Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

271

Analyst II Operations

Peapod Digital Labs
Chicago
6 days ago
+23
Architect the IT framework in partnership with Infrastructure, Business Systems and Analytics to develop and implement tools for Operations Leadership in order to gain valuable insights (in near real or real time) using current Data Warehouses, WMS Systems, Business Systems, Smart Mile and Customer Care in order to provide visibility to key performance issues related to Service and OpEx.

Customer Care Representative

Manager, Network Expansion

Manager, Network Optimization

Digital Trade & Planning Lead

Analyst, Supply Chain Operations

Digital Promo & Pricing Lead

Customer Loyalty & Retention Lead

Admin, Replenishment

Load 5 more jobs9 jobs at Peapod Digital Labs

Experience Director

Strata Decision Technology
Chicago
6 days ago
+51
An Experience Director will lead customers on their journey to continuously increase the value they receive from Strata Decision’s products and services.  The Experience Director will develop relationships with the executive teams across several health systems and own the delivery of Strata’s world class customer experience.  

Implementation Consultant

Yello
Chicago
6 days ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Solutions Consultant

LogicGate
Chicago
6 days ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Manager of Customer Support

BenchPrep
Chicago
6 days ago
+21
BenchPrep is seeking a talented Manager of Customer Support to join our growing team! As the Manager of Customer Support, you're passionate about providing a phenomenal support experience to our enterprise clients. This includes leading, supervising and mentoring our Customer Support Specialists that are working with customers and product related issues – whether it's answering questions, troubleshooting issues or escalating customer alerts. Additionally, you'll manage (and improve) the tools, processes and documentation needed to best support our clients and enable the Customer Support Specialists.

IT Support Analyst

Built In
Chicago
6 days ago
+32
As an IT Support Analyst you will be primarily responsible for carrying out all aspects of desktop support to our Chicago office, as well as supporting our remote employees. In addition, you will be the primary point of contact for helping customers and users troubleshoot issues with using our site. This role reports to the VP, Finance and is based in our Chicago office.

Bilingual Music Gear Customer Engagement Specialis…

Reverb
Chicago
6 days ago
+15
Assisting customers with day-to-day needs through email, chat, and phone. Added flexibility and availability to respond to live inquiries from Spanish speaking customers over chat. Handling queue of Spanish specific customer voicemails and emails. Brokering resolution in the event of disputes between buyers and sellers. Leveraging content, self-help articles, Reverb features, and your knowledge of our policies and procedures to recruit new buyers and sellers to the site. Keeping a constant, vigilant eye on all site activity. A myriad of other tasks that come with a startup environment and a rapidly growing business.

Junior IT Support Specialist

Hireology
Chicago
6 days ago
+19
In this newly created role, the Junior IT Support Specialist will support both in office and remote employees with a wide variety of technical challenges ranging from workstation issues, email issues, printer issues, and basic networking and server support. The ideal candidate will have the ability to respond promptly and empathetically to problems in high-pressure situations and resolve issues in a calm and efficient manner. They will also work closely with other members of the technical team to continue to define and implement best practices.

Customer Success Specialist

Label Insight
Chicago
1 week ago
+17
The Customer Success Specialist (CSS) plays a critical role in working with the Customer Success team by building and expanding lasting relationships with Label Insight customers and partners, and providing expert support to users of our solutions.  The ideal candidate has experience in customer support, customer training, and/or customer project related experience, thrives as a collaborative team player, and is comfortable in a very fast paced, high-growth startup environment.

System Integration Analyst

GTreasury
Chicago
1 week ago
+14
GTreasury, A leading innovator of integrated SaaS treasury and risk management solutions, is currently looking to hire a System Integration Analyst to join our growing global team! Working under the direct supervision of the Manager, System Integration, this position is a project team member for clients and their banks when configuring payments, connectivity, and other integrations in the GTreasury software. In this role, you will work closely with clients and with your colleagues on the GTreasury project team to execute the scope of the implementation, build any in-country requirements, and conduct file format testing, in order to implement the most efficient solution for the client. 

Director, Global Technology USA - Restaurant Solut…

McDonald's Technology
Chicago
1 week ago
+19
The Director of Restaurant Solutions within Global Technology USA is accountable for the long-term strategy and current releases of Point of Sale (POS), customer self-order kiosk, and Restaurant File Maintenance (RFM) platform implementations in support of all 14,000+ US McDonald’s restaurants. While US customers are the primary focus, a global mindset is required to realize cost efficiencies and maintain compatibility over time. You have an appreciation for McDonald’s 24x7 business cycle. This person will make strategic business decisions to improve short-term uptime and long-term brand building, minimize support needs by systems failing gracefully, and enable a reasonable hardware reinvestment cycle. Key partners include US Owner/Operators, internal business areas such as Operations, Digital, Global IT, Marketing, Legal, and many others. Close partnership with strategic partner Capgemini is critical. 

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
1 week ago
+27
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Security Systems Engineer (O'Hare)

SDI Presence
Chicago
1 week ago
+43
Company SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 20-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes

Desktop Support Manager

SDI Presence
Chicago
1 week ago
+43
The Desktop Support Manager is responsible for supporting end user interfacing to the IT environment. As such, he/she leads and manages a team of specialists in delivering outstanding technical and non-technical support in a manner that is both timely and satisfying to the End User. This includes the identification, standardization, and management of procedures related to the resolution of end user equipment requests and supporting associated Help Desk functions. The Desktop Support Manager also employs excellent organizational and time management skills to meet multiple and simultaneous project demands.

Senior Network Engineer

DRW
Chicago
1 week ago
+30
As a Senior Network Engineer, you will have an opportunity to tout your extensive skills and abilities while helping solve complex network issues. You will be able to flex your network knowledge with in depth packet and protocol analysis. You will design and build new networks, create tools using Python, and support cutting edge trading industry networks. You will have a strong drive to learn and improve every year. You likely have a CCIE. You will harness your creative side for new technologies, documentation, improving operational efficiency and reducing operational risk. When it comes to new tech, you will research and evaluate new solutions using custom and commercial testing tools.

Client Service Executive

Bounteous
Chicago
1 week ago
+18
We are seeking a Client Service Executive who embodies our culture and builds relationships with our clients that encourage reliance on our products and services, greater client satisfaction, expanded accounts and opportunities, and improved client retention. 

Information Security Manager

SDI Presence
Chicago
1 week ago
+43
The Information Security Manager is responsible for safeguarding the confidentiality and availability of an organization’s assets, including its information, services, and people. Because the role of Information Security Manger encompasses a wider scope than IT services, he/she will work with stakeholders at all levels and across multiple business entities. Through investigating and reporting, the Information Security Manager will evaluate security technology products, services, and technical trends and their potential benefits to the overall hardening of the IT environment. In addition, the Information Security Manager proactively communicates and collaborates with external and internal customers to analyze security needs and functional requirements.

Network Manager

SDI Presence
Chicago
1 week ago
+43
The Network Manager manages the network infrastructure, security, and topology design.  He/she builds and leads a team focused on maintaining, supporting, and improving a large-scale IT environment while delivering high availability and uptime.  The scope includes multiple sites and separate departments in a metropolitan area network (MAN) and various connections to external vendors, partners, and other organizations.

Customer Success Agent

OfficeLuv
Chicago
1 week ago
OfficeLuv’s supply ordering technology platform is growing rapidly and we’re looking to add a Customer Success Agent to join an amazing team focused on accelerating our growth. You would be an early member of a fast-paced operations team that is building a one of a kind supply chain for businesses around the country. The role of the Customer Success Agent is to help execute our mission of creating an excellent customer experience by managing

Technology Support Specialist

VillageMD
Chicago
1 week ago
+15
Be first point of contact for all hardware and software related issued reported from all VillageMD locations as well as remote teams. Build and configure Windows and Apple laptops, printers and other peripheral hardware. Educate employees on security best practices and provide guidance on productivity and collaboration software. Support all network related areas, such as Wi-Fi, VPN, phones, video conferencing and requests coming from remote offices. Manage User Lifecycle Activities in OneLogin, Active Directory and Office 365. Create, validate and update content related to technology in use at our organization.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $54,908
Min: $36K
Max: $90K
Operations Associate $56,500
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $84,088
Min: $41K
Max: $150K
Business Intelligence Analyst $86,056
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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