Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

27

Associate Customer Success Manager

Morningstar
Chicago
1 hour ago
+16
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

IT Disaster Recovery Analyst

Relationship Manager Team Lead

Customer Success Manager

Global Training & Change Management Manager

Desktop Support Analyst

IT Risk and Compliance Analyst

IT Service Desk Analyst

Load 4 more jobs8 jobs at Morningstar

Client Development Manager

Fetch Rewards
Chicago
11 hours ago
At Fetch Rewards, we have two sayings that sum up the ethos of our organization launched in 2013: Defeat the Odds! What's next? Our vision is to leverage technology to transform shopping into an engaging, rewarding, and delightful experience, ultimately propelling the time-worn grocery shopping experience into the 21st century. Our technology platform, based around a free smartphone app, ensures that users have the best shopping experience

Customer Success Specialist-Bilingual

Snapsheet
Chicago
12 hours ago
+48
As a Customer Success Specialist, you are a part of an amazing customer service team that helps make the claims process simple for everyone. We’ll rely on you to actively listen to our customers needs and provide empathy during high stress situations. We are looking for customer support experts who will provide the human connection to our customers, insurance adjusters, and body shops.

Customer Success Specialist

Executive Assistant

Client Strategy Associate

Business Operations Consultant - Transactions

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Senior Application Analyst

The Marketing Store
Chicago
1 day ago
+23
The Senior Application Analyst plays a key role in the day to day maintenance and support as well as the ongoing development of the NetSuite Application primarily focused on the financial and accounting processes. Partnering with finance and business users the Analyst is responsible for gathering business requirements, working with development partners to define solution options, estimating project costs and managing full delivery lifecycle of projects.

Director of Corporate Impact

G2 Crowd
Chicago
1 day ago
+11
The Director of Foundation & Corporate Impact will drive G2 Crowd’s charitable strategy and culture through supporting G2 Crowd’s corporate and foundation programs. G2 Crowd has already established a grass roots philanthropic culture that has driven more than $100k in impact and 1,000’s of hours of donated time. This has been driven through the G2 Gives review fundraising campaigns and employee volunteer work. We are looking for someone who will build upon this foundation and drive our philanthropic interests by recommending, creating and implementing strategies. These strategies will be including, but not limited to nonprofit board service, volunteerism, financial donations, in-kind donations, associate relief, payroll deduction and national nonprofit partnerships. Responsibilities also include working to support the CEO and Executive Team community, to achieve maximum civic and industry benefit to G2 Crowd.

IT Help Desk Specialist I

Enterprise Customer Success Manager

Implementation Consultant

Yello
Chicago
1 day ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Solutions Consultant

LogicGate
Chicago
1 day ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Manager of Customer Support

BenchPrep
Chicago
1 day ago
+21
BenchPrep is seeking a talented Manager of Customer Support to join our growing team! As the Manager of Customer Support, you're passionate about providing a phenomenal support experience to our enterprise clients. This includes leading, supervising and mentoring our Customer Support Specialists that are working with customers and product related issues – whether it's answering questions, troubleshooting issues or escalating customer alerts. Additionally, you'll manage (and improve) the tools, processes and documentation needed to best support our clients and enable the Customer Support Specialists.

Facility Coordinator

Farmer's Fridge
Chicago
4 days ago
About the role: In the last year, Farmer’s Fridge has more than doubled in size and we are entering an exciting period of rapid growth and expansion. We’re looking for a highly organized, process-driven person to support the administration and maintenance of our facility. You will ensure our food production team has the tools, and environment to maximize efficiency and quality.What kind of person are we looking for? Strong organization and

Technical Project Manager

LocusView Solutions
Chicago
1 week ago
+20
Technical Project Manager Company Description LocusView is a fast-growing startup developing and deploying next-generation software for the natural gas, utility, and pipeline industries. We are building a world-class product and deployment team who is passionate about developing and delivering practical, industrial-scale solutions. Our products are leading the way in an industry at the beginning of their digital revolution. While LocusView is

Associate Research Advisor (Customer Success)

dscout
Chicago
1 week ago
+18
As a combination of customer support and research consulting, you will have a chance to make a real difference for dscout’s customers and get your career started in the world of consumer research. You are an incredible communicator and you are a genuine, creative problem-solver. You are the client’s partner in mastering a new digital tool to execute powerful market research. Internally, you are our client’s champion in driving larger improvements to the platform and user experience. If this sounds like you, apply today!

Senior Manager, Client Solutions (Midwest)

Foursquare
Chicago
1 week ago
+13
As a Senior Manager, Client Solutions, you will oversee a team of Client Solutions Strategists who are responsible for growing revenue-generating accounts by delivering excellent customer service. You will be responsible for developing and owning customer relationships that promote retention and loyalty. You’ll be expected to engage closely with sales, marketing and product teams to analyze and generate sales proposals for presentations to clients and/or ad agencies. One must ensure clients are satisfied with all services they receive and act to improve upon areas of dissatisfaction, include but not limited to reporting and analytics of revenue impact tied to clients.

Executive Assistant

The Marketing Store
Chicago
1 week ago
+23
We are looking for an Executive Assistant to support our global executive team. This role requires a high level of confidentiality while handling day-to-day administrative duties and playing a key role in working on global projects and initiatives.  This is a great opportunity for a pro-active, dedicated high contributor to make an immediate impact.

Customer Success Manager

HealthJoy
Chicago
1 week ago
+16
Build strong relationships with our enterprise customers to ensure they feel empowered to use HealthJoy independently, and are seeing value from our product. Manage customers through the entire lifecycle including onboarding and training new clients, as well as providing technical support to existing. Develop & refine company methodology, process and documentation guidelines related to implementation and ongoing customer success. You’re a teamplayer. Assist with onboarding of additional team members and provide ongoing training and development to create a highly proficient support structure for the Customer Success team. Provide proactive account analysis and identify incremental areas of improvement through NPS scores. Keep up-to-date on the latest patient/customer support technologies and industry trends to aid in our scaling efforts.

Director of IT Security

HealthJoy
Chicago
1 week ago
+16
We are looking for a Directory of IT Security to oversee our business’ information security, risk, and compliance activities.The primary responsibility for this position is the ensure every patient, employee, customer, and third party vendor data is protected, safe and secure. As HealthJoy continues to grow, it is imperative to continue to mature our security posture. The ideal candidate has experienced scale and isn’t afraid of getting in the weeds with important initiatives.

VP of Production Operations

Farmer's Fridge
Chicago
1 week ago
We are looking for a Vice President of Production Operations to rapidly scale the fresh food manufacturing portion of our business. When we say fresh we mean it - two-day shelf life products, inventory that turns daily, every SKU produced every day with quantities that change day to day, and week to week, all while maintaining our best in class food safety programs. Oh, and we also rapidly innovate on our menu items as we attempt to create even more value for our customers.

Director of IT

Farmer's Fridge
Chicago
1 week ago
Farmer’s Fridge is seeking a Director of Information Systems to lead the development and maintenance of our business systems platform and solution architecture. This individual will provide leadership and vision to support the team’s high growth, expansion into new markets, and product lines. Farmer’s Fridge employs a pure public cloud-based strategy for hosting its innovative proprietary technology platforms and vended systems, as well as utilizing SaaS applications. Our ideal candidate will have experience in driving this strategy forward, while promoting integration to drive automation, enable centralized application, as well as compliance and security management.

Technical Project Manager (LATAM)

Bringg
Chicago
1 week ago
+10
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Tech Support Engineer USA/LATAM

Bringg
Chicago
1 week ago
+10
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Director of Account Management

Bringg
Chicago
1 week ago
+10
Responsible for key customer success metrics, including customer churn, account growth, and renewals. Development of strategic adoption plans for each customer. Partner closely with Customer Success, and across Bringg, to ensure client needs are being met through exceptional service and high value-added products.. Develop long-term vision and strategy for the team, while leading and providing mentorship.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $55,119
Min: $36K
Max: $90K
Operations Associate $56,000
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $84,088
Min: $41K
Max: $150K
Business Intelligence Analyst $87,000
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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