Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

12

Strategy and Operations, Lead

Enova
Chicago
5 hours ago
+24
Manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements. Build and cultivate relationships with cross-functional teams within the organization. Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements. Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and drive bottom line results. Run ad hoc projects that are often data intensive and require comfort with numbers to make decisions.

Strategy and Operations Associate

Compliance Specialist

Early Morning Customer Service Representative

Early Morning Chat Representative

Workforce Management Department Manager

Training Specialist

Call Center Department Manager (Director level opportunity)

Load 4 more jobs8 jobs at Enova

Customer Success Analyst

Monument Labs
Chicago
18 hours ago
Who we are: Monument’s mission is to create an immersive experience between people and their photos. We recognize that photos and videos have the power to build relationships, communicate ideas, and inspire others to capture the world around them. With this in mind, our team is driven to create a cleaner and more meaningful experience after the shutter clicks. Whether we’re designing organization tools or AI-based features to help photographers

Client Success Manager

Heretik
Chicago
1 day ago
+17
About Heretik: Heretik is a lightweight, deployable application that seamlessly integrates into your Relativity instance. Our contract review solution enables Relativity users to extend their favorite e-Discovery tool to corporate transaction and regulatory response use cases, enhancing best practices with minimal disruption. From inception, we’ve prioritized cutting-edge machine learning technology along with workflow capabilities to allow

Customer Success Operations Administrator

Numerator
Chicago
2 days ago
+10
The Customer Success Operations Administrator role is a newly created position with an expanding team at Numerator. This role will be shaped based on the needs of the business and it is important that the administrator is agile and can comfortably move between tasks that will range from tactical to strategic, as this individual will own their portion of Gainsight throughout all phases.

Client Services Analyst

Data Entry Associate (Bilingual Spanish)

Client Director - CPG Clients

Customer Success Manager

Uptake
Chicago
2 days ago
+23
As a Customer Success Manager, you will be responsible for helping our customers get the most from Uptake’s predictive analytics SaaS platform. You will work proactively with our clients and in close connection with the Sales team to ensure client engagement and success after a sale is made. Your ability to clearly articulate our value proposition, demonstrate our products, drive client adoption, expansion & success and manage your time effectively will be the key to our mutual success.

Executive Assistant

Junior Support Specialist

Heretik
Chicago
6 days ago
+17
About Heretik: Heretik is a machine learning solution that removes risks, meets obligations, and realizes opportunities within contracts. Built on top of Relativity, firms are able to extend their favorite e-Discovery tool to corporate transaction teams; enhancing best practices with minimal disruption. From inception, we’ve prioritized cutting-edge machine learning technology along with workflow capabilities to allow users to take immediate

DevOps Engineer

Seismic
Chicago
6 days ago
+18
Identify tools needed to monitor custom solutions put in place by Solution Architects and Implementation Engineers. Successfully implement use of monitoring tools and customize to meet monitoring and alerting business needs.  Analyze logs and error messages to determine source of issue. Debug code and troubleshoot to try and resolve issues. Deliver troubleshooting steps and debugging info to engineering teams for resolution. Create documentation and processes to allow Engineers to restore service by performing triage, recovery and validation steps for application, network, system and database events.  Establish procedures for alarm handling and escalation.  Create reporting and analysis for health of monitored solutions and identify areas of risk and customer exposure.  Establish framework for NOC duties and responsibilities. Identify coverage and response needs for monitored assets.  Identify hand-offs between departments, SLAs, and responsibilities between groups.  Responsible for the tracking of incidents and requests from initial identification through to resolution, ensuring that appropriate categories for logging and escalating incidents and requests are used. Establishing feedback loop between technical solutions and stakeholders for ongoing improvements.  Work closely with Solution Consultants and Implementation Engineers to scope monitoring and alerting needs for customer solutions in advance of implementation.

Customer Success Manager

Customer Support Representative

Truss
Chicago
1 week ago
+13
COMPANY Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus,

Operations Analyst

Truss
Chicago
1 week ago
+13
Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus, we are

Information Technology (IT) Professional

Truss
North Suburbs
1 week ago
+13
COMPANY Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus,

Solutions Consultant

Narrative Science
Chicago
1 week ago
+20
We’re always looking for outstanding candidates interested in working for Narrative Science, though we don’t have any current openings for this particular role. We’d be happy to place your information on file and reach out proactively when an opportunity becomes available - simply apply below. Narrative Science is seeking a solutions consultant to join our team in Chicago. The Solutions Consultant will be responsible for building automated

Enterprise Customer Success Manager

Label Insight
Chicago
2 weeks ago
+17
As an Enterprise Customer Success Manager you will play a critical role in building and expanding lasting relationships with Label Insight customers and partners, and provide expert support to users of our solutions. This specific position will focus on relationships with retail customers and helping manage customized retailer health and wellness solutions.  The ideal candidate brings strong customer support and enterprise organization experience, thrives as a collaborative team player and is comfortable in a very fast paced, high-growth startup environment. This position will report directly to the VP, Customer Success.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,379
Min: $30K
Max: $45K
Office Manager $52,600
Min: $20K
Max: $70K
Technical Support $53,891
Min: $36K
Max: $90K
Operations Associate $56,300
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $70,975
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,759
Min: $41K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+20
Professional Services
+16
Enterprise Web, Fintech
+23
eCommerce, Food

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