Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

46

Customer Success Representative

Blitsy
Chicago
4 hours ago
About Us Blitsy is a Chicago-based e-commerce company making it easier to buy arts and crafts supplies online. Recently acquired by A.C. Moore, an East coast specialty arts and crafts retailer with over 135 brick and mortar locations, we are growing our team and looking for a friendly Customer Sucess Representative who is ready for a new challenge. Our office is located in Chicago’s West Town/Ukrainian Village inside of a historic building that

Senior IT Service Desk Engineer

Coinbase
Chicago
13 hours ago
+23
Provide amazing day to day and on-call support; for both hardware and software. Support Coinbase’s onboarding and offboarding processes. Learn, document, train, and support new applications and IT processes. Support Coinbase’s collaboration tools including Audio Visual and Conference Room Technology. Work with and coordinate vendors to support our CH office. Automate processes to increase efficiency.

Relationship Manager Team Lead

Morningstar
Chicago
14 hours ago
+16
Morningstar seeks a Team Lead to manage the training and development of the Relationship Managers as well as manage the Relationship Management team. The Team Lead will own the collection, maintenance, and reporting of CSM team KPIs and support ad-hoc key initiatives/projects across the group. The Team Lead will also own the development of the training program for the Relationship Managers and the skill development of the Relationship Managers. This position requires frequent client-facing travel and is based in Chicago. 

Customer Success Manager

IT Risk and Compliance Analyst

IT Service Desk Analyst

Associate Customer Success Manager

IT Disaster Recovery Analyst

Global Training & Change Management Manager

Desktop Support Analyst

Load 4 more jobs8 jobs at Morningstar

Executive Client Coordinator

Guaranteed Rate
Chicago
14 hours ago
+10
We are currently seeking a hard-working, dedicated Executive Client Coordinator to join our innovative and passionate team supporting 2 VP’s. This would be a great role for a former underwriter who is looking for more client interaction and involvement.  This is also a great opportunity for an experienced Loan Officer with strong product knowledge.

Operations Assistant

Administrative Assistant

General Office Assiatnt

Events Coordinator

Account Manager/Insurance

Loan Coordinator

Corporate Receptionist

National Trainer Underwriting

Disclosure Desk Manager

Customer Success Ambassador

Client Service Representative

Loan Servicing Assistant Manager

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Manager, Business Operations

OppLoans
Chicago
16 hours ago
+21
Program Management & Improvement. Manage multiple internal programs and processes, including but not limited to sourcing new / innovative technology vendors, building relationships with vendor contacts, assisting in user management and guidelines, troubleshooting, and ongoing maintenance. Become the subject matter expert in developing, maintaining, and enhancing complex and diverse software and user management systems. Optimize existing tools to better serve different teams and customers like Salesforce and telephony, reporting and metric, and gamification platforms. Manage the operation and implementation of new technologies like chatbot, speech to text, document management, optical character recognition (OCR), and knowledgebase systems.  Partner with development and product teams to create enhancements in order to improve functionality. Ensure development remains on schedule. Organize the onboarding process for new vendors including communication, legal and compliance documentation, term negotiation, and product implementation.  Strategy & Analytics. Develop and own strategies to reduce multi-channel customer contacts via the advancement of tools and technologies, implementing customer self-service tools, and improvements to the customer experience and sales floor. 

IT Support Specialist

Braintree
Chicago
23 hours ago
+14
You’ll be working with a team to help your coworkers use office technology. It’s a customer service and engineering position at the same time. Everything from setting up new users to configuring network attached storage - you don’t have to be able to do everything on your first day! When someone on the team tackles a complicated new project, we don’t consider it complete until it has been documented & the project leads another one of us on how to handle it.

Technical Support Representative

Global Application Support

IT Technical Risk Assessor

TransUnion
Chicago
1 day ago
+14
• Lead high visibility, information security risk assessments of third parties that are critical to TransUnion globally. • Develop a broad understanding of information security organizations and control frameworks like NIST 800-53, SSAE16/SSAE18, PCI-DSS, and ISO 27001/27002. • Use critical thinking skills to identify, research and evaluate risk at third parties that use a range of diverse technologies, including cloud and big data analytics tools. • Collaborate globally with senior leaders at TransUnion and business partners to discuss third party risk and promote a risk-aware culture. • Leverage intelligence feeds and open source intelligence (OSINT) to monitor the security of third parties between risk assessments. • Bring new ideas and lead projects that improve the risk assessment process.

IT Sr. Project Manager

Bilingual PeopleSoft Advisor

Junior Application Support Analyst

IT Business Operations, Analyst- Batch

Executive Administrative Assistant - EVP, Global Strategy and Corporate Development

Manager, Corporate Investigations

Lead Network Engineer

Decisioning Operations Director

Vice President –Third Party Risk Management

Internal Audit Analyst

Lead SOC Analyst

Consultant, IT Risk Assessment

Director, Corporate Affairs & Communication

Senior VMWare Engineer

Senior Windows Powershell Systems Engineer

ACCOUNT MANAGER- Revenue Cycle Management- Healthcare

Lead Ab Initio Application Support Engineer

Strategic Digital Account Manager

Load 10 more jobs19 jobs at TransUnion

Bilingual Concierge (English/Portuguese/Spanish),…

Rocketmiles
Chicago
1 day ago
Rocket Travel, Inc., a subsidiary of Booking Holdings (formerly The Priceline Group) seeks bilingual English/Portuguese candidates for our full-time Portuguese/Spanish/English-speaking position. Join our team of experienced travel and loyalty entrepreneurs and assist with the daily concierge operations in our downtown Chicago office. Secondary opportunities to showcase talent or develop professionally in other fields (such as analytics, graphic

Director, Business Operations (BizOps)

OppLoans
Chicago
1 day ago
+21
BizOps is at the intersection of Business, Operations, and Product. This cross-functional, highly visible role will be the central hub to key stakeholders across various functions such as Sales, Analytics, Credit, Technology, and Legal.  Develop a playbook of best-in-class strategies to optimize the conversion funnel, streamline operations, and transform the business. Strategize and execute on the operational process improvement roadmap. Leverage technology and automation where possible without sacrificing customer experience.  Launch high-impact initiatives that increase conversion rate, improve customer NPS, decrease costs, and reduce manual processes. Establish, obsess over, and own key operations metrics. Create KPI monitoring dashboard infrastructure to facilitate real-time decision-making based on data.

Loan Advocate

OppLoans
Chicago
1 day ago
+21
Why OppLoans?Strong Growth and Profitability OppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row of making the Inc. 500 list of the nation’s fastest growing companies. We have originated hundreds of thousands of loans and will surpass $130 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, while maintaining strong profitability.   Customers Love Our Product OppLoan

Operations Project Manager

Bento for Business
Chicago
1 day ago
+15
Bento for Business was founded on the basis that traditional banks are failing small businesses. From limited online and mobile options to narrow product sets, legacy practices and platforms are not meeting the needs of today’s business owners. As such, Bento’s vision is to be the modern business banking platform for SMBs. The company’s first product offering solves the $3.7 trillion employee expense abuse problem -- a card-based digital spend

Customer Success Manager

Built In
Chicago
1 day ago
+32
The Customer Success Manager (CSM) partners closely with Account Managers (AM) to ensure Built In’s Customers achieve a significant return on and drive business success with their Built In investment. The CSM will support our users within assigned accounts, to ensure effective new user and product onboarding and engagement on BI products and solutions.

Trading System Support Analyst

Belvedere Trading
Chicago
1 day ago
+26
Belvedere Trading is seeking a Trading System Support Analyst with a Bachelor’s Degree in Computer Science, Information Systems or other related disciplines. The ideal candidate will be a self-starter who is eager to progress, has sound technical knowledge, and has exceptional communication skills. This position will provide an opportunity to learn Belvedere’s proprietary technology environment and trading operations in a challenging and fast

Client Support Analyst

GTreasury
Chicago
2 days ago
+14
GTreasury, a leading innovator of integrated SaaS treasury and risk management solutions, is currently looking to hire a detail-oriented Client Support Analyst to perform the key role of supporting our treasury management solution by acting as front line support for our current client base, helping to bring problems to resolution in a quick and professional manner.  The Analyst will also act as the internal support resource, helping other staff members to resolve issues and deliver solutions to our clients.  The Analyst is expected to take on a number of small projects including functional customizations, product improvements, and business process improvements.

Technical Operations Analyst

Optiver
Chicago
2 days ago
+13
As the Technical Operations Analyst, you will help us achieve that goal. You will be trusted to handle a broad suite of tasks across all facets of the business. The person we seek is always mindful of risk yet still able to facilitate fast-paced innovation across the firm. If you are interested in gaining experience with both the business and technical sides of a market making trading firm, this role will provide that opportunity.

Bento Customer Success/Support

Bento for Business
Chicago
2 days ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Remote Customer Experience Agent - Part Time

ParkWhiz
Chicago
2 days ago
+16
Bringing a laser-like focus to customer support via telephone during day time hours. Delicately balancing swift customer resolutions with warm, pleasant support. Mastering company policies and showing ability to think quickly when the pressure is on!

Customer Service Representative

SpotHero
Chicago
2 days ago
+21
SpotHero is seeking Customer Heroes to join our quickly growing team! At SpotHero, we are as passionate about our customers as we are about parking cars. As a Customer Hero, you will be our customers’ first point of contact and you will have the opportunity to show them what SpotHero is all about. You will be a hero to our customers, answering their calls and responding to emails in order to best assist them in getting where they need to go with confidence.  

Guest Coordinator

OppLoans
Chicago
3 days ago
+21
Welcoming clients and guests who call or visit the office with polish, professionalism, enthusiasm, and outstanding verbal and written communications skills. Ensuring cleanliness in the lobby area and reception. Issuing visitor passes, ensuring visitors are appropriately signed in and escorted to correct company representative to ensure they are not left unattended. Managing and distributing all office mail; prepare labels and schedule pickups for outgoing mail. Assisting with other related clerical duties such as photocopying, faxing, filing and collating.

Administrative Assistant

Enfusion
Chicago
3 days ago
+17
The Administrative Assistant will provide effective and innovative administrative support to our Chicago Team and have varying responsibilities. This is a “jack of all trades” position and the backbone of our office! The ideal candidate will be a self-starter, who is just as comfortable working autonomously as with a team. 

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $54,908
Min: $36K
Max: $90K
Operations Associate $56,500
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,990
Min: $41K
Max: $150K
Business Intelligence Analyst $86,056
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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