lead and the team, you resolve operational and administrative issues before they arise. You represent the team, serving as a great first impression and the initial point of contact. You will be responsible for incoming requests, directing emails and calls to appropriate contacts, flow of

Onboarding Specialist

Smokeball
Chicago
1 week ago
+28
Engaging regularly with clients to enhance the value of utilizing Smokeball software. Assessing client training needs and adjusting the pace and environment.  Delivering and facilitating client training sessions. Developing, maintaining, and improving training programs, materials, and quick reference guides.   Improving software usage through proactive communication. Handling day to day client issues including investigating client problems, determining the source, and recommending possible solutions. Collaborating and working with Account Managers to ensure clients are tracking toward ongoing success.  

Supplier Specialist Role

Eved
Chicago
1 week ago
Supplier Specialist role:  As a supplier specialist, you will be a front-line employee working directly with event suppliers. You will have an opportunity to get in on the ground floor of a growing company and learn about Eved's award-winning technology. You will be responsible for the successful onboarding and ongoing relationship management of suppliers in the Eved Supplier Network. You will be responsible for learning about the Eved’s

Customer Success Manager

Relativity
Chicago
1 week ago
+21
The Customer Success Manager is responsible for monitoring customer data to identify and address potential issues. Responsibilities include (but are not limited to): onboarding new products, introducing new features, overseeing the upgrade process, and ensuring the resolution of customer issues. The Customer Success Manager will also coordinate with Relativity Solutions, Sales, and Product Management, when necessary, to deliver best practices based on customer trends and usage. 

Ecosystem Account Manager

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