Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

16

Associate Customer Success Manager

Morningstar
Chicago
2 days ago
+16
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

IT Disaster Recovery Analyst

Relationship Manager Team Lead

Customer Success Manager

Global Training & Change Management Manager

Desktop Support Analyst

IT Risk and Compliance Analyst

IT Service Desk Analyst

Load 4 more jobs8 jobs at Morningstar

GENERAL OPERATIONS AND TEAM MANAGER

Chicago Detours
Chicago
2 days ago
We are a growing small business seeking a creative-minded business person to guide our operations, human resources and financial planning to the next level. If you have a passion for Chicago history, architecture and the Chicago River, then you are especially encouraged to apply. We are looking for someone with diverse administrative experience who wants to elevate their career. We will provide extensive training and support the educational and

Director of Corporate Impact

G2 Crowd
Chicago
3 days ago
+11
The Director of Foundation & Corporate Impact will drive G2 Crowd’s charitable strategy and culture through supporting G2 Crowd’s corporate and foundation programs. G2 Crowd has already established a grass roots philanthropic culture that has driven more than $100k in impact and 1,000’s of hours of donated time. This has been driven through the G2 Gives review fundraising campaigns and employee volunteer work. We are looking for someone who will build upon this foundation and drive our philanthropic interests by recommending, creating and implementing strategies. These strategies will be including, but not limited to nonprofit board service, volunteerism, financial donations, in-kind donations, associate relief, payroll deduction and national nonprofit partnerships. Responsibilities also include working to support the CEO and Executive Team community, to achieve maximum civic and industry benefit to G2 Crowd.

IT Help Desk Specialist I

Enterprise Customer Success Manager

Implementation Consultant

Yello
Chicago
3 days ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Solutions Consultant

LogicGate
Chicago
3 days ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Manager of Customer Support

BenchPrep
Chicago
3 days ago
+21
BenchPrep is seeking a talented Manager of Customer Support to join our growing team! As the Manager of Customer Support, you're passionate about providing a phenomenal support experience to our enterprise clients. This includes leading, supervising and mentoring our Customer Support Specialists that are working with customers and product related issues – whether it's answering questions, troubleshooting issues or escalating customer alerts. Additionally, you'll manage (and improve) the tools, processes and documentation needed to best support our clients and enable the Customer Support Specialists.

Associate Research Advisor (Customer Success)

dscout
Chicago
1 week ago
+18
As a combination of customer support and research consulting, you will have a chance to make a real difference for dscout’s customers and get your career started in the world of consumer research. You are an incredible communicator and you are a genuine, creative problem-solver. You are the client’s partner in mastering a new digital tool to execute powerful market research. Internally, you are our client’s champion in driving larger improvements to the platform and user experience. If this sounds like you, apply today!

IT Support Technician

Cloud5 Communications
Chicago
1 week ago
Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

SD-WAN Technician

Cloud5 Communications
Chicago
1 week ago
Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Technical Project Manager (LATAM)

Bringg
Chicago
1 week ago
+10
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Tech Support Engineer USA/LATAM

Bringg
Chicago
1 week ago
+10
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Director of Account Management

Bringg
Chicago
1 week ago
+10
Responsible for key customer success metrics, including customer churn, account growth, and renewals. Development of strategic adoption plans for each customer. Partner closely with Customer Success, and across Bringg, to ensure client needs are being met through exceptional service and high value-added products.. Develop long-term vision and strategy for the team, while leading and providing mentorship.

Overnight Bilingual Concierge (English/Portuguese)…

Rocketmiles
Chicago
2 weeks ago
Rocket Travel, Inc., a subsidiary of Booking Holdings Inc., seeks bilingual English/Portuguese candidates for our full-time Portuguese/English-speaking position. Join our team of experienced travel and loyalty entrepreneurs and assist with the daily concierge operations in our downtown Chicago office. Secondary opportunities to showcase talent or develop professionally in other fields (such as analytics, graphic design, marketing, social media,

Technical Implementation Analyst

BlazePortfolio
Chicago
2 weeks ago
+11
BlazePortfolio is seeking an exceptional Technical Implementation Analyst that has what it takes to ensure the success of our clients.  At BlazePortfolio we deliver streamlined SaaS technology solutions to investment professionals. The analyst will become a product expert and will lead implementations of our trade management platform. This is a unique opportunity for a self-starter who is looking to be one of the early hires of a rapidly growing

Bilingual Concierge (English/Portuguese/Spanish),…

Rocketmiles
Chicago
3 weeks ago
Rocket Travel, Inc., a subsidiary of Booking Holdings (formerly The Priceline Group) seeks bilingual English/Portuguese candidates for our full-time Portuguese/Spanish/English-speaking position. Join our team of experienced travel and loyalty entrepreneurs and assist with the daily concierge operations in our downtown Chicago office. Secondary opportunities to showcase talent or develop professionally in other fields (such as analytics, graphic

Customer Success Analyst

LogicGate
Chicago
3 weeks ago
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $55,119
Min: $36K
Max: $90K
Operations Associate $56,000
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $84,088
Min: $41K
Max: $150K
Business Intelligence Analyst $87,000
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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