Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

12

2019 Summer Northern Illinois University Campus In…

Discover Financial Services
Chicago
1 day ago
+30
Become a Campus Innovator and make an impact by solving problems through team-based software development. Campus Innovators will have access to a state-of-the art Discover Lab located in the center of campus at the Founders Memorial Library. This provides students a great balance of taking classes and experiencing real work in our company culture during the summer while being able to work a maximum of 40 hours. Students will also interact and network with Discover mentors and management.

Senior Network Security Engineer

Senior Associate: Software Engineering ( Cloud Methodologies and Technologies)

Sr. Risk Analyst

Lead Systems Analyst

Asset & Configuration Specialist

Senior Platform Engineer

ServiceNow CMDB Engineer

Senior Associate: Software Engineering ( Cloud Methodologies and Technologies)

Load 5 more jobs9 jobs at Discover Financial Services

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
1 day ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

General

CityBase
Chicago
4 days ago
Don't see an open role that matches your experience at CityBase? Submit your resume here, we will review and someone will be in touch with you!

Technical Support Specialist

SMS Assist
Chicago
6 days ago
+18
Coordinates problem-handling process for the information technology department. Responsible for managing and updating pending user’s requests using help-desk tracking system. Escalate issues based on complexity and priority. Performs administrative tasks involved with creation, deletion and changes in user’s network accounts. Provides feedback to the team leader on key issues that affect IT services availability. ·         Advises users on system outages. ·         Possibility of after-hours support/on-call. ·         Assists network/system engineers (when needed) with maintenance and troubleshooting by providing local on-site presence with direction from the engineers.

Director of Asset Management

SMS Assist
Chicago
6 days ago
+18
Train and manage a team of operations specialists to monitor asset consumption data. Analyze customer data to optimize current power usage and spend. Identify opportunities to reduce maintenance spend through leveraging real-time data. Develop Total Cost of Ownership (TCO) models to optimize equipment life. Source and manage an ecosystem of solution partners across the technology, IoT, controls, and grid landscape. Support sales and implementation functions in onboarding customers. Support Product & Technology function in defining integration and product requirements. Develop rules and analytics to automate and streamline fault detection and anomalies on equipment health. Coordinate with industry SMEs and HVAC affiliates around installation of controls and IoT products.

Customer Service Representative

SMS Assist
West Suburbs
6 days ago
+18
The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email.  We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer experience. 

Strategic Accounts Representative

SMS Assist
Chicago
6 days ago
+18
Serves as primary client contact and manages operational client projects including: using analytical tools to understand the objective in context; assigning the appropriate resources for project completion; maintaining appropriate timelines; communicating regularly to clients and leadership; maintaining accountability throughout the process. Builds and maintains professional relationships with clients to gain an understanding of their operational needs, assists in the development and implementation of solutions to meet those needs. Uses qualitative and quantitative data, business acumen, and operational principles to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase operational efficiency. Communicates findings and recommendations based on client data clearly; couples this with actionable conclusions to drive business decisions. Uses data analysis tools in our propriety database to help the operations department make informed decisions regarding clients and vendors. Provides accurate and timely reporting to all internal and external clients. Assists department leadership in the development of goals surrounding key metrics, reports and dashboards including Service Level Agreement (SLA) performance, Work Order aging by status, Support Desk calls by issue and targeted program monitoring; adheres to these goals and standards.

Strategic Accounts Team Lead

SMS Assist
Chicago
6 days ago
+18
Ensures total client satisfaction for assigned portfolio by managing a team of Account Representatives in the performance of their assigned responsibilities, holding them accountable for managing complex operational projects for clients of high strategic importance to SMS Assist. Manages relationships with vendors to achieve seamless, high-quality service and advantageous pricing. Guides team members in the development of professional relationships with clients and vendors through collaborative communication, effective action on feedback, and occasional site visits. Exercises budgetary approval authority and holds team members accountable for managing the client’s operations & maintenance budget within the assigned portfolio to the client’s financial benefit. Closely monitors the operational and financial performance of all assigned operational teams to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase the client’s operational and financial efficiency. Enables and motivates team to proactively develop and implement solutions to complex and challenging client requirements that fall outside of standard procedure and historical precedent. Identifies the need to become engaged in potential issues prior to client escalation and works with team members to resolve high-priority issues; correctly identifies issues that require escalation to department leadership, and raises them alongside actionable recommendations for solutions.

Customer Support Specialist

CityBase
Chicago
1 week ago
What we are looking for: We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. Responsibilities: As the Customer Service Specialist serving the needs of our clients

Operations Assistant

SHIFT
Chicago
1 week ago
Summary:  At SHIFT, we are looking for an Operations Assistant who is efficient, detail-oriented, comfortable being part of a small, fast-paced team, and confident in their ability to handle a wide range of responsibilities on a day-to-day basis. Our mandate is to help Members build, expand, and maintain complete well-being—our integrated, relational healthcare model drives stronger physical performance, increased energy, improved mental acuity,

Trading System Support Analyst

Belvedere Trading
Chicago
2 weeks ago
+26
Belvedere Trading is seeking a Trading System Support Analyst with a Bachelor’s Degree in Computer Science, Information Systems or other related disciplines. The ideal candidate will be a self-starter who is eager to progress, has sound technical knowledge, and has exceptional communication skills. This position will provide an opportunity to learn Belvedere’s proprietary technology environment and trading operations in a challenging and fast

Configuration Specialist (Customer Service)

Chowly Inc.
Chicago
3 weeks ago
+17
The Chowly Configuration Specialist provides a 5-star customer experience to all Chowly clients. Working in office, the Chowly CS contacts signed Chowly clients to schedule and complete installations, organize launches and provide on-going support to clients POS integration services. This is a full-time role with room for career growth through managing other Configuration Specialists in the department. Currently Chowly is looking to build out

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,379
Min: $30K
Max: $45K
Office Manager $52,600
Min: $20K
Max: $70K
Technical Support $53,891
Min: $36K
Max: $90K
Operations Associate $56,300
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $70,975
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,759
Min: $41K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+20
Professional Services
+16
Enterprise Web, Fintech
+23
eCommerce, Food

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