Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

6

Customer Support Analyst

STATS
Chicago
1 day ago
+16
What You'll Do: Provide technical support & oversight for urgent issues Manage non-urgent issues, coordinating closely with engineering, account management, technical account management Advocate for customer by pushing for swift resolutions Partner with Account Team to respond to prospect inquiries Execute new customer installations Use your deep STATS product & process knowledge to build exhibits for new customer contracts Become product

Technical Operations Coordinator

GiveSmart by Community Brands
Chicago
4 days ago
+16
Coordinate the accurate and timely completion of both routine administrative department functions and assigned special projects within the Division. Assist with the management and administration of all issue tracking systems. Works with hosting managers to help document new processes and maintain existing standard operating procedures.

Jr Systems Engineer (Cloud)

GiveSmart by Community Brands
Chicago
1 week ago
+16
* Ensuring that service components under management are monitored 24x7 for availability, capacity, and performance in Windows and Linux based cloud environments. * Collaborate with the team to complete projects and work-streams in a professional manner including achievement of on-time/on-budget goals and frequent project status updates. * Creating the appropriate documentation for our systems, including architecture and network diagrams and support procedures. * Leading incident response teams as necessary to mitigate and deal with adverse events affecting our infrastructure. * Define and prioritize service automation work in line with the wider infrastructure and corporate strategy. * Architect and design solutions that will live within Microsoft Azure, Amazon Web Services, and Google Cloud Platform.

Senior Systems Engineer

GiveSmart by Community Brands
Chicago
1 week ago
+16
Have system engineering experience taking projects from initial concept through planning and implementation Install, configure, and maintain designated operating systems or applications.  Manage and troubleshoot OS and applications using available tools.  Collaborate with others to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Have working knowledge of SAN, clustering, backup, and other enterprise applications to maintain availability and recoverability of systems.  Efficiently work both independently and collaboratively; the ability to troubleshoot problems and quickly resolve issues.  Have a customer-oriented mindset.  Have experience implementing and maintaining availability and performance monitoring solutions.

Bilingual Customer Support Analyst (Japanese &…

STATS
Chicago
1 week ago
+16
Provide technical support & oversight for urgent issues. Manage non-urgent issues, coordinating closely with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; develop and execute support training programs for support team on boarding. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

Senior Customer Support Analyst

STATS
Chicago
3 weeks ago
+16
Provide technical support & oversight for urgent client issues. Manage non-urgent issues, partnering with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Share insights and ideas to continuously improve support processes to ensure customer satisfaction. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; drive support training programs for on boarding of support team. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $55,119
Min: $36K
Max: $90K
Operations Associate $56,000
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $84,088
Min: $41K
Max: $150K
Business Intelligence Analyst $87,000
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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