Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

114

Customer Success Representative

Blitsy
Chicago
10 hours ago
About Us Blitsy is a Chicago-based e-commerce company making it easier to buy arts and crafts supplies online. Recently acquired by A.C. Moore, an East coast specialty arts and crafts retailer with over 135 brick and mortar locations, we are growing our team and looking for a friendly Customer Sucess Representative who is ready for a new challenge. Our office is located in Chicago’s West Town/Ukrainian Village inside of a historic building that

Customer Success Manager, OEM

CCC
Chicago
20 hours ago
+24
The primary objective of the Customer Success Manager is to work with the Sales Directors and VP OEM Sales as well as the client in addressing operational and service management issues. This role is also a subject matter expert in CCC products and in expressing their value propositions.

Client Solutions Advisor

Incident Response Manager

Analytics Support Engineer

Customer Success Manager

UPshow
Chicago
1 day ago
+12
About UPshow: UPshow is the leading in-venue social media display network in the United States. With thousands of screens in venues (health clubs, restaurants, sports bars, and leading family attractions like Navy Pier) across the country, UPshow allows patrons to display their social media posts instantly on TVs within the venue. UPshow gives businesses a vastly increased social media presence by maximizing the customer posts inside their

IT Support Specialist

Braintree
Chicago
1 day ago
+14
You’ll be working with a team to help your coworkers use office technology. It’s a customer service and engineering position at the same time. Everything from setting up new users to configuring network attached storage - you don’t have to be able to do everything on your first day! When someone on the team tackles a complicated new project, we don’t consider it complete until it has been documented & the project leads another one of us on how to handle it.

Technical Support Representative

Global Application Support

Developer Support Engineer (Chicago)

Foursquare
Chicago
1 day ago
+13
Technical Services is a global implementation, support and operations team, with a mission to delight our customers with care. Our team is the face of Foursquare to most of developers. We want their Foursquare experience to set new standards. Our team cares for developers by solving problems and scaling solutions, incubating new products, and sharing user feedback with internal teams to influence product development. We technically support, scale and execute our enterprise deals and just about everything in between. Our customers include consumers, partners, developers, and our own BD/Sales and Account Management Team..

Support Lead

dscout
Chicago
1 day ago
+18
We are looking for a Support Lead to join our Customer Success team and build out a dedicated technical support function. Over the past 5 years, dscout’s Customer Success Team has built a reputation as trusted collaborators and dscout platform experts. As our company continues to grow and mature, we are enhancing our level of service and commitment to technical expertise by developing a team of specialized Support Associates. This new team will work in close collaboration with the Research Advisors on dscout’s Customer Success team. With Research Advisors delivering methodological expertise and Support Associates delivering technical knowledge and support - our solutions oriented dream team will ensure dscout customers have the best possible experience.

IT Security Engineer

Echo Global Logistics
Chicago
1 day ago
+15
Reporting to the Security Manager, the Network Security Engineer will be responsible for IT security across all Echo Global Logistics offices and associated companies. This individual will have a broad IT knowledge across multiple technology disciplines, the security vulnerabilities associated with each technology area / discipline and best practices to detect and prevent threats to Echo IT security. The role requires the individual to develop threat detection and prevention systems, develop response plans and conduct vulnerability testing on an ongoing basis. The role also requires the individual to work with all IT SME’s to help enhance their products and systems so that IT security threat prevention is a consideration in all aspects of IT development and support.Success in this role requires technical knowledge and experience, prior experience in IT security, organizational skills and an eagerness to do whatever it takes to get the job done effectively and efficiently while continually challenging and improving the status quo.

After Hours Operations Manager

Sr. Customer Success Manager

project44
Chicago
1 day ago
+15
project44 is revolutionizing the freight and logistics industry by applying cutting edge technology to automate the entire lifecycle of freight shipments including quoting, scheduling, and real-time track-and-trace. project44’s portfolio of APIs is capable of optimizing the shipment lifecycle, empowering companies to deliver the best customer experience possible, and provide up to date data while cutting costs along the way. We are looking for a

Client Benefit Analyst

bswift
Chicago
1 day ago
+16
bswift is currently seeking an Analyst to join our growing team at our headquarters in Downtown Chicago. The Analyst will mainly be responsible helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services.

Associate Director

Senior Account Manager

Account Manager - Exchange Team

Client Relationship Manager

Account Manager

Director

Account Manager - Ongoing

Implementation Leader

Sr Account Mgr

EDI Acount Manager

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Operations Project Manager

Bento for Business
Chicago
1 day ago
+15
Bento for Business was founded on the basis that traditional banks are failing small businesses. From limited online and mobile options to narrow product sets, legacy practices and platforms are not meeting the needs of today’s business owners. As such, Bento’s vision is to be the modern business banking platform for SMBs. The company’s first product offering solves the $3.7 trillion employee expense abuse problem -- a card-based digital spend

EA/Office Administrator

Moonrise
Chicago
2 days ago
Who are you? A resourceful, efficient, organized, intrinsically motivated, quick learner who is a “get-it-done” and “laser focused” on attention to details type person. You have a strong interest in startups.  You might be looking to break into a career in facilities, or want a job on the ground floor of a growing company. You love checklists, planning, and helping people. You embrace and stay current with technology including: Google Drive

Trading System Support Analyst

Belvedere Trading
Chicago
2 days ago
+26
Belvedere Trading is seeking a Trading System Support Analyst with a Bachelor’s Degree in Computer Science, Information Systems or other related disciplines. The ideal candidate will be a self-starter who is eager to progress, has sound technical knowledge, and has exceptional communication skills. This position will provide an opportunity to learn Belvedere’s proprietary technology environment and trading operations in a challenging and fast

Configuration Specialist (Customer Service)

Chowly Inc.
Chicago
2 days ago
+17
The Chowly Configuration Specialist provides a 5-star customer experience to all Chowly clients. Working in office, the Chowly CS contacts signed Chowly clients to schedule and complete installations, organize launches and provide on-going support to clients POS integration services. This is a full-time role with room for career growth through managing other Configuration Specialists in the department. Currently Chowly is looking to build out

Senior Manager, Client Solutions (Midwest)

Foursquare
Chicago
2 days ago
+13
As a Senior Manager, Client Solutions, you will oversee a team of Client Solutions Strategists who are responsible for growing revenue-generating accounts by delivering excellent customer service. You will be responsible for developing and owning customer relationships that promote retention and loyalty. You’ll be expected to engage closely with sales, marketing and product teams to analyze and generate sales proposals for presentations to clients and/or ad agencies. One must ensure clients are satisfied with all services they receive and act to improve upon areas of dissatisfaction, include but not limited to reporting and analytics of revenue impact tied to clients.

Support Engineer

iManage
Chicago
2 days ago
+16
Analyze, diagnose, and resolve software and configuration issues in complex multi-tiered application environments. Develop and maintain a deep technical knowledge of iManage products. Effectively collaborate with customer engineers and system integrators to support complex system deployment projects. Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies. Develop, document, and publish best practice methods, technical white papers, blogs, and solutions. Proactively assist customers and internal teams to avoid or reduce problem occurrence.

Technical Solution Analyst

Associate Account Manager

Jellyvision
Chicago
2 days ago
+28
Assist, support, and collaborate with account managers to create strategic relationships with clients, with the goal of exclusively managing those accounts for future sales cycles. In collaboration with the Account Manager, AAMs will develop pitch decks, schedule customer meetings, track customer requests, manage follow up tasks, review contracts, and coordinate customer meetings with internal teams. With guidance and training, successful AAMs will learn to take the lead on customer strategies. That will include, in addition to the above duties, running ALEX demos and pitches with consultative question asking, guiding customers through marketing strategies and analytics analysis, and collaborating with the implementation team to strengthen the customer relationship and other follow ups. Ultimately, AAMs who show initiative and confidence as they grow and develop their sales and relationship skills will transition to Account Managers, and will be the sole owner of their sales opportunities. They will be responsible for revenue targets and will actively work to upsell existing customers on Jellyvision’s new technologies and products.

Customer Development Representative

Jellyvision
Chicago
2 days ago
+28
Jellyvision is looking to continue growing a team of Customer Development Representatives within the Account Management division who will be charged with engaging and supporting our growing list of existing SMB and enterprise customers. The team’s goal is to take the enterprise customer success playbook, and develop automated touchpoints that will keep this growing group of customers feeling supported year-round in an engaging and delightful way. Customer Development Representatives will be responsible for calling existing customers daily in an effort to identify new growth opportunities, secure contracts and renewals, as well as respond to questions regarding marketing initiatives, analytics support and general customer inquiries.

Customer Support Specialist

CityBase
Chicago
2 days ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks.

Customer Support Associate - Evening / Weekend Shi…

CityBase
Chicago
2 days ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. This person must be comforable working evening hours and weekend shifts. This role hours will be as follows: Wednesday - Friday 3pm - 10pm; Saturday & Sunday 11am - 6pm. 

Google Cloud Platform Architect

Nerdery
Chicago
3 days ago
+24
You will interface directly with multidisciplinary client stakeholders to understand their pain points and find creative solutions for them. One day you might be building out a CI/CD pipeline, another day you might be advising on the best practices of operating a given GCP service, and yet another working alongside our Software Engineers to deploy their app into the virtual private cloud that you've built. In short, you’ll transform the way our clients see and use GCP services to meet their digital business goals. 

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $54,908
Min: $36K
Max: $90K
Operations Associate $56,500
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,990
Min: $41K
Max: $150K
Business Intelligence Analyst $86,056
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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