Chicago Tech Jobs and Startup Jobs

152

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
6 minutes ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

ACCOUNT MANAGER- Revenue Cycle Management- Healthc…

TransUnion
Chicago
1 hour ago
+14
As a client manager, you will have the primary relationship between TransUnion Healthcare and your clients. To succeed, you will need an in-depth understanding of your clients and TransUnion Healthcare to establish credibility, build strong personal relationships and to be a partner and trusted advisor. Success will be measured by high client retention and satisfaction and sales of additional TransUnion Healthcare solutions. 

Strategic Digital Account Manager

Senior Customer Success Manager

Provi
Chicago
3 hours ago
Provi is looking for a strategic Customer Success Manager who is passionate about providing exceptional support and ready to lead teams responsible for launching new markets, retaining users, and delivering extraordinary service to customers and Customers. Founded in 2016, Provi is an open digital marketplace connecting retailers (restaurants + bars), distributors, and suppliers in the alcohol industry.  We are a funded, hungry team making an

Client Solutions Advisor

CCC
Chicago
3 hours ago
+24
The primary objective of a Client Solutions Advisor is to provide regular servicing and communication to assigned customers and update current CCC customers on industry items, events and CCC developments. The CSA will provide training and support for product updates, assist with add-on sales to existing customers, obtain contract renewals from current customers, and assist in the A/R process. Up to 75% travel may be required. Must live in the territory (Illinois and Southern Wisconsin ).

Customer Success Manager, OEM

Client Development Manager

Fetch Rewards
Chicago
5 hours ago
At Fetch Rewards, we have two sayings that sum up the ethos of our organization launched in 2013: Defeat the Odds! What's next? Our vision is to leverage technology to transform shopping into an engaging, rewarding, and delightful experience, ultimately propelling the time-worn grocery shopping experience into the 21st century. Our technology platform, based around a free smartphone app, ensures that users have the best shopping experience

Customer Success Specialist-Bilingual

Snapsheet
Chicago
5 hours ago
+48
As a Customer Success Specialist, you are a part of an amazing customer service team that helps make the claims process simple for everyone. We’ll rely on you to actively listen to our customers needs and provide empathy during high stress situations. We are looking for customer support experts who will provide the human connection to our customers, insurance adjusters, and body shops.

Customer Success Specialist

Client Strategy Associate

Customer Onboarding Specialist

Spark Hire
Chicago
5 hours ago
+15
Partner with Sales to facilitate a smooth transition from the point of sale to the onboarding stage. Connect with customers to build a detailed success plan that utilizes the most effective strategy based on the customer’s goals and current hiring process. Provide live training for the customer via screen sharing technology. Proactively identify barriers to success and take the necessary steps to course correct. Provide best practices to increase value and drive adoption at each step in the process. Liaise with Customer Success team members to ensure the long term success of every account. Coordinate with the Customer Outcomes Manager to implement integrations with our 30+ partner platforms. Successfully transition onboarded customers to Account Managers for further development.

Manager, Client Services

Target Data
Chicago
5 hours ago
+14
Target Data is currently looking for a Manager, Client Services.  This is a fantastic role, which may lead to more responsibilities in client services.   Specifically, in this role you will be managing the clients, campaigns and vendors/partners for Target Data, reporting to the Director of Client Services on client deliverables.  Responsibilities  You will be the primary point of contact for the customer and manage day-to day client campaigns,

Customer Success Associate

Hireology
Chicago
12 hours ago
+19
The Customer Success Associate will work alongside a team of Associates to provide both proactive and reactive support to our customer base. This individual will not own a book of customers but, instead, will share responsibility for providing strategic support to our customer base along with his/her team. Ultimately this individual will be tasked with helping our customers effectively utilize the Hireology platform/process which, by result, will lead to better hiring decisions.

Advisory Solution Consultant - Strategic Accounts

ServiceNow
Chicago
17 hours ago
+41
Assist the sales personnel in the qualification of commercial customer needs and performing pre-demo needs analysis. Provide mentoring and training to peers and other colleagues in the organization. Conduct in depth demonstrations of ServiceNow solutions. Scoping and delivering Proof of Concept/Proof of Value engagements with prospects. Respond to Request for Information/Proposal documents. Stay current on product developments/releases to level required for demo and POC. Support Marketing events: User conferences, trade shows, webinars etc. Stay current on competitive analyses to understand differentiators between ServiceNow and its competitors. Understand customer objectives to align appropriate ServiceNow solution(s) for customer success. In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, expectations etc. in preparation for deployment. Act as the ServiceNow subject matter expert at Executive briefings / marketing events. Work with one of the best SaaS solutions in the industry. Collaborate and partner with ServiceNow customers and prospects to ensure overall customer success.

Sr Customer Success Manager

Arity
Chicago
19 hours ago
+22
This role is responsible for developing and nurturing productive relationships with assigned Arity B2B customers, effectively using strong communication and collaboration skills to ensure: that the customer’s experience with Arity products is consistently high quality, that the customer understands and appreciates the value proposition of Arity’s products. The goal of the role is to expand the relationship through integration and utilization of additional products and services.

Account Manager

Groupon
Chicago
1 day ago
+10
As an Account Manager, you will connect with them every single day. We focus on nurturing relationships with Groupon merchants and providing them extraordinary levels of support. We spend our days learning about their needs and how to improve these relationships to ensure retention and growth of these accounts. You'll be responsible for answering inbound merchant questions and inquiries from our phone queue. Our merchants have questions - and you have answers.

Merchant Development Representative

Account Manager

Tock
Chicago
1 day ago
+27
As an Account Manager, you are the face of Tock to our customers. You will be responsible for managing the software implementation process, client relationship, performance analysis, and customer success on Tock’s platform. As an Account Manager, you will work with a roster of esteemed restaurants and share with them how to best utilize Tock to reach their business goals. The successful candidate is a seasoned project manager with a proven track record of being detail oriented, demonstrating excellent communication skills, solving customer questions and problems in a timely fashion, and proactively making strategic business recommendations for customer success.

Customer Success Manager

Uptake
Chicago
19 hours ago
+23
As a Customer Success Manager, you will be responsible for helping our customers get the most from Uptake’s predictive analytics SaaS platform. You will work proactively with our clients and in close connection with the Sales team to ensure client engagement and success after a sale is made. Your ability to clearly articulate our value proposition, demonstrate our products, drive client adoption, expansion & success and manage your time effectively will be the key to our mutual success.

Implementation Consultant

Yello
Chicago
1 day ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Solutions Consultant

LogicGate
Chicago
1 day ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Manager of Customer Support

BenchPrep
Chicago
1 day ago
+21
BenchPrep is seeking a talented Manager of Customer Support to join our growing team! As the Manager of Customer Support, you're passionate about providing a phenomenal support experience to our enterprise clients. This includes leading, supervising and mentoring our Customer Support Specialists that are working with customers and product related issues – whether it's answering questions, troubleshooting issues or escalating customer alerts. Additionally, you'll manage (and improve) the tools, processes and documentation needed to best support our clients and enable the Customer Support Specialists.

Bilingual Music Gear Customer Engagement Specialis…

Reverb
Chicago
1 day ago
+15
Assisting customers with day-to-day needs through email, chat, and phone. Added flexibility and availability to respond to live inquiries from Spanish speaking customers over chat. Handling queue of Spanish specific customer voicemails and emails. Brokering resolution in the event of disputes between buyers and sellers. Leveraging content, self-help articles, Reverb features, and your knowledge of our policies and procedures to recruit new buyers and sellers to the site. Keeping a constant, vigilant eye on all site activity. A myriad of other tasks that come with a startup environment and a rapidly growing business.

Senior Customer Experience Liaison

bswift
Chicago
1 day ago
+16
The liaison role will be a key member of our benefits service delivery team spanning across our service center and client services team. The role will be a key driver in representing the voice of the customer across all service towers. The ideal candidate will have deep core HW knowledge and an equally matching expertise in service center delivery operations. Exceptional communication skills and ability to navigate and influence change across a highly matrixed organization is a must. Ability to work and thrive in a high growth and rapid change environment is key!

Account Manager - Exchange Team

Client Relationship Manager

Account Manager

TEC Account Manager

Sr Account Mgr

Account Manager - Ongoing

Senior Account Manager

Client Benefit Analyst

Implementation Leader

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Customer Success Specialist

Label Insight
Chicago
2 days ago
+17
The Customer Success Specialist (CSS) plays a critical role in working with the Customer Success team by building and expanding lasting relationships with Label Insight customers and partners, and providing expert support to users of our solutions.  The ideal candidate has experience in customer support, customer training, and/or customer project related experience, thrives as a collaborative team player, and is comfortable in a very fast paced, high-growth startup environment.

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