Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

31

Strategy and Operations Associate

Enova
Chicago
9 hours ago
+24
  Strategy and Operations Associate As an Associate on the Strategy & Operations - or “S&O” as insiders commonly refer to them here – You will wear a lot of hats so being comfortable with change comes naturally. What you’ll do:

Compliance Specialist

Early Morning Customer Service Representative

Early Morning Chat Representative

Workforce Management Department Manager

Training Specialist

Call Center Department Manager (Director level opportunity)

Strategy and Operations, Lead

Load 4 more jobs8 jobs at Enova

Technical Support Team Leader

Morningstar
Chicago
20 hours ago
+16
Morningstar Client Service aims to thrill our clients by quickly resolving issues, deftly managing changes and providing insightful consultation at every step of the client experience. The Client Service group is comprised of four teams: Customer Support, Success, Engagement and Operations. In this End-User Support role, directly reporting to the Director of Product Support, you will be the team lead for Technical Support across Morningstar Products’ software capabilities. The Team Lead of Technical Support role is responsible for defining and executing the technical support experience for our software clients 

Associate Customer Success Manager

Director, Global IT Operations

IT Disaster Recovery Analyst

Director of Advisor Platforms

Relationship Manager Team Lead

IT Compliance Manager

Customer Success Manager

Senior Client Service Representative

Desktop Support Analyst

IT Risk and Compliance Analyst

IT Service Desk Analyst

Director, Internal Communications

Load 9 more jobs13 jobs at Morningstar

Systems Engineer

TransUnion
Chicago
23 hours ago
+14
Implement and configure Enterprise technology solutions. Participate in desktop related projects for corporate and remote offices. Engineer solutions within the end user computing environment.

Decisioning Operations Director

Senior Cisco Network Engineer

Lead Network Engineer

Technical Support Specialist / Linux Technician (3rd Shift)

Director, Corporate Affairs & Communication

Senior Manager of Decisioning Services

IT Technical Risk Assessor

Bilingual PeopleSoft Advisor

Junior Application Support Analyst

Manager, Corporate Investigations

IT Sr. Project Manager

IT Business Operations, Analyst- Batch

Executive Administrative Assistant - EVP, Global Strategy and Corporate Development

Director, International Strategy & Planning, Chicago

Batch Implementation, Sr. Analyst

Load 10 more jobs16 jobs at TransUnion

Bento Customer Success/Support

Bento for Business
Chicago
19 hours ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Account Manager/Insurance

Guaranteed Rate
Chicago
1 day ago
+10
You are accountable for responding to client request about policy changes, policy updates and coverage questions.  As the Account Manager, you will need to be committed to excellent customer service and feel comfortable cross selling to other products. This is a great opportunity for a high energy multi-tasker with attention to detail.  The Account Manager will interact extensively with clients and carriers to provide all levels of service.

Loan Coordinator

Insurance Retention Specialist

General Office Assistant

Loan Servicing Assistant Manager

Office Services Coordinator

Executive Client Coordinator

Operations Assistant

Events Coordinator

Load 5 more jobs9 jobs at Guaranteed Rate

2019 Summer Northern Illinois University Campus In…

Discover Financial Services
Chicago
1 day ago
+30
Become a Campus Innovator and make an impact by solving problems through team-based software development. Campus Innovators will have access to a state-of-the art Discover Lab located in the center of campus at the Founders Memorial Library. This provides students a great balance of taking classes and experiencing real work in our company culture during the summer while being able to work a maximum of 40 hours. Students will also interact and network with Discover mentors and management.

Senior Network Security Engineer

Senior Associate: Software Engineering ( Cloud Methodologies and Technologies)

Sr. Risk Analyst

Lead Systems Analyst

Asset & Configuration Specialist

Senior Platform Engineer

ServiceNow CMDB Engineer

Senior Associate: Software Engineering ( Cloud Methodologies and Technologies)

Load 5 more jobs9 jobs at Discover Financial Services

Customer Support Representative

TopstepTrader
Chicago
1 day ago
+22
The Why At TopstepTrader, individuals fully own their roles and are charged with meaningfully driving results.  We work fast and continuously optimize our products to reach more and more traders worldwide. Our Trader Support team consistently earns 95% satisfaction on user interactions and is mentioned repeatedly as a reason our users would refer our company to others. As we grow, we want to ensure that we keep this team packed with positive

Head of Business Operations

Avant
Chicago
5 days ago
+11
Avant is revolutionizing the world of lending by lowering the costs and barriers of borrowing for everyday people. At our core, we are a technology company that builds advanced platforms and uses custom analytics. Today, we help underserved consumers, the majority of whom get fast funding on our online platform without having to talk to anyone. Tomorrow we plan to use our world class technology and underwriting capabilities to launch new products

Operations Strategy Associate- Partner Services

Production Engineer (Night Shift)

IT Systems Engineer/Administrator

Operations Associate

Aclaimant
Chicago
5 days ago
+11
Aclaimant is looking for an Operations Associate to join our dynamic and growing team.  The Operations Associate will primarily be responsible for manipulating, standardizing, and consolidating datasets for client analytics; must be comfortable identifying problems and finding solutions. Other responsibilities will include working with Account Management during client on-boarding and various projects as they arise. Candidate must be organized

Client Success Manager

Returnly
Chicago
1 week ago
Returnly is looking for a Client Success Manager. As a Client Success Manager, you will work with our mid-market clients and be responsible for managing the overall client relationship and components of the client’s Returnly Solution. We are looking for a motivated individual who is an experienced leader, adept at developing strong relationships with clients at both the strategic and tactical level, while having the technical prowess for understanding all aspects of our solution. The role requires proactive engagement with our customers including strategic planning, relationship management and the ability to explain solutions to our customers to deliver product adoption and customer retention. This is not a sales position but a relationship management position. This person is ultimately responsible for owning the long-term relationship with our clients, and is motivated by client retention, providing business solutions and identifying opportunities to extend products and services into the client account. Additionally, they have the ability to wear multiple hats.

Technical Support Representative

Returnly
Chicago
1 week ago
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Returnly’s quality service experience. Our Technical Support team provides first-touch support to customers primarily via email with occasional phone calls. After comprehensive training on Returnly products, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base. 

Senior Network Engineer

DRW
Chicago
1 week ago
+30
As a Senior Network Engineer, you will have an opportunity to tout your extensive skills and abilities while helping solve complex network issues. You will be able to flex your network knowledge with in depth packet and protocol analysis. You will design and build new networks, create tools using Python, and support cutting edge trading industry networks. You will have a strong drive to learn and improve every year. You likely have a CCIE. You will harness your creative side for new technologies, documentation, improving operational efficiency and reducing operational risk. When it comes to new tech, you will research and evaluate new solutions using custom and commercial testing tools.

Desktop Systems Engineer

Technical Operations Analyst

Optiver
Chicago
1 week ago
+13
Optiver's Technical Operations team works closely with the Trading, Development, and Operations teams in an effort to keep a healthy balance between risk and reward in our production trading systems, while still facilitating consistent technical advancement. We firmly believe in balancing a safe, orderly production environment with profitability and sustainable growth.  As the Technical Operations Analyst, you will help us achieve that goal.

Retention & Recovery Supervisor

Rewards Network
Chicago
1 week ago
+12
The Supervisor is responsible for overseeing the day to day activities of the Retention & Recovery team: A/R & processing issues, in-house collections, bankruptcy, third-party vendors, and support. The Supervisor is responsible for performance goals while making sure Specialist are managing their portfolios within the departments policies and procedures.

Mega Mid-Market Account Manager

Braintree
Chicago
1 week ago
+14
Account Managers create meaningful relationships with our clients and find ways to be perpetually one step ahead of their needs. They deliver the optimal merchant experience by providing consultation and insight into payments, processing, and products. As a Mega Mid-Market Account Manager, you will be expected to work across the entire organization and develop deep and meaningful relationships with your merchants and internal Braintree and PayPal partners.

Merchant Support Specialist

Technical Support Representative

Customer Success Specialist

ForeverCar
Chicago
1 week ago
+18
Customer Success Specialist ForeverCar is a venture-backed InsurTech company of change agents innovating auto repair and maintenance. We’re creating a better car repair and maintenance experience with transparency, trust and convenience. Our award-winning platform-as-a-service (PaaS) brings transparency and empowerment to customers allowing them to shop, quote and buy auto repair and maintenance subscriptions online. We co-market with our

Head of Facilities

PEAK6
Chicago
1 week ago
+26
Handling vendor relationships for facilities including office management, furniture, security, janitorial, and construction related. Creating and executing a real estate strategy that enables the company to have adequate space for our employees in a work environment that is safe, productive, and fun. Leading process for identifying new properties that fit within company standard for both company culture and budget. Running point on all lease negotiations working with both internal and external legal counsel. Project Management for tenant improvement projects ensuring jobs are done on time and move-in can occur as expected. Cost-effectively managing perks and amenities that have a big impact on retaining employees. Interpreting and using data analytics to have informed decision making. Leading negotiations and finalizing contracts with respect to leases, facility vendors, architects, outside legal counsel, real estate brokers, contractors and others as necessary. Utilizing financial skills and acumen to make better business decisions, engage in negotiations, evaluate issues and propose solutions. (i.e. lease renewal vs. relocation vs. consolidation, etc.).

Operations Project Manager

Bento for Business
Chicago
1 week ago
+15
Bento for Business was founded on the basis that traditional banks are failing small businesses. From limited online and mobile options to narrow product sets, legacy practices and platforms are not meeting the needs of today’s business owners. As such, Bento’s vision is to be the modern business banking platform for SMBs. The company’s first product offering solves the $3.7 trillion employee expense abuse problem -- a card-based digital spend

Customer Operations Call Center Manager/Senior Man…

OppLoans
Chicago
2 weeks ago
+21
The Customer Operations Call Center Manager/Senior Manager leads all call center activities in the Customer Operations Department, including customer service and collections. This position will be responsible for: managing the daily activities of an inbound/outbound contact center, implementing policies and procedures to govern the department, introducing KPIs to manage performance, and increasing efficiency of call center operations while maintaining a high level of customer service and meeting collections targets.

Director, Business Operations (BizOps)

OppLoans
Chicago
2 weeks ago
+21
BizOps is at the intersection of Business, Operations, and Product. This cross-functional, highly visible role will be the central hub to key stakeholders across various functions such as Sales, Analytics, Credit, Technology, and Legal.  Develop a playbook of best-in-class strategies to optimize the conversion funnel, streamline operations, and transform the business. Strategize and execute on the operational process improvement roadmap. Leverage technology and automation where possible without sacrificing customer experience.  Launch high-impact initiatives that increase conversion rate, improve customer NPS, decrease costs, and reduce manual processes. Establish, obsess over, and own key operations metrics. Create KPI monitoring dashboard infrastructure to facilitate real-time decision-making based on data. Further our culture of “Data + Action” by leading analyses that include structured and unstructured data, providing recommendations, and executing on initiatives that move our business forward.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,379
Min: $30K
Max: $45K
Office Manager $52,600
Min: $20K
Max: $70K
Technical Support $53,891
Min: $36K
Max: $90K
Operations Associate $56,300
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $70,975
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,759
Min: $41K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+20
Professional Services
+16
Enterprise Web, Fintech
+23
eCommerce, Food

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