Not specified Best Operations Jobs in Chicago | Built In Chicago

Not specified Operations Jobs in Chicago

78

2019 Summer Northern Illinois University Campus In…

Discover Financial Services
Chicago
1 hour ago
+30
Become a Campus Innovator and make an impact by solving problems through team-based software development. Campus Innovators will have access to a state-of-the art Discover Lab located in the center of campus at the Founders Memorial Library. This provides students a great balance of taking classes and experiencing real work in our company culture during the summer while being able to work a maximum of 40 hours. Students will also interact and network with Discover mentors and management.

Asset & Configuration Specialist

Account Manager

Groupon
Chicago
13 hours ago
+10
As an Account Manager, you will connect with them every single day. We focus on nurturing relationships with Groupon merchants and providing them extraordinary levels of support. We spend our days learning about their needs and how to improve these relationships to ensure retention and growth of these accounts. You'll be responsible for answering inbound merchant questions and inquiries from our phone queue. Our merchants have questions - and you have answers.

Customer Success Associate

Hireology
Chicago
13 hours ago
+19
The Customer Success Associate will work alongside a team of Associates to provide both proactive and reactive support to our customer base. This individual will not own a book of customers but, instead, will share responsibility for providing strategic support to our customer base along with his/her team. Ultimately this individual will be tasked with helping our customers effectively utilize the Hireology platform/process which, by result, will lead to better hiring decisions.

Salesforce Administrator

Sprout Social
Chicago
15 hours ago
+24
We are looking for a seasoned Salesforce Administrator with a demonstrated history of solving problems and helping to simplify business processes. You will ensure our tooling is best of breed and more importantly that the integrations between them are configured, managed, and running efficiently. You will partner with our Sales, Support, and Marketing Operations teams to develop and prioritize new features and enhancements to refine internal tooling and processes. You will also be responsible for documentation, following established change management, and helping to improve development lifecycle.

3rd Shift NOC Analyst

West Monroe Partners
Chicago
1 day ago
+20
3rd Shift NOC Analyst 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. If you are looking to be a “behind the scenes” technologist, this isn’t the

Executive Assistant

Service Desk Analyst

Executive Assistant

Senior Customer Experience Liaison

bswift
Chicago
2 days ago
+16
The liaison role will be a key member of our benefits service delivery team spanning across our service center and client services team. The role will be a key driver in representing the voice of the customer across all service towers. The ideal candidate will have deep core HW knowledge and an equally matching expertise in service center delivery operations. Exceptional communication skills and ability to navigate and influence change across a highly matrixed organization is a must. Ability to work and thrive in a high growth and rapid change environment is key!

TEC Account Manager

Implementation Leader

Clinical Lab Accessioner

Tempus
Chicago
3 days ago
+18
Passionate about making a difference in the world of cancer genomics? With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We are looking for a Clinical Lab Accessioner who will

Clinical Lab Accessioner (Tues-Sat Shift)

Lab Operations Associate (Tuesday - Saturday - Shift Diff)

Operations Manager, Partnerships

Clinical Coordinator (Mon-Fri)

Clinical Coordinator (Tues-Sat)

Pathologist

Load 3 more jobs7 jobs at Tempus

General

CityBase
Chicago
3 days ago
Don't see an open role that matches your experience at CityBase? Submit your resume here, we will review and someone will be in touch with you!

Manager, Solution Consulting - Strategic Accounts

ServiceNow
Chicago
3 days ago
+27
Partner with Regional Sales Director to develop effective GTM strategies. Lead Pre-Sales team focused on achieving tangible customer outcomes. Create Pre-Sales individual and team development plans. Operate in a matrixed environment. Lead cross functional teams to achieve common goals; internally and externally. Be a player-coach when required based on needs of the team. Act as executive Pre-Sales contact within strategic customers. Combine your business, sales and technical acumen to help lead teams to achieve customer goals. Help ServiceNow achieve its next phase of growth!

Advisory Solution Architect, Customer Service Mana…

ServiceNow
Chicago
3 days ago
+27
As a Advisory Solution Architect, Customer Service Management (CSM), you will be responsible for supporting the product sales effort by using your technical and customer service domain expertise to address customers’ business issues, demonstrate technical credibility and convey value. You will play a key role in the sales process by facilitating customer requirements discovery sessions, building reusable assets such as demos, configuring the product for proof of concepts, and gathering customer feedback for future product innovation. Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.

Customer Support Specialist - Nights and Weekends

Vivid Seats
Chicago
3 days ago
+16
As a Customer Service Event Expert, you have the opportunity to engage with hundreds of customers over a shared passion for live events. We pride ourselves in creating memorable experiences from the point of purchase until they enter the gates. You will be on the front lines of representing the Vivid Seats brand, helping to ensure that our fans get the right seats at the right price. Through efficiency and professionalism, you will play a critical role in connecting our customer to the events that excite them. You will wake up every day motivated to provide the best ticket experience in the industry, knowing that you are contributing to success of the organization while also helping to create the memories that will last a lifetime.

System Administrator

Order Fulfillment Associate

Order Fulfillment Associate (Nights and Weekends)

Online Support Agent

Online Support Agent (Nights and Weekends)

Customer Support Specialist

Customer Service Team Lead (Evening Shift)

Load 4 more jobs8 jobs at Vivid Seats

DevOps Engineer

Seismic
Chicago
4 days ago
+18
Identify tools needed to monitor custom solutions put in place by Solution Architects and Implementation Engineers. Successfully implement use of monitoring tools and customize to meet monitoring and alerting business needs.  Analyze logs and error messages to determine source of issue. Debug code and troubleshoot to try and resolve issues. Deliver troubleshooting steps and debugging info to engineering teams for resolution. Create documentation and processes to allow Engineers to restore service by performing triage, recovery and validation steps for application, network, system and database events.  Establish procedures for alarm handling and escalation.  Create reporting and analysis for health of monitored solutions and identify areas of risk and customer exposure.  Establish framework for NOC duties and responsibilities. Identify coverage and response needs for monitored assets.  Identify hand-offs between departments, SLAs, and responsibilities between groups.  Responsible for the tracking of incidents and requests from initial identification through to resolution, ensuring that appropriate categories for logging and escalating incidents and requests are used. Establishing feedback loop between technical solutions and stakeholders for ongoing improvements.  Work closely with Solution Consultants and Implementation Engineers to scope monitoring and alerting needs for customer solutions in advance of implementation.

Customer Success Manager

Account Coordinator

Affinitiv
Chicago
4 days ago
+21
In this role you will be a proactive, consultative partner to our clients. Your goal is to provide superior internal support to both our sales team and clients, product knowledge and contract management in order to maintain positive client relationships and identify additional business opportunities. To be successful in this role you need to be passionate about customer service, comfortable in a high-volume environment and able to help our sales team build their business.

Technical Support Specialist

SMS Assist
Chicago
4 days ago
+18
Coordinates problem-handling process for the information technology department. Responsible for managing and updating pending user’s requests using help-desk tracking system. Escalate issues based on complexity and priority. Performs administrative tasks involved with creation, deletion and changes in user’s network accounts. Provides feedback to the team leader on key issues that affect IT services availability. ·         Advises users on system outages. ·         Possibility of after-hours support/on-call. ·         Assists network/system engineers (when needed) with maintenance and troubleshooting by providing local on-site presence with direction from the engineers.

Senior Support Account Manager

ServiceNow
Chicago
4 days ago
+27
As a SAM, you will be responsible for a defined territory of accounts providing a high-touch support experience to our largest and more strategic customers.  The SAM will be delivering both proactive and reactive services and act as a central point of contact for support related requests.  Working as a support advocate, the SAM helps coordinate efforts within ServiceNow to ensure timely resolution of incidents and problems.  A SAM provides regular communications by conducting service reviews, providing operational summaries and driving status updates on all open high-priority incidents.  A SAM should be comfortable presenting to all levels within an organization including C-Level contacts.

Dining Supervisor

Fooda
Chicago
4 days ago
You love building relationships and enjoy customer service. You are optimistic in the face of problems and you’re capable of finding solutions quickly and effectively. You are very organized and detail oriented. Type-A personality is a plus! You have an entrepreneurial mindset with the capability of managing work independently. Quick thinking on your feet and no problem is too big or small for you. You do not wait for direction and are always looking for ways to improve. Prior experience in large food service or enterprise catering preferred. Ideal candidate will have a bachelors degree in addition to two to three years of relevant experience.

Dining Manager

Fooda
Chicago
4 days ago
The Dining Manager position is critical to the success of Fooda cafeteria. This person will be responsible for all aspects of the dining program and will be the direct liaison to the Fooda Client This role will be responsible for the efficient & profitable day-to-day operation of a Fooda Dining Hall Location. This job position requires the regular practice of independent judgment call based on the daily performances of all job tasks at hand.

Claims Coordinator

Echo Global Logistics
Chicago
4 days ago
+15
 Analyzes and reviews claims for accuracy, completeness and eligibility. Prepares and maintains reports and records for processing. Acts as liaison between corporate and field offices to facilitate the gathering of information that will facilitate proper response to claim losses and legal documents. Independently evaluate claims to determine appropriate initial financial reserves and reserve changes until claim resolution.  Identify claims that trigger escalation to Claims Team Lead. Exercise judgment to authorize settlement of claims within authority level, and escalate when required. Ensure that internal policies and practices for claims reporting and claims management are followed. Review incoming Claim Notices and Loss Data to confirm appropriate responses, determine trends, and identify high exposure cases. Provide guidance on Claims Reporting and Claims Management procedures to internal Echo customers. Review incoming claims correspondence, inquiries, and handle or direct as appropriate. Other duties and responsibilities as assigned.

IT Security Engineer

Dispatch - 2nd/3rd shift

Customer Success Specialist-Bilingual

Snapsheet
Chicago
4 days ago
+48
As a Customer Success Specialist, you are a part of an amazing customer service team that helps make the claims process simple for everyone. We’ll rely on you to actively listen to our customers needs and provide empathy during high stress situations. We are looking for customer support experts who will provide the human connection to our customers, insurance adjusters, and body shops.

Customer Success Specialist

Business Operations Consultant - Transactions

Bilingual PeopleSoft Advisor

TransUnion
Chicago
5 days ago
+14
Partner with our Latin America Finance end-users to understand and analyze complex business problems and define business needs for new and/or enhanced products, services or optimize/streamline business processes.  Support all user requests in all modules of PeopleSoft Finance with regard to navigation, table and data maintenance, query creation and data requests.  Work closely with the Finance team to ensure that project roadmaps are focused on efforts that provide the highest business value; Facilitate. Elicit, capture, analyze and document business requirements. Drive the delivery of solutions from conceptual to implementation. Collaborate with IT and Finance end-users to define and develop process, procedural documentation, instructions, manuals, etc.

Junior Application Support Analyst

IT Sr. Project Manager

Senior Cisco Network Engineer

Systems Engineer

Load 1 more jobs5 jobs at TransUnion

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,725
Min: $30K
Max: $45K
Office Manager $52,600
Min: $20K
Max: $70K
Technical Support $53,891
Min: $36K
Max: $90K
Operations Associate $56,300
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $70,975
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,759
Min: $41K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+20
Professional Services
+16
Enterprise Web, Fintech
+23
eCommerce, Food

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Science & Data Analyst Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
How to Find a Job in Chicago Tech
LOCAL GUIDE
Top Chicago Startup Funding Rounds
LOCAL GUIDE
Women in Chicago Tech
Live your purpose. Work your passion.