Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

31

IT Risk and Compliance Analyst

Morningstar
Chicago
16 hours ago
+16
The IT Risk and Compliance Analyst will assist in supporting Morningstar’s compliance related responsibilities. This individual will help document security processes and procedures, ensure current and future compliance obligations are met, assist in identifying and following up on information security risks, manage 3rd party risk management program, respond to customer RFP’s, RFI’s and contract reviews and create metrics for reporting compliance status to senior management. This position is based in our Chicago office. 

Director, Infrastructure - North America

Operations Manager - Licensed Data Products

Relationship Manager

Associate Customer Success Manager

Director of Automated Portfolio Solutions

Customer Success Manager

Global Training & Change Management Manager

Director of Global Customer Success

Load 5 more jobs9 jobs at Morningstar

Manager, Agency Customer Success

Sprout Social
Chicago
23 hours ago
+47
The ideal candidate has a strong background in customer relations/account management and sales. The candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The candidate draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Technical Support Engineer

PowerReviews
Chicago
1 day ago
+24
As a Technical Support Engineer, you will be responsible for supporting and ensuring the success of the thousands of PowerReviews’ clients using our SaaS platform. This role is a mix of duties including problem solving of SaaS technologies, driving projects, and building long-term relationships with our clients. You will be providing the highest quality technical support to our clients, to enable their success with PowerReviews solutions, in partnership with our Client Success team.

Relationship Manager

Cameo
Chicago
1 day ago
+16
Your role will be to be to identify talent (celebrities, influencers, athletes, etc), develop relationships with talent, managers, and agents; and ensure their success on Cameo. If you’re a Bravo-fanatic, spend Monday nights religiously watching the Bachelor, or feel like you could write the next issue of US Weekly, then this role may be perfect for you! You should have a great understanding of trending people, influencers that matter, and instinctively know who would do great on Cameo.

Customer Success Analyst

LogicGate
Chicago
1 day ago
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Manager, Customer Development

Sprout Social
Chicago
2 days ago
+47
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Relationship Manager - Bilingual

Cameo
Chicago
4 days ago
+16
Your role will be to identify talent (celebrities, influencers, athletes, etc), develop relationships with talent, managers, and agents; and ensure their success on Cameo. If you're the person in your friend group that everybody looks to for the latest pop culture news or the shocking sports stat line from the night before, then this role may just be perfect for you! You should have a great understanding of trending people, influencers that matter, and instinctively know who would do great on Cameo. 

Community Engagement Manager

Moonrise
Chicago
4 days ago
What is Moonrise? Moonrise is a digital platform that matches workers who need extra cash to make ends meet with companies that need to fill shifts. We are a social impact startup owned by American Family Insurance.  We were built with an ambitious goal: to innovate in a way that would help working families—many of them existing customers of The General, part of the American Family enterprise—that need a financial cushion in case of the

Part Time Benefits Client Support Analyst

Paylocity
Northwest Suburbs
5 days ago
+31
The primary objectives for this position are to build and test client sites and to import and analyze data for our existing Web Benefits clients. This position will appeal to you if you are someone with strong attention to detail, finds the world of the benefits interesting and a multi-tasker who loves interacting with people and data. Our reputation has been built on the foundation of an overall commitment to customer service therefore providing exceptional customer service is our top priority! 

Part-time Distribution Assistant

Benefit Technology Manager

Senior Security Engineer

Benefits Client Support Analyst I

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Customer Experience Associate

Envoy Global
Chicago
1 week ago
+39
We’re looking for a Customer Experience Associate to join our all-star Customer Experience team. The Customer Experience Associate knows that every Envoy Global customer is extremely valued and that all interactions with them are treated as such. Reporting into the Customer Experience Manager, you are the voice of Envoy Global, and a knowledge resource for end users.  You Will: Be building proactive relationships in order to help answer

Solutions Consultant

LogicGate
Chicago
1 week ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
1 week ago
+39
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Success Project Specialist

StratEx
Chicago
1 week ago
+21
StratEx handles HR and Payroll services for small to mid-sized companies. The Success Project Specialist supports the execution of key client initiatives. They work closely with our Client Success Managers as well as directly with clients to set up new, or update current, client projects within our system, troubleshoot client issues, and deliver training to ensure our clients are properly using our software. Job Responsibilities/Essential

Office Administrator

Moonrise
Chicago
1 week ago
Who are you? A resourceful, efficient, organized, intrinsically motivated, quick learner who is a “get-it-done” and “laser focused” on attention to details type person. You have a strong interest in startups.  You might be looking to break into a career in facilities, or want a job on the ground floor of a growing company. You love checklists, planning, and helping people. You embrace and stay current with technology including: Google Drive

Customer Advocate

Sprout Social
Chicago
1 week ago
+47
1-3 years of customer-facing experience is required (SaaS Industry experience a plus). Proactive self-starter with a curious mind and strong initiative to solve tough problems and constantly make improvements. Challenge-driven, goal-oriented, and capable of handling emergency/crisis situations. Ability to be resourceful with impressive critical thinking skills, wearing many different hats and juggling conversations between channels comfortably. Excellent verbal and written communication skills. A strong work ethic and ability to work independently. Driven by a desire to help people and passion for teaching technology to others. Demonstrated ability to deal with change and act as a team player.

Enterprise Customer Success Manager

G2 Crowd
Chicago
1 week ago
+19
About G2 CrowdG2 Crowd’s real-time and unbiased user reviews help you objectively assess what is best for your business. Until recently, selecting business solutions was hard, risky, and inherently biased. G2 Crowd empowers business buying decisions by highlighting the voice of the customer. Our review platform leverages more than 410,000 independent and authenticated user reviews read by nearly 1.4 million buyers each month. Our model brings

Client Success Manager

Shiftgig
Chicago
1 week ago
+21
Client development and retention. Grow revenue from your existing clients through upselling and by identifying/closing new services. Identify and develop additional strategic opportunity within client organizations. Leverage client relationships for strategic referrals. Set up and onboard new clients. Facilitate and run Shiftgig product demos to new customers and users. Effectively set, manage, and measure client expectations. Communicate policies, procedures and best practices with customers to create a foundation of success  . Prioritize activities and meetings to ensure you are focused on your largest opportunities. Facilitate and present annual/quarterly business reviews with enterprise and growth accounts. Build account plans for your enterprise-level accounts to understand key decision makers, org charts, current investment, tech adoption, and new revenue opportunity. Monitor fill rates and work with customers to ensure shift success rates align with key corporate initiatives. Become a compliance expert on all accounts in your book of business and work with the Operations team to be sure all services are set up correctly. Monthly forecasting your book of business. Assist in A/R management. Become an expert user of Shiftgig technology. Use Salesforce.com daily to log activities, contact, tasks, daily checklists, and pipeline and forecast reporting.

Customer Support Specialist

PerkSpot
Chicago
2 weeks ago
+25
PerkSpot is looking for a new full-time Customer Support Specialist. The Customer Support team loves having a good time while helping all of our customers. We are mission focused and results oriented. This position demands versatility, as we are a fast-paced environment. We are searching for an individual who isn’t just going to get the job ‘done’ but also go above and beyond. We take pride in our customer satisfaction and we are looking for someone that is understanding and patient. You’ll have the opportunity to help shape a customer service team, contribute to our awesome company culture, and improve the level of service we provide. You’ll work various shifts including weekend coverage, all based on business needs.

Executive Assistant to the CEO

Cameo
Chicago
2 weeks ago
+16
Executive Assistant to the CEO Cameo has reinvented the autograph - Cameos are the best way to book video shout outs from your favorite reality stars, athletes, musicians, actors, actresses, and more. Did we mention that we’re also one of TIME Magazine's 50 Most Genius Companies of 2018 and one of Chicago’s fastest growing and most exciting tech startups? We’re looking for passionate and hardworking individuals to help take Cameo to the next

Customer Success Representative

Upwork
Chicago
2 weeks ago
+32
You’ll work closely with assigned accounts to establish long lasting relationships with decision makers and users to ensure repeat usage on the platform. Execute platform training for users to become comfortable with the platform and how to engage with Freelance and agency talent. Develop adoption plan, establish communication with key partnerships of each assigned accounts. Establish communication with decision makers, manage reporting to measure success against customer expectations, and drive the renewal process. Implement strategies to maximize customer lifetime value and minimize churn risk while increasing overall customer satisfaction and identifying up-sell and cross-sell opportunities. Develop a deep understanding of the product to recommend the software’s features and functionality that meet customers' specific business needs. Consistently bring creative ideas and solutions to the team on how to improve the customer experience.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,489
Min: $30K
Max: $55K
Operations Associate $52,825
Min: $32K
Max: $85K
Office Manager $53,000
Min: $20K
Max: $102K
Technical Support $53,964
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $71,315
Min: $35K
Max: $124K
Customer Support Manager $72,457
Min: $37K
Max: $130K
Operations Manager $82,730
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $118,370
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+16
Healthtech, Software
+16
Enterprise Web, Fintech

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