Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

43

Client Support Analyst

GTreasury
Chicago
10 hours ago
+14
GTreasury, a leading innovator of integrated SaaS treasury and risk management solutions, is currently looking to hire a detail-oriented Client Support Analyst to perform the key role of supporting our treasury management solution by acting as front line support for our current client base, helping to bring problems to resolution in a quick and professional manner.  The Analyst will also act as the internal support resource, helping other staff members to resolve issues and deliver solutions to our clients.  The Analyst is expected to take on a number of small projects including functional customizations, product improvements, and business process improvements.

Technical Operations Analyst

Optiver
Chicago
11 hours ago
+13
As the Technical Operations Analyst, you will help us achieve that goal. You will be trusted to handle a broad suite of tasks across all facets of the business. The person we seek is always mindful of risk yet still able to facilitate fast-paced innovation across the firm. If you are interested in gaining experience with both the business and technical sides of a market making trading firm, this role will provide that opportunity.

Bilingual PeopleSoft Advisor

TransUnion
Chicago
14 hours ago
+14
Partner with our Latin America Finance end-users to understand and analyze complex business problems and define business needs for new and/or enhanced products, services or optimize/streamline business processes.  Support all user requests in all modules of PeopleSoft Finance with regard to navigation, table and data maintenance, query creation and data requests.  Work closely with the Finance team to ensure that project roadmaps are focused on efforts that provide the highest business value; Facilitate. Elicit, capture, analyze and document business requirements. Drive the delivery of solutions from conceptual to implementation. Collaborate with IT and Finance end-users to define and develop process, procedural documentation, instructions, manuals, etc.

Junior Application Support Analyst

IT Business Operations, Analyst- Batch

Executive Administrative Assistant - EVP, Global Strategy and Corporate Development

Manager, Corporate Investigations

Lead Network Engineer

Decisioning Operations Director

Vice President –Third Party Risk Management

Internal Audit Analyst

Lead SOC Analyst

Consultant, IT Risk Assessment

Director, Corporate Affairs & Communication

Senior VMWare Engineer

Senior Windows Powershell Systems Engineer

ACCOUNT MANAGER- Revenue Cycle Management- Healthcare

Lead Ab Initio Application Support Engineer

Strategic Digital Account Manager

IT Technical Risk Assessor

IT Sr. Project Manager

Load 10 more jobs19 jobs at TransUnion

Bento Customer Success/Support

Bento for Business
Chicago
14 hours ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Guest Coordinator

OppLoans
Chicago
1 day ago
+21
Welcoming clients and guests who call or visit the office with polish, professionalism, enthusiasm, and outstanding verbal and written communications skills. Ensuring cleanliness in the lobby area and reception. Issuing visitor passes, ensuring visitors are appropriately signed in and escorted to correct company representative to ensure they are not left unattended. Managing and distributing all office mail; prepare labels and schedule pickups for outgoing mail. Assisting with other related clerical duties such as photocopying, faxing, filing and collating.

Administrative Assistant

Enfusion
Chicago
1 day ago
+17
The Administrative Assistant will provide effective and innovative administrative support to our Chicago Team and have varying responsibilities. This is a “jack of all trades” position and the backbone of our office! The ideal candidate will be a self-starter, who is just as comfortable working autonomously as with a team. 

Administrative Assistant

Guaranteed Rate
Chicago
1 day ago
+10
We are looking for an Administrative Assistant to join our growing organization. Are you detail orientated, organized, driven, fast paced? Do you handle pressure and a lot of responsibility with ease?  Do you have executive level or administrative experience? Are you available and ready to support the needs of someone 24/7?  If so, this sounds like the position for you.

General Office Assiatnt

Events Coordinator

Account Manager/Insurance

Loan Coordinator

Corporate Receptionist

National Trainer Underwriting

Disclosure Desk Manager

Customer Success Ambassador

Client Service Representative

Loan Servicing Assistant Manager

Executive Client Coordinator

Operations Assistant

Load 9 more jobs13 jobs at Guaranteed Rate

Office Manager/Administrative Assistant

DAIS Technology
Chicago
1 day ago
+19
Founded by a group of industry visionaries and startup disruptors, DAIS is reimagining insurance by empowering agencies and carriers with a cutting edge software platform designed to handle the complex challenges of the industry. DAIS is currently in stealth mode, but we’re looking for people who are curious, driven, and hungry for a challenge. DAIS will give you the room to take complete ownership of your work within an exciting startup culture

Member Services Representative 10:30 AM - 7:30 PM

Rewards Network
Chicago
1 day ago
+12
The Member Services Specialist is responsible for providing world class customer service to members. The individual in this role will demonstrate strong customer relationship skills by ensuring member needs are addressed quickly with responses delivered in a timely manner.

ServiceNow CMDB Engineer

Discover Financial Services
North Suburbs
1 day ago
+30
The Configuration Management Architect has strong technical and programming skills to develop patterns, probes and sensors in order to accurately map out critical services. The Configuration Management Architect provides process recommendations, overall technical architecture governance for the CMDB, and sets the standards for configuration management for the enterprise. As an expert in ServiceNow CMDB, Discovery, and Service Mapping the Configuration management Architect leads work efforts for the Configuration Management team, and ensures that work products adhere to best practices for configuration management.

Sr. Risk Analyst

SOC Analyst (3rd Shift)

Lead Systems Analyst

Lead Asset Manager

Load 1 more jobs5 jobs at Discover Financial Services

Client Operations Analyst

NextCapital
Chicago
1 day ago
+11
JOIN OUR TEAM NextCapital is seeking a Client Operations Analyst to support senior investment professionals in the management and oversight of the firm's investment management process. The individual fulfilling this position will assist the Service Delivery team in monitoring transactions and advice; support operations, sales and client efforts; coordinate with the portfolio management and Technology groups to ensure quality of the investment

Customer Service, Bilingual

Kin Insurance
Chicago
2 days ago
+25
You’re the first line of defense for our customers: you’ll handle questions regarding policies, payments, cancellations and other topics, as needed. You’ll interact with customers mainly over the phone but via chat and email too. It’s important you’re knowledgeable in the property insurance space, so we’ll help you obtain your P&C license. When time permits, we’d love your help in updating forms, policies, procedures, and training materials. Our business is constantly growing and it’s important we make changes in real time.

Customer Success Manager

Avant
Chicago
2 days ago
+11
Own the relationship one of our B2B bank partners and align on goals, roadmaps and business plans. Execute new features for a B2B bank partner and the platform by coordinating and aligning cross functional teams (Engineering, IT, DevOps, Product, Operations). Maintain the health of partner products by setting up automated monitoring and track / diagnose bugs within the tech stack. Work with technical product managers and engineering teams to execute the road map for product enhancements. Collaborate with partner banks to gather business and technical requirements. Ensure clear and timely internal/external communication regarding the health, progress and vision for partner products and our lending as a service platform.

Head of Business Operations

Production Engineer (Night Shift)

IT Systems Engineer/Administrator

Compliance Coordinator

IT Support

Load 2 more jobs6 jobs at Avant

Manager, Account Management

Cars.com
Chicago
3 days ago
+27
This position works closely with the Director of Account Management and other managers to execute the team’s goals. The overall approach is to define and implement consistent processes which will exceed internal and external customer expectations. The Manager of Account Management will build relationships with the sales team to ensure success in a high growth online media business. This position is responsible for coaching a team of Account Managers who assist in achieving growth goals. In addition, they will work with their team increase dealer service and retention for the suite of products we sell to franchise and independent dealers. They will need to analyze data, evaluate workflow processes, and work with various operational tool sets. The position is responsible for implementing process and technology improvements to the infrastructure that address operational challenges, while ensuring success in a high growth online media business.

Customer Support Specialist

Manager, Sales Operations & Compensation

Senior Telecom Engineer

Enova
Chicago
3 days ago
+24
What you’ll be doing: In this role, you’ll contribute to the architectural direction and implement telecom infrastructure changes, while working closely with the team to support the Contact Center environment. You will successfully troubleshoot, diagnose complex problems, and provide recommendations for resolution of issues. Additionally, you will help maintain numerous telecom systems and applications, and interact with outside vendors and telecom providers. What you should have:

Strategy and Operations Associate

Strategy and Operations Manager

Executive Assistant Manager

Executive Assistant

Compliance Specialist

Workforce Management Department Manager

IT Risk Analyst

Call Center Training Specialist

Load 5 more jobs9 jobs at Enova

VP - Service Network Operations

Cooler Screens
Chicago
5 days ago
+10
Cooler Screens is backed and led by some of the most prominent Chicago & Silicon Valley leaders, advisers, and investors and has developed a digital solution to transform a multi-billion dollar industry and positively affect the buying experiences of consumers in the US and beyond.  If you’re looking to get on the ground floor of the next digital revolution and Chicago tech success story – this opportunity may be for you.  The VP of Service

Associate Customer Success Manager

Morningstar
Chicago
5 days ago
+16
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

IT Disaster Recovery Analyst

Relationship Manager Team Lead

Customer Success Manager

Global Training & Change Management Manager

Desktop Support Analyst

IT Risk and Compliance Analyst

IT Service Desk Analyst

Load 4 more jobs8 jobs at Morningstar

System Integration Analyst

GTreasury
Chicago
1 week ago
+14
GTreasury, A leading innovator of integrated SaaS treasury and risk management solutions, is currently looking to hire a System Integration Analyst to join our growing global team! Working under the direct supervision of the Manager, System Integration, this position is a project team member for clients and their banks when configuring payments, connectivity, and other integrations in the GTreasury software. In this role, you will work closely with clients and with your colleagues on the GTreasury project team to execute the scope of the implementation, build any in-country requirements, and conduct file format testing, in order to implement the most efficient solution for the client. 

Senior Network Engineer

DRW
Chicago
1 week ago
+30
As a Senior Network Engineer, you will have an opportunity to tout your extensive skills and abilities while helping solve complex network issues. You will be able to flex your network knowledge with in depth packet and protocol analysis. You will design and build new networks, create tools using Python, and support cutting edge trading industry networks. You will have a strong drive to learn and improve every year. You likely have a CCIE. You will harness your creative side for new technologies, documentation, improving operational efficiency and reducing operational risk. When it comes to new tech, you will research and evaluate new solutions using custom and commercial testing tools.

Client Success Manager

Returnly
Chicago
1 week ago
+13
Returnly is looking for a Client Success Manager. As a Client Success Manager, you will work with our mid-market clients and be responsible for managing the overall client relationship and components of the client’s Returnly Solution. We are looking for a motivated individual who is an experienced leader, adept at developing strong relationships with clients at both the strategic and tactical level, while having the technical prowess for understanding all aspects of our solution. The role requires proactive engagement with our customers including strategic planning, relationship management and the ability to explain solutions to our customers to deliver product adoption and customer retention. This is not a sales position but a relationship management position. This person is ultimately responsible for owning the long-term relationship with our clients, and is motivated by client retention, providing business solutions and identifying opportunities to extend products and services into the client account. Additionally, they have the ability to wear multiple hats.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $54,908
Min: $36K
Max: $90K
Operations Associate $56,500
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,990
Min: $41K
Max: $150K
Business Intelligence Analyst $86,056
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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