Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

25

Customer Success Analyst

Monument Labs
Chicago
19 hours ago
Who we are: Monument’s mission is to create an immersive experience between people and their photos. We recognize that photos and videos have the power to build relationships, communicate ideas, and inspire others to capture the world around them. With this in mind, our team is driven to create a cleaner and more meaningful experience after the shutter clicks. Whether we’re designing organization tools or AI-based features to help photographers

Strategy and Operations Associate

Enova
Chicago
1 day ago
+24
  Strategy and Operations Associate As an Associate on the Strategy & Operations - or “S&O” as insiders commonly refer to them here – You will wear a lot of hats so being comfortable with change comes naturally. What you’ll do:

Strategy and Operations Manager

Executive Assistant Manager

Executive Assistant

Compliance Specialist

Workforce Management Department Manager

IT Risk Associate

Call Center Training Specialist

Senior Telecom Engineer

Load 5 more jobs9 jobs at Enova

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
2 days ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

Executive Assistant

SMS Assist
Chicago
2 days ago
+18
Provide overall general administrative support. Maintain files and records in accordance with legal requirements and Company policies and procedures. Assist Directors with various administrative tasks and projects. Respond to mail, phone calls, or emails requesting support. Create and prepare basic data reports and scorecard using Excel. Build relationships with key partners, both internally and externally. Assist with the development of presentations for senior leadership, including presentation materials such as data analysis and key results. Identify opportunities for improving productivity and efficiency. Participate in special projects and task forces, as assigned.

Customer Success Manager

Uptake
Chicago
3 days ago
+23
As a Customer Success Manager, you will be responsible for helping our customers get the most from Uptake’s predictive analytics SaaS platform. You will work proactively with our clients and in close connection with the Sales team to ensure client engagement and success after a sale is made. Your ability to clearly articulate our value proposition, demonstrate our products, drive client adoption, expansion & success and manage your time effectively will be the key to our mutual success.

Senior Infrastructure Engineer

Customer Success Specialist

Label Insight
Chicago
4 days ago
+17
The Customer Success Specialist (CSS) plays a critical role in working with the Customer Success team by building and expanding lasting relationships with Label Insight customers and partners, and providing expert support to users of our solutions.  The ideal candidate has experience in customer support, customer training, and/or customer project related experience, thrives as a collaborative team player, and is comfortable in a very fast paced, high-growth startup environment.

General

CityBase
Chicago
4 days ago
Don't see an open role that matches your experience at CityBase? Submit your resume here, we will review and someone will be in touch with you!

Office Coordinator

Numerator
Chicago
5 days ago
+10
We are looking for an Office Coordinator (aka Office Ninja) to join Numerator's Administration Team. Assist us with creating a warm, welcoming and effective office environment for our employees and our guests. The Office Coordinator is responsible for overall office activities, including the reception area, mail, purchasing requests and facilities management. Job Responsibilities: Manage the reception area to ensure it is well represented both

Data Entry Associate (Bilingual Spanish)

Client Director - CPG Clients

Salesforce Application Support Coordinator

OmniPanel Consultant (Panel of Record)

Load 1 more jobs5 jobs at Numerator

Supply Chain Leader

Fast Radius
Chicago
6 days ago
Role: Supply Chain Leader Level: Mid-senior level Position: Full-time Location: West Loop, Chicago, IL Reports to: Director of Manufacturing & Supply Chain About Us: Fast Radius is the leading software-enhanced, industrial-grade, 3D printing manufacturer. Our strategic partnership with UPS allows us to offer turnaround as quickly as same-day. From functional prototypes to real engineered parts produced in the tens of thousands, Fast Radius

Supply Chain Coordinator

Fast Radius
Chicago
6 days ago
Company Overview Fast Radius is leading the industrial-grade 3D printing revolution. Strategically partnered with UPS, Fast Radius enables fast production of industrial parts at global scale with an advanced digital platform. We are the end-to-end partner for companies looking to embrace additive and on-demand manufacturing: supporting clients with product design, engineering, testing and validation – all the way to global manufacturing and

Director of Asset Management

SMS Assist
Chicago
1 week ago
+18
Train and manage a team of operations specialists to monitor asset consumption data. Analyze customer data to optimize current power usage and spend. Identify opportunities to reduce maintenance spend through leveraging real-time data. Develop Total Cost of Ownership (TCO) models to optimize equipment life. Source and manage an ecosystem of solution partners across the technology, IoT, controls, and grid landscape. Support sales and implementation functions in onboarding customers. Support Product & Technology function in defining integration and product requirements. Develop rules and analytics to automate and streamline fault detection and anomalies on equipment health. Coordinate with industry SMEs and HVAC affiliates around installation of controls and IoT products.

Customer Service Representative

SMS Assist
West Suburbs
1 week ago
+18
The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email.  We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer experience. 

Strategic Accounts Team Lead

SMS Assist
Chicago
1 week ago
+18
Ensures total client satisfaction for assigned portfolio by managing a team of Account Representatives in the performance of their assigned responsibilities, holding them accountable for managing complex operational projects for clients of high strategic importance to SMS Assist. Manages relationships with vendors to achieve seamless, high-quality service and advantageous pricing. Guides team members in the development of professional relationships with clients and vendors through collaborative communication, effective action on feedback, and occasional site visits. Exercises budgetary approval authority and holds team members accountable for managing the client’s operations & maintenance budget within the assigned portfolio to the client’s financial benefit. Closely monitors the operational and financial performance of all assigned operational teams to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase the client’s operational and financial efficiency. Enables and motivates team to proactively develop and implement solutions to complex and challenging client requirements that fall outside of standard procedure and historical precedent. Identifies the need to become engaged in potential issues prior to client escalation and works with team members to resolve high-priority issues; correctly identifies issues that require escalation to department leadership, and raises them alongside actionable recommendations for solutions.

Strategic Accounts Representative

SMS Assist
Chicago
1 week ago
+18
Serves as primary client contact and manages operational client projects including: using analytical tools to understand the objective in context; assigning the appropriate resources for project completion; maintaining appropriate timelines; communicating regularly to clients and leadership; maintaining accountability throughout the process. Builds and maintains professional relationships with clients to gain an understanding of their operational needs, assists in the development and implementation of solutions to meet those needs. Uses qualitative and quantitative data, business acumen, and operational principles to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase operational efficiency. Communicates findings and recommendations based on client data clearly; couples this with actionable conclusions to drive business decisions. Uses data analysis tools in our propriety database to help the operations department make informed decisions regarding clients and vendors. Provides accurate and timely reporting to all internal and external clients. Assists department leadership in the development of goals surrounding key metrics, reports and dashboards including Service Level Agreement (SLA) performance, Work Order aging by status, Support Desk calls by issue and targeted program monitoring; adheres to these goals and standards.

Customer Support Specialist

CityBase
Chicago
1 week ago
What we are looking for: We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. Responsibilities: As the Customer Service Specialist serving the needs of our clients

Solutions Consultant

Narrative Science
Chicago
1 week ago
+20
We’re always looking for outstanding candidates interested in working for Narrative Science, though we don’t have any current openings for this particular role. We’d be happy to place your information on file and reach out proactively when an opportunity becomes available - simply apply below. Narrative Science is seeking a solutions consultant to join our team in Chicago. The Solutions Consultant will be responsible for building automated

Sr. Risk Analyst

Discover Financial Services
North Suburbs
1 week ago
+30
Gain and demonstrate a good understanding of the DFS technology environment and how it supports the business. Assist in the evaluation, or test facilitation, of key technology risks and controls. Utilize various IT frameworks (COBIT5, ITIL, etc), guidelines and best practices to evaluate and make practical recommendations on IT policies, procedures, standards and controls. Communicate observations and recommendations, and facilitate or advise on the development of action plans. Build and maintain strong internal and external relationships that foster collaboration. Maintain up-to-date knowledge of the Financial Services Industry and IT developments. Participate as a compliance representative, as needed, for special projects within the Department. Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

SOC Analyst (3rd Shift)

Lead Systems Analyst

Lead Asset Manager

ServiceNow CMDB Engineer

Load 1 more jobs5 jobs at Discover Financial Services

Operations Assistant

SHIFT
Chicago
1 week ago
Summary:  At SHIFT, we are looking for an Operations Assistant who is efficient, detail-oriented, comfortable being part of a small, fast-paced team, and confident in their ability to handle a wide range of responsibilities on a day-to-day basis. Our mandate is to help Members build, expand, and maintain complete well-being—our integrated, relational healthcare model drives stronger physical performance, increased energy, improved mental acuity,

Customer Success Lead

LifeXT
Chicago
1 week ago
Life Cross Training (LIFE XT) has developed a groundbreaking, science-based human performance program built on the New York Times bestseller, Start Here, Master the Lifelong Habit of Wellbeing, authored by the company’s co-founders, Eric Langshur and Dr. Nate Klemp.  The company’s products are based on a simple but revolutionary idea: just as we train our bodies for physical fitness, we can train our brains for well-being, resulting in optimized

Customer Success Manager

Label Insight
Chicago
2 weeks ago
+17
As a Customer Success Manager you will play a critical role in building and expanding lasting relationships with Label Insight customers and partners, and provide expert support to users of our solutions. This specific position will focus on relationships with retail customers and helping manage customized retailer health and wellness solutions.  The ideal candidate brings strong customer support and enterprise organization experience, thrives as a collaborative team player and is comfortable in a very fast paced, high-growth startup environment. This position will report directly to the Manager, Customer Success.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $55,119
Min: $36K
Max: $90K
Operations Associate $56,000
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $84,088
Min: $41K
Max: $150K
Business Intelligence Analyst $87,000
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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