Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

27

Lead Technical Support Analyst

The Marketing Store
Chicago
18 hours ago
+23
The Lead Technical Support Analyst works within a dynamic End User Services team that is accountable for providing World Class IT Services and Support across the various companies within HAVI. This individual will help the Technical Support Manager plan, organize, design, and provide technological assistance to the HAVI community and Service Lines. This individual will also help the Technical Support Manager plan, coordinate, and design Technical Support related activities for HAVI as well as provide support for the Technical Support staff. This individual will oversee the technical support function focused on day to day operations, remaining in close communications with both the Technical Support Manager and other IT groups, building and maintaining strong relationships with local customers and business leaders.

Vice President - IT Enterprise Applications

HAVI
West Suburbs
1 day ago
+18
HAVI is seeking a Vice President of Enterprise Applications for our Downers Grove Information Technology group. This position will provide leadership, vision, and strategic direction for all enterprise applications and processes that support the business strategy for the HAVI Packaging and Supply Chain service lines, The Marketing Store, and The HAVI Group.  Applications include: ERP (JD Edwards & NetSuite), Business Intelligence and Reporting, Financial Planning & Analysis, Human Capital Management, Customer Relationship Management, and Project/Portfolio Management.

Information Security Risk Analyst

Groupon
Chicago
2 days ago
+10
The successful candidate will also be required to review and assess legal contracts as it pertains to the service providers security posture. The candidate should be able to understand legal terms and definitions and articulate potential security concerns to the Legal teams. The individual will also play a significant role in enhancing and implementing procedures to assess and risk rate the third-party information security program.

Account Manager

Senior Manager, Merchant Experience

Systems Administrator

Merchant Development Representative

Load 1 more jobs5 jobs at Groupon

Senior Application Analyst

The Marketing Store
Chicago
2 days ago
+23
The Senior Application Analyst plays a key role in the day to day maintenance and support as well as the ongoing development of the NetSuite Application primarily focused on the financial and accounting processes. Partnering with finance and business users the Analyst is responsible for gathering business requirements, working with development partners to define solution options, estimating project costs and managing full delivery lifecycle of projects.

Customer Success Operations Administrator

Numerator
Chicago
2 days ago
+10
The Customer Success Operations Administrator role is a newly created position with an expanding team at Numerator. This role will be shaped based on the needs of the business and it is important that the administrator is agile and can comfortably move between tasks that will range from tactical to strategic, as this individual will own their portion of Gainsight throughout all phases.

Client Services Analyst

Data Entry Associate (Bilingual Spanish)

Client Director - CPG Clients

Project Coordinator/ Administrative Assistant

PHMG
Chicago
5 days ago
+25
Project Coordinator Magnificent Mile, Chicago 2018 Chicago 'Best and Brightest Companies to Work For' $37k realistic 1st year earnings Hours: 10am - 7pm Monday- Friday PHMG is the world's leading audio branding agency, uniting copy, voice and music to create inspiring productions for the likes of Audi, Adidas and Coca-Cola. Following our successful first year in Chicago, we’re in continuous hyper-growth mode – and are currently one of

DevOps Engineer

Seismic
Chicago
6 days ago
+18
Identify tools needed to monitor custom solutions put in place by Solution Architects and Implementation Engineers. Successfully implement use of monitoring tools and customize to meet monitoring and alerting business needs.  Analyze logs and error messages to determine source of issue. Debug code and troubleshoot to try and resolve issues. Deliver troubleshooting steps and debugging info to engineering teams for resolution. Create documentation and processes to allow Engineers to restore service by performing triage, recovery and validation steps for application, network, system and database events.  Establish procedures for alarm handling and escalation.  Create reporting and analysis for health of monitored solutions and identify areas of risk and customer exposure.  Establish framework for NOC duties and responsibilities. Identify coverage and response needs for monitored assets.  Identify hand-offs between departments, SLAs, and responsibilities between groups.  Responsible for the tracking of incidents and requests from initial identification through to resolution, ensuring that appropriate categories for logging and escalating incidents and requests are used. Establishing feedback loop between technical solutions and stakeholders for ongoing improvements.  Work closely with Solution Consultants and Implementation Engineers to scope monitoring and alerting needs for customer solutions in advance of implementation.

Customer Success Manager

Account Coordinator

Affinitiv
Chicago
6 days ago
+21
In this role you will be a proactive, consultative partner to our clients. Your goal is to provide superior internal support to both our sales team and clients, product knowledge and contract management in order to maintain positive client relationships and identify additional business opportunities. To be successful in this role you need to be passionate about customer service, comfortable in a high-volume environment and able to help our sales team build their business.

Account Manager

ActiveCampaign
Chicago
6 days ago
+18
As a Customer Success Manager at ActiveCampaign, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with more than 60,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and workflows. We pride ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experiences to each and every brand.

Product Support Specialist

Director of Customer Support

Manager, Customer Success

Senior Account Manager

UPshow
Chicago
6 days ago
+12
About UPshow: UPshow is the leading in-venue social media display network in the United States. With thousands of screens in venues (health clubs, restaurants, sports bars, and leading family attractions like Navy Pier) across the country, UPshow allows patrons to display their social media posts instantly on TVs within the venue. UPshow gives businesses a vastly increased social media presence by maximizing the customer posts inside their venues

Software Trainer

sales-i
Chicago
1 week ago
Are you a Corporate Software Trainer looking for a new role with a forward-thinking company? If so, this Software Trainer position is perfect for you! Why sales-i? If you are looking to join a bright, dynamic and progressive company, then look no further. The passion our team have for our software is truly tangible from the moment you walk through our door.  So as our business continues to grow, we are excited to build up the sales-i family in

Enrollment Advisor

All Campus
Chicago
1 week ago
+23
All Campus is searching for an Enrollment Advisor to join our team in Chicago. This position is responsible for inbound/outbound calling to match potential students to school programs. The incumbent will help meet both company goals and the needs of prospective students by listening, assessing each individual and making independent judgments as to whether the student is a good fit for a respective program. Essential Duties & Responsibilities Util

Manager, Customer Support

DialogTech
Chicago
1 week ago
+26
We are looking for a Manager, Customer Support in our Chicago office to join the DialogTech team. This person will be responsible for leading, directing, motivating, and developing a team of Customer Success Specialists to deliver an extraordinary level of service to DialogTech customers.

Associate Supply Chain Planner (Entry Level)

HAVI
West Suburbs
1 week ago
+18
The Supply Chain Associate in this role will focus on the delivery and execution of supply chain processes for both internal and external clients. Specific tasks can include reporting on Supply Chain volume trends, execution of managed items to assure supply, develop and lead inventory policies for specific materials, manage strategies for minimizing obsolescence & Create and manage demand plans.   Besides being responsible for reviewing, communicating and monitoring supply& demand plans for their assigned client, this position may also monitor performance of the plans, make recommendations for improvements and conduct root cause analysis of issues to drive continuous improvement. The Associate will also engage with other supply chain partners including, restaurants, distribution centers and suppliers.

Director of Operations

Syndigo
West Suburbs
1 week ago
+11
The ideal candidate will have strong interpersonal skills (conflict resolution, confidentiality, openness to others' ideas & creative approaches), urgency (balance speed with provide exceptional support of client needs, while championing process improvement), teamwork (objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, builds morale and group commitments to goals and objectives, supports everyone's efforts to succeed), and managing people (includes staff in planning, decision-making, facilitating and process improvement, takes responsibility, makes self available to staff,  regular performance feedback, develops subordinates' skills and encourages growth, solicits and applies customer feedback (internal and external), fosters quality focus in others).  

Account Partner

Syndigo
Chicago
1 week ago
+11
The Account Partner will be responsible for working with our current client base to better understand our solution/application and how to apply it to our client's business.  The AP position will play a critical role in the client retention function at Gladson by working with our clients to ensure strong awareness and utilization of our solution.  The AP will leverage problem-solving skills and technical interest to help support our nationwide clients in their critical initiatives.  The AP will become an expert in our application and work closely with our clients to help ensure Gladson is helping our clients drive their organizations' strategic initiatives.  The AP will engage applicable teams within our client base by conducting consistent and meaningful conversations to enhance client engagement.  Lastly, the Account Partner will work directly with an assigned Account Executive to ensure retention of clients through strategic utilization of our solution.

IT Support - Helpdesk (Part Time)

Target Data
Chicago
1 week ago
+14
Target Data is looking for a part-time IT Support/Helpdesk Engineer to begin part-time, as soon as possible. The person will assist other members of the IT department with the day to day responsibilities of maintaining the organization’s IT assets. The IT Support Engineer will have the opportunity to experience a production IT environment and learn about the tools and processes. The IT Support Engineer will have the ability to demonstrate a

Senior Cloud Analyst - IT

HAVI
West Suburbs
1 week ago
+18
We are a cloud-first company seeking a Senior Cloud Analyst. Join our team and make a difference! The Senior Cloud Analyst will work with our Senior Manager, Global IT VMO, and will provide transparency, analysis, and optimization recommendations for our global cloud environment. Working with stakeholders in IT Infrastructure, Operations, Architecture and in Finance, you will utilize Cloud Health (our cloud analytics tool) to provide reporting, forecasting and spend trends.  

Bi-lingual (Spanish/English) Account Manager

CraftJack
North Suburbs
1 week ago
CraftJack is an emerging online referral service, connecting homeowners with pre-screened residential home improvement professionals. We are experiencing significant growth and are currently looking to hire a customer service representative to help build and maintain relationships with our clients. Account Manager Duties: The Account Manager will handle inbound calls from, and make outbound calls to our members, assisting with account changes,

Customer Success Specialist

ForeverCar
Chicago
1 week ago
+18
Customer Success Specialist ForeverCar is a venture-backed InsurTech company of change agents innovating auto repair and maintenance. We’re creating a better car repair and maintenance experience with transparency, trust and convenience. Our award-winning platform-as-a-service (PaaS) brings transparency and empowerment to customers allowing them to shop, quote and buy auto repair and maintenance subscriptions online. We co-market with our

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,379
Min: $30K
Max: $45K
Office Manager $52,600
Min: $20K
Max: $70K
Technical Support $53,891
Min: $36K
Max: $90K
Operations Associate $56,300
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $70,975
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,759
Min: $41K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+20
Professional Services
+16
Enterprise Web, Fintech
+23
eCommerce, Food

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