Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

40

Senior Customer Success Manager

Provi
Chicago
1 hour ago
Provi is looking for a strategic Customer Success Manager who is passionate about providing exceptional support and ready to lead teams responsible for launching new markets, retaining users, and delivering extraordinary service to customers and Customers. Founded in 2016, Provi is an open digital marketplace connecting retailers (restaurants + bars), distributors, and suppliers in the alcohol industry.  We are a funded, hungry team making an

Technical Solution Analyst

iManage
Chicago
9 hours ago
+16
Engage stakeholders at clients (and prospective clients) in envisioning exercises, as well as detailed requirements and solution envisioning. Facilitate group and stakeholder solution review sessions. Map client requirements to iManage products and solutions design. Implement solutions through configuration, scripting and implementation software development, when necessary. Communicate and document envisioned solutions visually and in written word form to customers and prospects. Provide billable technical project management services on large and small-scale projects. Generate comprehensive technical delivery plans. Ensure ongoing quality for solutions delivery including formalized QA methodologies, etc.

Support Engineer

PC Administrator, Zoro Tools

Zoro
Northwest Suburbs
17 hours ago
+30
The role of PC Administrator is to help internal employees with all facets of the corporate computing environment. The Administrator must combine an understanding of Macintosh & Windows with firsthand experience. In addition, the Administrator will be looked upon as a technical resource to compliment the manager's expertise for the assigned scope. Excellent communication and interpersonal skills combined with technical skills are essential to providing a “white-glove” level of support to the employee community. 

Mgr, Ecomm Merchandising, Zoro

Senior Manager, Process Improvement of Customer Service - Zoro

Director, Supplier Performance Management - Zoro

Director, Logistics Strategy and Operations - Zoro

Sr. Systems Administrator, Zoro

Senior Manager, Taxonomy, Zoro

Load 3 more jobs7 jobs at Zoro

Assistant Manager of Facility Operations

Trunk Club
Chicago
17 hours ago
+17
The Assistant Manager of Facility Operations will join our corporate team in Chicago, IL. A main focus for this person will be to build and support Cleaning and Procurement across all locations. This person should have proven success in managing multiple tracks of work, thinking strategically, being tactical, and having extreme attention to detail.

Key Holder

Trunk Club Service Associate

Account Manager

Groupon
Chicago
22 hours ago
+10
As an Account Manager, you will connect with them every single day. We focus on nurturing relationships with Groupon merchants and providing them extraordinary levels of support. We spend our days learning about their needs and how to improve these relationships to ensure retention and growth of these accounts. You'll be responsible for answering inbound merchant questions and inquiries from our phone queue. Our merchants have questions - and you have answers.

Senior Manager, Merchant Experience

Merchant Development Representative

Systems Administrator

Head of Creative Services (Internal Agency)

Director, Global Consumer Fraud

Information Security Risk Analyst

Load 3 more jobs7 jobs at Groupon

Analyst II Operations

Peapod Digital Labs
Chicago
23 hours ago
+23
Architect the IT framework in partnership with Infrastructure, Business Systems and Analytics to develop and implement tools for Operations Leadership in order to gain valuable insights (in near real or real time) using current Data Warehouses, WMS Systems, Business Systems, Smart Mile and Customer Care in order to provide visibility to key performance issues related to Service and OpEx.

Customer Care Representative

Manager, Network Expansion

Manager, Network Optimization

Digital Trade & Planning Lead

Analyst, Supply Chain Operations

Digital Promo & Pricing Lead

Customer Loyalty & Retention Lead

Admin, Replenishment

Load 5 more jobs9 jobs at Peapod Digital Labs

Bilingual Music Gear Customer Engagement Specialis…

Reverb
Chicago
1 day ago
+15
Assisting customers with day-to-day needs through email, chat, and phone. Added flexibility and availability to respond to live inquiries from Spanish speaking customers over chat. Handling queue of Spanish specific customer voicemails and emails. Brokering resolution in the event of disputes between buyers and sellers. Leveraging content, self-help articles, Reverb features, and your knowledge of our policies and procedures to recruit new buyers and sellers to the site. Keeping a constant, vigilant eye on all site activity. A myriad of other tasks that come with a startup environment and a rapidly growing business.

Director, Global Technology USA - Restaurant Solut…

McDonald's Technology
Chicago
2 days ago
+19
The Director of Restaurant Solutions within Global Technology USA is accountable for the long-term strategy and current releases of Point of Sale (POS), customer self-order kiosk, and Restaurant File Maintenance (RFM) platform implementations in support of all 14,000+ US McDonald’s restaurants. While US customers are the primary focus, a global mindset is required to realize cost efficiencies and maintain compatibility over time. You have an appreciation for McDonald’s 24x7 business cycle. This person will make strategic business decisions to improve short-term uptime and long-term brand building, minimize support needs by systems failing gracefully, and enable a reasonable hardware reinvestment cycle. Key partners include US Owner/Operators, internal business areas such as Operations, Digital, Global IT, Marketing, Legal, and many others. Close partnership with strategic partner Capgemini is critical. 

IT Service Delivery Manager

McDonald's Technology
Chicago
2 days ago
+19
·Develop, enhance, and deliver relevant security services that focus on ease of customer integration and improving the overall security posture of the environment, in addition to proactively implementing improvements as necessary.  ·Manage strategic vendor partnerships with a focus on delivering outsourced security services which meet or exceed the requirements of the business, including necessary outage response plans.  ·Apply an understanding of digital commerce to identify and introduce necessary technical controls to protect consumer data, the integrity of systems, and prevent current fraud/abuse trends.  ·Work with peers within GTRM as well as other IT groups and third parties to identity upcoming business or technical needs, and then translate and develop solutions within a transparent platform roadmap.  ·Lead the adoption of services through close relationships with key business partners and stakeholders by creating and maintaining service catalogs and marketing materials. 

Senior Business Technical Analyst

McDonald's Technology
Chicago
2 days ago
+19
The ideal candidate will have extensive experience in a data warehouse environment facilitating requirements gathering sessions, documenting requirements, analyzing and evaluating possible solutions to meet requirements. Experience in managing QA processes including creating test strategy and test plan documents as well as executing tests and working with external QA vendors. The candidate must be a highly organized self-starter who thrives in a fast-paced and rapidly changing environment. 

Supervisor, Strategic Change

McDonald's Technology
Chicago
2 days ago
+19
The position is responsible for creating and implementing effective change plans for technology priorities, shifts, and organization change. The Supervisor is part of the broader Strategic Change team and ensures alignment of change strategies and messages necessary to successfully position Global Technology and its priorities within McDonald's. 

Client Service Executive

Bounteous
Chicago
2 days ago
+18
We are seeking a Client Service Executive who embodies our culture and builds relationships with our clients that encourage reliance on our products and services, greater client satisfaction, expanded accounts and opportunities, and improved client retention. 

Operations Manager

Direct Commerce Group
North Suburbs
3 days ago
+10
Company Background Direct Commerce Group, LLC (DCG) is a growing and entrepreneurial business with multiple areas of focus. Privately held and well capitalized by private investors and internet industry veterans, DCG currently operates Tall Ridge and Office Designs. Tall Ridge (www.tallridge.com) is a full-service digital marketing agency focused on helping brands like Hydro Flask, Boll & Branch and Gerber Gear succeed on Amazon and other

Freight Specialist

ShipBob
Chicago
3 days ago
+11
Company Overview Launched in 2014, ShipBob is a tech-enabled fulfillment and logistics solution for growing e-commerce companies. Our goal is to alleviate the daily stress associated with picking, packaging and shipping so business owners can focus on more important aspects of their brand. Through our software and operations arm, we are on a mission to help businesses be successful online We pride ourselves on our inclusive and richly diverse

Music Gear Customer Engagement Specialist

Reverb
Chicago
3 days ago
+15
Reverb.com is looking for a genuine music-gear obsessive to help moderate our rapidly expanding community of musicians. We live for our customers and their success stories, which is why we empower our Customer Engagement Specialists to flex their creative muscles to come up with innovative solutions tailored to our users specific cases. Our customer engagement team supports all users as they buy and sell on the site, arbitrating disputes between different users, and working to prevent fraudulent and suspicious activity. 

System Administrator

Vivid Seats
Chicago
4 days ago
+16
As the System Administrator you will be responsible for keeping our systems and IT infrastructure up and running. You'll get to leverage your technical skill, business insight, and user-orientated mentality to develop, implement and maintain systems and platforms that our staff use to get their work done. From day 1, you will be given the autonomy to manage projects that directly affect our staff and IT infrastructure. You will need to collect and understand business requirements while working within the IT team to deliver to the business.

Order Fulfillment Associate (Nights and Weekends)

Client Software Support Specialist

Smokeball
Chicago
5 days ago
+28
We are seeking a client-oriented problem-solver who’s excited to learn a new product and become an integral member of the Smokeball family. This Software Support Specialist will act as the first line of software support for our valued Smokeball clients by communicating with them regularly, troubleshooting their software problems, and approaching all client needs with a sense of urgency.

Onboarding Specialist

Smokeball
Chicago
5 days ago
+28
Engaging regularly with clients to enhance the value of utilizing Smokeball software. Assessing client training needs and adjusting the pace and environment.  Delivering and facilitating client training sessions. Developing, maintaining, and improving training programs, materials, and quick reference guides.   Improving software usage through proactive communication. Handling day to day client issues including investigating client problems, determining the source, and recommending possible solutions. Collaborating and working with Account Managers to ensure clients are tracking toward ongoing success.  

Customer Success Manager

Litera Microsystems
Chicago
5 days ago
+15
Customer Success Managers (CSMs) are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. A CSM oversees the relationship with Litera Microsystems' customers for the duration of their contract(s). A CSM is also responsible for selling services and add-on licenses to grow existing customer relationships.  Customer Success Managers are considered by our customers as their primary point-of-contact and trusted advisor to facilitate success with our software solutions to positively impact the value we bring to their business. CSMs advocate the needs of the customer to all Litera Microsystems' teams. As part of the Customer Success team, this position is highly visible which affords talented people many opportunities to grow and advance.

U.S. NETWORK ARCHITECT – GLOBAL NETWORKING

McDonald's Technology
Chicago
6 days ago
+19
We are currently looking for a NETWORK ARCHITECT, to be based in our new MHQ in downtown Chicago. The Global Networking team provides managed network services for McDonald’s data centers, cloud computing services and international markets (countries) across the globe through partners in an IT Outsourced and Managed Service Provider environment.  We are looking for an experienced Network Architect who will lead network architecture activities across McDonald’s network landscape.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $55,119
Min: $36K
Max: $90K
Operations Associate $56,000
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $84,088
Min: $41K
Max: $150K
Business Intelligence Analyst $87,000
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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