Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

25

Manager, Agency Customer Success

Sprout Social
Chicago
1 day ago
+47
The ideal candidate has a strong background in customer relations/account management and sales. The candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The candidate draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Relationship Manager

Cameo
Chicago
1 day ago
+16
Your role will be to be to identify talent (celebrities, influencers, athletes, etc), develop relationships with talent, managers, and agents; and ensure their success on Cameo. If you’re a Bravo-fanatic, spend Monday nights religiously watching the Bachelor, or feel like you could write the next issue of US Weekly, then this role may be perfect for you! You should have a great understanding of trending people, influencers that matter, and instinctively know who would do great on Cameo.

Manager, Customer Development

Sprout Social
Chicago
2 days ago
+47
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Solution Consultant

Eved
Chicago
2 days ago
The Solution Consultant supports the implementation manager on Eved implementations and is responsible for successful adoption of the Eved solution. The solution consultant is a client-facing role that also works closely with internal product managers, engineers, merchant service specialists, and sales team members.  The solution consultant has significant experience in enterprise-level business projects, process documentation, software

Relationship Manager - Bilingual

Cameo
Chicago
4 days ago
+16
Your role will be to identify talent (celebrities, influencers, athletes, etc), develop relationships with talent, managers, and agents; and ensure their success on Cameo. If you're the person in your friend group that everybody looks to for the latest pop culture news or the shocking sports stat line from the night before, then this role may just be perfect for you! You should have a great understanding of trending people, influencers that matter, and instinctively know who would do great on Cameo. 

Customer Support Analyst

STATS
Chicago
4 days ago
+16
What You'll Do: Provide technical support & oversight for urgent issues Manage non-urgent issues, coordinating closely with engineering, account management, technical account management Advocate for customer by pushing for swift resolutions Partner with Account Team to respond to prospect inquiries Execute new customer installations Use your deep STATS product & process knowledge to build exhibits for new customer contracts Become product

Senior Customer Support Manager

STATS
Chicago
6 days ago
+16
As a Senior Customer Manager at STATS you will be responsible for leading, supervising and mentoring a group of customer support technical resources that are working with clients and product related issues – whether it's answering questions, troubleshooting issues or escalating customer alerts. You will oversee and be a member of the "Best in Class" STATS support team – working to resolve customer issues and to improve customer relationships 24/7/365.

Technical Operations Coordinator

GiveSmart by Community Brands
Chicago
1 week ago
+16
Coordinate the accurate and timely completion of both routine administrative department functions and assigned special projects within the Division. Assist with the management and administration of all issue tracking systems. Works with hosting managers to help document new processes and maintain existing standard operating procedures.

Product Support Specialist- 3rd Shift

Eved
Chicago
1 week ago
Eved was founded in 2010 by technology entrepreneur, Talia Mashiach, with the aspirations of creating a platform that automates the buying and selling for events. She saw a problem with a $770 billion industry muddled with manual, outdated processes that were hindering the most powerful asset to a company: human connections. Today, Eved is still growing with more than $300 million in event commerce running through it and continues to strive to

Customer Advocate

Sprout Social
Chicago
1 week ago
+47
1-3 years of customer-facing experience is required (SaaS Industry experience a plus). Proactive self-starter with a curious mind and strong initiative to solve tough problems and constantly make improvements. Challenge-driven, goal-oriented, and capable of handling emergency/crisis situations. Ability to be resourceful with impressive critical thinking skills, wearing many different hats and juggling conversations between channels comfortably. Excellent verbal and written communication skills. A strong work ethic and ability to work independently. Driven by a desire to help people and passion for teaching technology to others. Demonstrated ability to deal with change and act as a team player.

Senior Systems Engineer

GiveSmart by Community Brands
Chicago
1 week ago
+16
Have system engineering experience taking projects from initial concept through planning and implementation Install, configure, and maintain designated operating systems or applications.  Manage and troubleshoot OS and applications using available tools.  Collaborate with others to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Have working knowledge of SAN, clustering, backup, and other enterprise applications to maintain availability and recoverability of systems.  Efficiently work both independently and collaboratively; the ability to troubleshoot problems and quickly resolve issues.  Have a customer-oriented mindset.  Have experience implementing and maintaining availability and performance monitoring solutions.

Jr Systems Engineer (Cloud)

GiveSmart by Community Brands
Chicago
1 week ago
+16
* Ensuring that service components under management are monitored 24x7 for availability, capacity, and performance in Windows and Linux based cloud environments. * Collaborate with the team to complete projects and work-streams in a professional manner including achievement of on-time/on-budget goals and frequent project status updates. * Creating the appropriate documentation for our systems, including architecture and network diagrams and support procedures. * Leading incident response teams as necessary to mitigate and deal with adverse events affecting our infrastructure. * Define and prioritize service automation work in line with the wider infrastructure and corporate strategy. * Architect and design solutions that will live within Microsoft Azure, Amazon Web Services, and Google Cloud Platform.

Customer Service (Seller Support)

Vivid Seats
Chicago
1 week ago
+16
As a member of our Customer Support Team, you will be working in an exciting, growing industry and have frequent promotional opportunities and room for advancement within your career at Vivid Seats. Employees also enjoy our friendly, team oriented environment with a casual dress code, kitchen stocked with beverages, frequent company lunches, happy hours, and discounted tickets to all your favorite events! Not only do we have a great work environment, but standard benefits include affordable medical/dental/vision/life insurance, 401(k) plan with employer match, and transit plan discounts.

Supplier Specialist Role

Eved
Chicago
1 week ago
Supplier Specialist role:  As a supplier specialist, you will be a front-line employee working directly with event suppliers. You will have an opportunity to get in on the ground floor of a growing company and learn about Eved's award-winning technology. You will be responsible for the successful onboarding and ongoing relationship management of suppliers in the Eved Supplier Network. You will be responsible for learning about the Eved’s

Executive Assistant to the CEO

Cameo
Chicago
2 weeks ago
+16
Executive Assistant to the CEO Cameo has reinvented the autograph - Cameos are the best way to book video shout outs from your favorite reality stars, athletes, musicians, actors, actresses, and more. Did we mention that we’re also one of TIME Magazine's 50 Most Genius Companies of 2018 and one of Chicago’s fastest growing and most exciting tech startups? We’re looking for passionate and hardworking individuals to help take Cameo to the next

Client Data Entry Associate

Eved
Chicago
2 weeks ago
Client Data Entry Associate Eved was founded in 2010 by technology entrepreneur, Talia Mashiach, with the aspirations of creating a platform that automates the buying and selling for events. She saw a problem with a $770 billion industry muddled with manual, outdated processes that were hindering the most powerful asset to a company: human connections. Today, Eved is still growing with more than $300 million in event commerce running through it

Customer Success Advisor

Eved
Chicago
2 weeks ago
The Customer Success Advisor role is an opportunity to gain exposure to broad facets of Eved’s business, customers and product capabilities.  Success in this role will typically lead to opportunities for additional responsibility and seniority. Clients come first at Eved and the Customer Success Advisor is the primary point of contact for clients using our SaaS technology solution. The Customer Success Advisor becomes the point of contact

Director, Customer Success - Assigned

Sprout Social
Chicago
2 weeks ago
+47
Sprout Social is seeking a talented Customer Success leader to oversee and grow our Assigned team within our Customer Success department. The Director of Customer Success will contribute to the development of a world-class Customer Success organization that ensures our customers achieve desired outcomes through the adoption of Sprout Social’s software. The Assigned team handles our largest, most sophisticated enterprise accounts with a high-touch approach to retention and management. The Director will lead this team across a portfolio of diverse and social-savvy accounts and be responsible for achieving retention quotas, hiring and developing managers and individual contributors, directly engaging with customers, and collaborating with other teams across Sprout Social. The Director will help execute different strategies to retain and grow our enterprise programs in conjunction with Marketing, Product, Support, and Sales.

Customer Success Manager, Scale

Sprout Social
Chicago
2 weeks ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, adidas, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Bilingual Customer Advocate (Spanish Speaking)

Sprout Social
Chicago
3 weeks ago
+47
Professional fluency in Spanish and English (both written and verbal), Portuguese a plus. 1-3 years of customer-facing experience is required (SaaS Industry experience a plus). Proactive self-starter with a curious mind and strong initiative to solve tough problems and constantly make improvements. Challenge-driven, goal-oriented, and capable of handling emergency/crisis situations. Ability to be resourceful with impressive critical thinking skills, wearing many different hats and juggling conversations between channels comfortably. Excellent verbal and written communication skills. A strong work ethic and ability to work independently. Driven by a desire to help people and passion for teaching technology to others. Demonstrated ability to deal with change and act as a team player.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,489
Min: $30K
Max: $55K
Operations Associate $52,825
Min: $32K
Max: $85K
Office Manager $53,000
Min: $20K
Max: $102K
Technical Support $53,964
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $71,315
Min: $35K
Max: $124K
Customer Support Manager $72,457
Min: $37K
Max: $130K
Operations Manager $82,730
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $118,370
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+16
Healthtech, Software
+16
Enterprise Web, Fintech

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Science & Data Analyst Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
How to Find a Job in Chicago Tech
LOCAL GUIDE
Top Chicago Startup Funding Rounds
LOCAL GUIDE
Women in Chicago Tech
Live your purpose. Work your passion.