Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

97

Customer Support Specialist

CityBase
Chicago
18 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks.

Operations Associate

FourKites, Inc.
Chicago
21 hours ago
+27
YOUR ROLE You’ll be the mastermind behind our customers’ success - managing our customers and carriers experience through your relationships and technical expertise. You’ll become an industry expert, partnering with shippers, brokers, and carriers to unify communication in one place - the FourKites platform. You’ll wow them with your quick and flawless execution of our carrier/broker setup process. RESPONSIBILITIES Onboarding carriers to our

Bento Customer Success/Support

Bento for Business
Chicago
21 hours ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

NOC Technician - Night Shift

Vail Systems, Inc.
Chicago
21 hours ago
+27
Vail Systems is a leading voice-enabled SaaS/Cloud company headquartered in Deerfield, IL, with a satellite office in downtown Chicago. Vail's focus is to design, develop and host voice and messaging applications based on a VoIP platform developed by a team with decades of experience in IP telephony. Vail's services range from enhanced network routing for Fortune 500 enterprise clients to softphone technology serving the consumer VoIP market. www.vailsys.com.  NOC Technician- Night Shift 

Security Compliance Analyst

SilkRoad
Chicago
1 day ago
We are currently seeking a solid compliance focused individual who will own the responsibility for strategically planning and successfully executing SilkRoad's GDPR, SOC 2 and ISO compliance roadmap. Being able to work with external IT audit firms as well as internal technical staff members is a must! This is a high visibility position within SilkRoad where this individual would be managing regulatory and compliance deliverables as well as being the SME on GDPR, SOC 2 and ISO related topics and questions from internal technical staff.

Strategic Operations Associate

GoHealth
Chicago
1 day ago
+20
We're seeking an Strategic Operations Associate to help provide strategic direction for the Operations organization that supports our insurance distribution teams, and ultimately supporting the company’s long-term corporate strategy. Projects will span across the operations various shared services, with a focus on using analytics and business insights to identify high-impact opportunities and determine the optimal approach to capture them. Based on the individual’s personal interests and performance, our strategy roles eventually receive the opportunity to step into leadership in one of GoHealth’s growing functions or business units.

Telephony Engineer

Guest Coordinator

OppLoans
Chicago
1 day ago
+21
Welcoming clients and guests who call or visit the office with polish, professionalism, enthusiasm, and outstanding verbal and written communications skills. Ensuring cleanliness in the lobby area and reception. Issuing visitor passes, ensuring visitors are appropriately signed in and escorted to correct company representative to ensure they are not left unattended. Managing and distributing all office mail; prepare labels and schedule pickups for outgoing mail. Assisting with other related clerical duties such as photocopying, faxing, filing and collating.

Administrative Assistant

Enfusion
Chicago
1 day ago
+17
The Administrative Assistant will provide effective and innovative administrative support to our Chicago Team and have varying responsibilities. This is a “jack of all trades” position and the backbone of our office! The ideal candidate will be a self-starter, who is just as comfortable working autonomously as with a team. 

IT Service Delivery Manager

McDonald's Technology
Chicago
1 day ago
+19
·Develop, enhance, and deliver relevant security services that focus on ease of customer integration and improving the overall security posture of the environment, in addition to proactively implementing improvements as necessary.  ·Manage strategic vendor partnerships with a focus on delivering outsourced security services which meet or exceed the requirements of the business, including necessary outage response plans.  ·Apply an understanding of digital commerce to identify and introduce necessary technical controls to protect consumer data, the integrity of systems, and prevent current fraud/abuse trends.  ·Work with peers within GTRM as well as other IT groups and third parties to identity upcoming business or technical needs, and then translate and develop solutions within a transparent platform roadmap.  ·Lead the adoption of services through close relationships with key business partners and stakeholders by creating and maintaining service catalogs and marketing materials. 

Supervisor, Strategic Change

McDonald's Technology
Chicago
1 day ago
+19
The position is responsible for creating and implementing effective change plans for technology priorities, shifts, and organization change. The Supervisor is part of the broader Strategic Change team and ensures alignment of change strategies and messages necessary to successfully position Global Technology and its priorities within McDonald's. 

Salesforce Application Support Coordinator

Numerator
Chicago
1 day ago
+10
The Customer Success Operations Administrator role is a newly created position with an expanding team at Numerator. This role will be shaped based on the needs of the business and it is important that the administrator is agile and can comfortably move between tasks that will range from tactical to strategic, as this individual will own their portion of Gainsight throughout all phases.

Office Coordinator

Data Entry Associate (Bilingual Spanish)

Administrative Assistant

Guaranteed Rate
Chicago
1 day ago
+10
We are looking for an Administrative Assistant to join our growing organization. Are you detail orientated, organized, driven, fast paced? Do you handle pressure and a lot of responsibility with ease?  Do you have executive level or administrative experience? Are you available and ready to support the needs of someone 24/7?  If so, this sounds like the position for you.

General Office Assiatnt

Events Coordinator

Account Manager/Insurance

Customer Success Ambassador

Client Service Representative

Load 2 more jobs6 jobs at Guaranteed Rate

Office Manager/Administrative Assistant

DAIS Technology
Chicago
1 day ago
+19
Founded by a group of industry visionaries and startup disruptors, DAIS is reimagining insurance by empowering agencies and carriers with a cutting edge software platform designed to handle the complex challenges of the industry. DAIS is currently in stealth mode, but we’re looking for people who are curious, driven, and hungry for a challenge. DAIS will give you the room to take complete ownership of your work within an exciting startup culture

Member Services Representative 10:30 AM - 7:30 PM

Rewards Network
Chicago
1 day ago
+12
The Member Services Specialist is responsible for providing world class customer service to members. The individual in this role will demonstrate strong customer relationship skills by ensuring member needs are addressed quickly with responses delivered in a timely manner.

Senior Consultant, Mergers and Acquisitions (IT)

West Monroe Partners
Chicago
2 days ago
+20
Senior Consultant, Mergers and Acquisitions (IT) 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up consulting firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. Think you’re up to the challenge? Our

Senior Consultant, Supply Chain (Planning)

Client Operations Analyst

NextCapital
Chicago
2 days ago
+11
JOIN OUR TEAM NextCapital is seeking a Client Operations Analyst to support senior investment professionals in the management and oversight of the firm's investment management process. The individual fulfilling this position will assist the Service Delivery team in monitoring transactions and advice; support operations, sales and client efforts; coordinate with the portfolio management and Technology groups to ensure quality of the investment

Operations Specialist

Cisco Meraki
Chicago
2 days ago
+17
As our new Operation Specialist II, you will support the shipping needs of customers, sales, and operations teams, and to facilitate the flow of shipments to customers. You have a high attention to detail, and enjoy making sure everything is in perfect order. You have excellent problem-solving abilities, and an enthusiastic attitude that makes you happy to come into work every single day. Finally, you love a challenge and you are ready to take on new obstacles and help build our extraordinary operations team.

SD-WAN Technician

Cloud5 Communications
Chicago
2 days ago
Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Key Holder

Trunk Club
Chicago
2 days ago
+17
Assist with managing, developing, training and coaching Clubhouse Operations associates. Delegate daily core area tasks based on needs of the business (primary owner of Daily Hourly). Support Asst. Managers with Core Areas. Coordinate ordering and maintenance of stock levels for operational and branded supplies. Manage weekly Custom Fabric Out process and book maintenance. Identify and maintain continuous improvement updates in all core areas. Cross-train on all Clubhouse Operations core areas and provides support anytime required. Opening and closing responsibilities of the clubhouse. Provide remarkable service to customers and the sales team.

Assistant Manager of Facility Operations

Corporate Account Advisor

Grubhub
Chicago
2 days ago
+23
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Operations Specialist

Catering Concierge Associate

Command Center Analyst SHIFT: 9:30 PM - 8:00 AM CST

Account Advisor (Mandarin- Speaking Preferred!)

Account Advisor

Load 2 more jobs6 jobs at Grubhub

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $54,908
Min: $36K
Max: $90K
Operations Associate $56,500
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,990
Min: $41K
Max: $150K
Business Intelligence Analyst $86,056
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Science & Data Analyst Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
How to Find a Job in Chicago Tech
LOCAL GUIDE
Top Chicago Startup Funding Rounds
LOCAL GUIDE
Women in Chicago Tech
Live your purpose. Work your passion.