Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

23

Senior Systems Administrator

City of Evanston
North Suburbs
33 minutes ago
*Starting salary is dependent upon qualifications, but in most cases is no higher than the midpoint for range.   NATURE OF WORK: The Senior Systems Administrator will support enterprise IT operations with a focus on data center, virtualized, and cloud based technologies. This position will have ownership of delivering reliable enterprise services with the opportunity to provide strategic input for the deployment of transformative tools that

Customer Support Specialist

CityBase
Chicago
19 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks.

Customer Support Associate - Evening / Weekend Shi…

CityBase
Chicago
19 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. This person must be comforable working evening hours and weekend shifts. This role hours will be as follows: Wednesday - Friday 3pm - 10pm; Saturday & Sunday 11am - 6pm. 

Manager, Customer Success

Litera Microsystems
Chicago
21 hours ago
+15
The Manager of Customer Success is responsible for leading a team of people who are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. The Manager and team oversee customer relationships for the duration of their agreements(s) and are responsible for successful retention and growth of annual reoccurring revenue (ARR). Litera Microsystems is a successful, growing, commercial software product company. We at Litera Microsystems are strong believers in a healthy work-life balance with added benefits you don't find everywhere. We work hard, play hard and give back to the community.

ServiceNow CMDB Engineer

Discover Financial Services
North Suburbs
2 days ago
+30
The Configuration Management Architect has strong technical and programming skills to develop patterns, probes and sensors in order to accurately map out critical services. The Configuration Management Architect provides process recommendations, overall technical architecture governance for the CMDB, and sets the standards for configuration management for the enterprise. As an expert in ServiceNow CMDB, Discovery, and Service Mapping the Configuration management Architect leads work efforts for the Configuration Management team, and ensures that work products adhere to best practices for configuration management.

Sr. Risk Analyst

SOC Analyst (3rd Shift)

Lead Systems Analyst

Lead Asset Manager

Load 1 more jobs5 jobs at Discover Financial Services

Client Relationship Manager - Enterprise Specialis…

Envoy Global
Chicago
2 days ago
+27
The Customer Relationship Manager, Enterprise Specialist, is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The ultimate objective

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
5 days ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

Executive Assistant

SMS Assist
Chicago
5 days ago
+18
Provide overall general administrative support. Maintain files and records in accordance with legal requirements and Company policies and procedures. Assist Directors with various administrative tasks and projects. Respond to mail, phone calls, or emails requesting support. Create and prepare basic data reports and scorecard using Excel. Build relationships with key partners, both internally and externally. Assist with the development of presentations for senior leadership, including presentation materials such as data analysis and key results. Identify opportunities for improving productivity and efficiency. Participate in special projects and task forces, as assigned.

Technical Solution Analyst

iManage
Chicago
6 days ago
+16
Engage stakeholders at clients (and prospective clients) in envisioning exercises, as well as detailed requirements and solution envisioning. Facilitate group and stakeholder solution review sessions. Map client requirements to iManage products and solutions design. Implement solutions through configuration, scripting and implementation software development, when necessary. Communicate and document envisioned solutions visually and in written word form to customers and prospects. Provide billable technical project management services on large and small-scale projects. Generate comprehensive technical delivery plans. Ensure ongoing quality for solutions delivery including formalized QA methodologies, etc.

Support Engineer

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
1 week ago
+27
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Supply Chain Leader

Fast Radius
Chicago
1 week ago
Role: Supply Chain Leader Level: Mid-senior level Position: Full-time Location: West Loop, Chicago, IL Reports to: Director of Manufacturing & Supply Chain About Us: Fast Radius is the leading software-enhanced, industrial-grade, 3D printing manufacturer. Our strategic partnership with UPS allows us to offer turnaround as quickly as same-day. From functional prototypes to real engineered parts produced in the tens of thousands, Fast Radius

Supply Chain Coordinator

Fast Radius
Chicago
1 week ago
Company Overview Fast Radius is leading the industrial-grade 3D printing revolution. Strategically partnered with UPS, Fast Radius enables fast production of industrial parts at global scale with an advanced digital platform. We are the end-to-end partner for companies looking to embrace additive and on-demand manufacturing: supporting clients with product design, engineering, testing and validation – all the way to global manufacturing and

Director of Asset Management

SMS Assist
Chicago
1 week ago
+18
Train and manage a team of operations specialists to monitor asset consumption data. Analyze customer data to optimize current power usage and spend. Identify opportunities to reduce maintenance spend through leveraging real-time data. Develop Total Cost of Ownership (TCO) models to optimize equipment life. Source and manage an ecosystem of solution partners across the technology, IoT, controls, and grid landscape. Support sales and implementation functions in onboarding customers. Support Product & Technology function in defining integration and product requirements. Develop rules and analytics to automate and streamline fault detection and anomalies on equipment health. Coordinate with industry SMEs and HVAC affiliates around installation of controls and IoT products.

Customer Service Representative

SMS Assist
West Suburbs
1 week ago
+18
The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email.  We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer experience. 

Strategic Accounts Team Lead

SMS Assist
Chicago
1 week ago
+18
Ensures total client satisfaction for assigned portfolio by managing a team of Account Representatives in the performance of their assigned responsibilities, holding them accountable for managing complex operational projects for clients of high strategic importance to SMS Assist. Manages relationships with vendors to achieve seamless, high-quality service and advantageous pricing. Guides team members in the development of professional relationships with clients and vendors through collaborative communication, effective action on feedback, and occasional site visits. Exercises budgetary approval authority and holds team members accountable for managing the client’s operations & maintenance budget within the assigned portfolio to the client’s financial benefit. Closely monitors the operational and financial performance of all assigned operational teams to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase the client’s operational and financial efficiency. Enables and motivates team to proactively develop and implement solutions to complex and challenging client requirements that fall outside of standard procedure and historical precedent. Identifies the need to become engaged in potential issues prior to client escalation and works with team members to resolve high-priority issues; correctly identifies issues that require escalation to department leadership, and raises them alongside actionable recommendations for solutions.

Strategic Accounts Representative

SMS Assist
Chicago
1 week ago
+18
Serves as primary client contact and manages operational client projects including: using analytical tools to understand the objective in context; assigning the appropriate resources for project completion; maintaining appropriate timelines; communicating regularly to clients and leadership; maintaining accountability throughout the process. Builds and maintains professional relationships with clients to gain an understanding of their operational needs, assists in the development and implementation of solutions to meet those needs. Uses qualitative and quantitative data, business acumen, and operational principles to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase operational efficiency. Communicates findings and recommendations based on client data clearly; couples this with actionable conclusions to drive business decisions. Uses data analysis tools in our propriety database to help the operations department make informed decisions regarding clients and vendors. Provides accurate and timely reporting to all internal and external clients. Assists department leadership in the development of goals surrounding key metrics, reports and dashboards including Service Level Agreement (SLA) performance, Work Order aging by status, Support Desk calls by issue and targeted program monitoring; adheres to these goals and standards.

Client Software Support Specialist

Smokeball
Chicago
1 week ago
+28
We are seeking a client-oriented problem-solver who’s excited to learn a new product and become an integral member of the Smokeball family. This Software Support Specialist will act as the first line of software support for our valued Smokeball clients by communicating with them regularly, troubleshooting their software problems, and approaching all client needs with a sense of urgency.

Onboarding Specialist

Smokeball
Chicago
1 week ago
+28
Engaging regularly with clients to enhance the value of utilizing Smokeball software. Assessing client training needs and adjusting the pace and environment.  Delivering and facilitating client training sessions. Developing, maintaining, and improving training programs, materials, and quick reference guides.   Improving software usage through proactive communication. Handling day to day client issues including investigating client problems, determining the source, and recommending possible solutions. Collaborating and working with Account Managers to ensure clients are tracking toward ongoing success.  

Customer Success Manager

Litera Microsystems
Chicago
1 week ago
+15
Customer Success Managers (CSMs) are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. A CSM oversees the relationship with Litera Microsystems' customers for the duration of their contract(s). A CSM is also responsible for selling services and add-on licenses to grow existing customer relationships.  Customer Success Managers are considered by our customers as their primary point-of-contact and trusted advisor to facilitate success with our software solutions to positively impact the value we bring to their business. CSMs advocate the needs of the customer to all Litera Microsystems' teams. As part of the Customer Success team, this position is highly visible which affords talented people many opportunities to grow and advance.

Customer Success Lead

LifeXT
Chicago
2 weeks ago
Life Cross Training (LIFE XT) has developed a groundbreaking, science-based human performance program built on the New York Times bestseller, Start Here, Master the Lifelong Habit of Wellbeing, authored by the company’s co-founders, Eric Langshur and Dr. Nate Klemp.  The company’s products are based on a simple but revolutionary idea: just as we train our bodies for physical fitness, we can train our brains for well-being, resulting in optimized

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $54,908
Min: $36K
Max: $90K
Operations Associate $56,500
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,990
Min: $41K
Max: $150K
Business Intelligence Analyst $86,056
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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