Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

24

VP - Service Network Operations

Cooler Screens
Chicago
1 day ago
+10
Cooler Screens is backed and led by some of the most prominent Chicago & Silicon Valley leaders, advisers, and investors and has developed a digital solution to transform a multi-billion dollar industry and positively affect the buying experiences of consumers in the US and beyond.  If you’re looking to get on the ground floor of the next digital revolution and Chicago tech success story – this opportunity may be for you.  The VP of Service

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
1 day ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

Executive Assistant

SMS Assist
Chicago
1 day ago
+18
Provide overall general administrative support. Maintain files and records in accordance with legal requirements and Company policies and procedures. Assist Directors with various administrative tasks and projects. Respond to mail, phone calls, or emails requesting support. Create and prepare basic data reports and scorecard using Excel. Build relationships with key partners, both internally and externally. Assist with the development of presentations for senior leadership, including presentation materials such as data analysis and key results. Identify opportunities for improving productivity and efficiency. Participate in special projects and task forces, as assigned.

Client Solutions Advisor

CCC
Chicago
2 days ago
+24
The primary objective of a Client Solutions Advisor is to provide regular servicing and communication to assigned customers and update current CCC customers on industry items, events and CCC developments. The CSA will provide training and support for product updates, assist with add-on sales to existing customers, obtain contract renewals from current customers, and assist in the A/R process. Up to 75% travel may be required. Must live in the territory (Illinois and Southern Wisconsin ).

Incident Response Manager

Analytics Support Engineer

Customer Success Manager, OEM

General

CityBase
Chicago
4 days ago
Don't see an open role that matches your experience at CityBase? Submit your resume here, we will review and someone will be in touch with you!

Supply Chain Leader

Fast Radius
Chicago
5 days ago
Role: Supply Chain Leader Level: Mid-senior level Position: Full-time Location: West Loop, Chicago, IL Reports to: Director of Manufacturing & Supply Chain About Us: Fast Radius is the leading software-enhanced, industrial-grade, 3D printing manufacturer. Our strategic partnership with UPS allows us to offer turnaround as quickly as same-day. From functional prototypes to real engineered parts produced in the tens of thousands, Fast Radius

Supply Chain Coordinator

Fast Radius
Chicago
5 days ago
Company Overview Fast Radius is leading the industrial-grade 3D printing revolution. Strategically partnered with UPS, Fast Radius enables fast production of industrial parts at global scale with an advanced digital platform. We are the end-to-end partner for companies looking to embrace additive and on-demand manufacturing: supporting clients with product design, engineering, testing and validation – all the way to global manufacturing and

Facility Coordinator

Farmer's Fridge
Chicago
6 days ago
About the role: In the last year, Farmer’s Fridge has more than doubled in size and we are entering an exciting period of rapid growth and expansion. We’re looking for a highly organized, process-driven person to support the administration and maintenance of our facility. You will ensure our food production team has the tools, and environment to maximize efficiency and quality.What kind of person are we looking for? Strong organization and

Director of Asset Management

SMS Assist
Chicago
6 days ago
+18
Train and manage a team of operations specialists to monitor asset consumption data. Analyze customer data to optimize current power usage and spend. Identify opportunities to reduce maintenance spend through leveraging real-time data. Develop Total Cost of Ownership (TCO) models to optimize equipment life. Source and manage an ecosystem of solution partners across the technology, IoT, controls, and grid landscape. Support sales and implementation functions in onboarding customers. Support Product & Technology function in defining integration and product requirements. Develop rules and analytics to automate and streamline fault detection and anomalies on equipment health. Coordinate with industry SMEs and HVAC affiliates around installation of controls and IoT products.

Customer Service Representative

SMS Assist
West Suburbs
6 days ago
+18
The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email.  We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer experience. 

Strategic Accounts Team Lead

SMS Assist
Chicago
6 days ago
+18
Ensures total client satisfaction for assigned portfolio by managing a team of Account Representatives in the performance of their assigned responsibilities, holding them accountable for managing complex operational projects for clients of high strategic importance to SMS Assist. Manages relationships with vendors to achieve seamless, high-quality service and advantageous pricing. Guides team members in the development of professional relationships with clients and vendors through collaborative communication, effective action on feedback, and occasional site visits. Exercises budgetary approval authority and holds team members accountable for managing the client’s operations & maintenance budget within the assigned portfolio to the client’s financial benefit. Closely monitors the operational and financial performance of all assigned operational teams to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase the client’s operational and financial efficiency. Enables and motivates team to proactively develop and implement solutions to complex and challenging client requirements that fall outside of standard procedure and historical precedent. Identifies the need to become engaged in potential issues prior to client escalation and works with team members to resolve high-priority issues; correctly identifies issues that require escalation to department leadership, and raises them alongside actionable recommendations for solutions.

Strategic Accounts Representative

SMS Assist
Chicago
6 days ago
+18
Serves as primary client contact and manages operational client projects including: using analytical tools to understand the objective in context; assigning the appropriate resources for project completion; maintaining appropriate timelines; communicating regularly to clients and leadership; maintaining accountability throughout the process. Builds and maintains professional relationships with clients to gain an understanding of their operational needs, assists in the development and implementation of solutions to meet those needs. Uses qualitative and quantitative data, business acumen, and operational principles to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase operational efficiency. Communicates findings and recommendations based on client data clearly; couples this with actionable conclusions to drive business decisions. Uses data analysis tools in our propriety database to help the operations department make informed decisions regarding clients and vendors. Provides accurate and timely reporting to all internal and external clients. Assists department leadership in the development of goals surrounding key metrics, reports and dashboards including Service Level Agreement (SLA) performance, Work Order aging by status, Support Desk calls by issue and targeted program monitoring; adheres to these goals and standards.

Customer Support Specialist

CityBase
Chicago
1 week ago
What we are looking for: We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. Responsibilities: As the Customer Service Specialist serving the needs of our clients

Sr. Risk Analyst

Discover Financial Services
North Suburbs
1 week ago
+30
Gain and demonstrate a good understanding of the DFS technology environment and how it supports the business. Assist in the evaluation, or test facilitation, of key technology risks and controls. Utilize various IT frameworks (COBIT5, ITIL, etc), guidelines and best practices to evaluate and make practical recommendations on IT policies, procedures, standards and controls. Communicate observations and recommendations, and facilitate or advise on the development of action plans. Build and maintain strong internal and external relationships that foster collaboration. Maintain up-to-date knowledge of the Financial Services Industry and IT developments. Participate as a compliance representative, as needed, for special projects within the Department. Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

SOC Analyst (3rd Shift)

Lead Systems Analyst

Lead Asset Manager

ServiceNow CMDB Engineer

Load 1 more jobs5 jobs at Discover Financial Services

Operations Assistant

SHIFT
Chicago
1 week ago
Summary:  At SHIFT, we are looking for an Operations Assistant who is efficient, detail-oriented, comfortable being part of a small, fast-paced team, and confident in their ability to handle a wide range of responsibilities on a day-to-day basis. Our mandate is to help Members build, expand, and maintain complete well-being—our integrated, relational healthcare model drives stronger physical performance, increased energy, improved mental acuity,

Customer Success Lead

LifeXT
Chicago
1 week ago
Life Cross Training (LIFE XT) has developed a groundbreaking, science-based human performance program built on the New York Times bestseller, Start Here, Master the Lifelong Habit of Wellbeing, authored by the company’s co-founders, Eric Langshur and Dr. Nate Klemp.  The company’s products are based on a simple but revolutionary idea: just as we train our bodies for physical fitness, we can train our brains for well-being, resulting in optimized

VP of Production Operations

Farmer's Fridge
Chicago
1 week ago
We are looking for a Vice President of Production Operations to rapidly scale the fresh food manufacturing portion of our business. When we say fresh we mean it - two-day shelf life products, inventory that turns daily, every SKU produced every day with quantities that change day to day, and week to week, all while maintaining our best in class food safety programs. Oh, and we also rapidly innovate on our menu items as we attempt to create even more value for our customers.

Director of IT

Farmer's Fridge
Chicago
1 week ago
Farmer’s Fridge is seeking a Director of Information Systems to lead the development and maintenance of our business systems platform and solution architecture. This individual will provide leadership and vision to support the team’s high growth, expansion into new markets, and product lines. Farmer’s Fridge employs a pure public cloud-based strategy for hosting its innovative proprietary technology platforms and vended systems, as well as utilizing SaaS applications. Our ideal candidate will have experience in driving this strategy forward, while promoting integration to drive automation, enable centralized application, as well as compliance and security management.

Customer Support Associate - Evening / Weekend Shi…

CityBase
Chicago
2 weeks ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. This person must be comforable working evening hours and weekend shifts. This role hours will be as follows: Wednesday - Friday 3pm - 10pm; Saturday & Sunday 11am - 6pm. 

Customer Success Representative

Chowly Inc.
Chicago
2 weeks ago
+17
We are looking for one more driven and capable Customer Success Manager to help launch our Customer Success Department. This is a chance to get in at the ground floor of a fast growth organization where you will be able to carve your own path and accelerate your career. You will work with both the sales and operations teams to  on board new restaurant clients and provide the best experience possible for their roll out. If you are process oriented

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $55,119
Min: $36K
Max: $90K
Operations Associate $56,000
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $84,088
Min: $41K
Max: $150K
Business Intelligence Analyst $87,000
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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