Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

27

Executive Assistant

SMS Assist
Chicago
1 hour ago
+18
Provide overall general administrative support. Maintain files and records in accordance with legal requirements and Company policies and procedures. Assist Directors with various administrative tasks and projects. Respond to mail, phone calls, or emails requesting support. Create and prepare basic data reports and scorecard using Excel. Build relationships with key partners, both internally and externally. Assist with the development of presentations for senior leadership, including presentation materials such as data analysis and key results. Identify opportunities for improving productivity and efficiency. Participate in special projects and task forces, as assigned.

Technical Solution Analyst

iManage
Chicago
10 hours ago
+16
Engage stakeholders at clients (and prospective clients) in envisioning exercises, as well as detailed requirements and solution envisioning. Facilitate group and stakeholder solution review sessions. Map client requirements to iManage products and solutions design. Implement solutions through configuration, scripting and implementation software development, when necessary. Communicate and document envisioned solutions visually and in written word form to customers and prospects. Provide billable technical project management services on large and small-scale projects. Generate comprehensive technical delivery plans. Ensure ongoing quality for solutions delivery including formalized QA methodologies, etc.

Support Engineer

Advisory Solution Consultant - Strategic Accounts

ServiceNow
Chicago
16 hours ago
+41
Assist the sales personnel in the qualification of commercial customer needs and performing pre-demo needs analysis. Provide mentoring and training to peers and other colleagues in the organization. Conduct in depth demonstrations of ServiceNow solutions. Scoping and delivering Proof of Concept/Proof of Value engagements with prospects. Respond to Request for Information/Proposal documents. Stay current on product developments/releases to level required for demo and POC. Support Marketing events: User conferences, trade shows, webinars etc. Stay current on competitive analyses to understand differentiators between ServiceNow and its competitors. Understand customer objectives to align appropriate ServiceNow solution(s) for customer success. In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, expectations etc. in preparation for deployment. Act as the ServiceNow subject matter expert at Executive briefings / marketing events. Work with one of the best SaaS solutions in the industry. Collaborate and partner with ServiceNow customers and prospects to ensure overall customer success.

System Integration Analyst

GTreasury
Chicago
2 days ago
+14
GTreasury, A leading innovator of integrated SaaS treasury and risk management solutions, is currently looking to hire a System Integration Analyst to join our growing global team! Working under the direct supervision of the Manager, System Integration, this position is a project team member for clients and their banks when configuring payments, connectivity, and other integrations in the GTreasury software. In this role, you will work closely with clients and with your colleagues on the GTreasury project team to execute the scope of the implementation, build any in-country requirements, and conduct file format testing, in order to implement the most efficient solution for the client. 

Security Systems Engineer (O'Hare)

SDI Presence
Chicago
2 days ago
+41
Company SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 20-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes

Desktop Support Manager

SDI Presence
Chicago
2 days ago
+41
The Desktop Support Manager is responsible for supporting end user interfacing to the IT environment. As such, he/she leads and manages a team of specialists in delivering outstanding technical and non-technical support in a manner that is both timely and satisfying to the End User. This includes the identification, standardization, and management of procedures related to the resolution of end user equipment requests and supporting associated Help Desk functions. The Desktop Support Manager also employs excellent organizational and time management skills to meet multiple and simultaneous project demands.

Help Desk Manager

SDI Presence
Chicago
2 days ago
+41
The Help Desk Manager's role is to lead and motivate the Help Desk Team to deliver outstanding technical and non-technical support in a manner that is both timely and satisfying to the End User. This includes the identification, standardization and management of procedures related to the categorization, prioritization, and resolution of end user help requests as well as the monitoring and coordination of Help Desk functions. The Help Desk manager will report to the Project Executive.

Network Manager

SDI Presence
Chicago
2 days ago
+41
The Network Manager manages the network infrastructure, security, and topology design.  He/she builds and leads a team focused on maintaining, supporting, and improving a large-scale IT environment while delivering high availability and uptime.  The scope includes multiple sites and separate departments in a metropolitan area network (MAN) and various connections to external vendors, partners, and other organizations.

Success Project Specialist

StratEx
Chicago
3 days ago
+15
StratEx handles HR and Payroll services for small to mid-sized companies. The Success Project Specialist supports the execution of key client initiatives. They work closely with our Client Success Managers as well as directly with clients to set up new, or update current, client projects within our system, troubleshoot client issues, and deliver training to ensure our clients are properly using our software. Job Responsibilities/Essential

Advisory Solution Architect, Customer Service Mana…

ServiceNow
West Suburbs
3 days ago
+41
As a Advisory Solution Architect, Customer Service Management (CSM), you will be responsible for supporting the product sales effort by using your technical and customer service domain expertise to address customers’ business issues, demonstrate technical credibility and convey value. You will play a key role in the sales process by facilitating customer requirements discovery sessions, building reusable assets such as demos, configuring the product for proof of concepts, and gathering customer feedback for future product innovation. Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.

Manager, Solution Consulting - Strategic Accounts

ServiceNow
West Suburbs
3 days ago
+41
Partner with Regional Sales Director to develop effective GTM strategies. Lead Pre-Sales team focused on achieving tangible customer outcomes. Create Pre-Sales individual and team development plans. Operate in a matrixed environment. Lead cross functional teams to achieve common goals; internally and externally. Be a player-coach when required based on needs of the team. Act as executive Pre-Sales contact within strategic customers. Combine your business, sales and technical acumen to help lead teams to achieve customer goals. Help ServiceNow achieve its next phase of growth!

Director of Customer Service

StratEx
Chicago
3 days ago
+15
The Director/Manager of the Customer Service team is responsible for the success of the growing StratEx customer service department. This position will be responsible for: managing the daily activities of an inbound/outbound service team, identifying and executing on process improvement opportunities as well as areas for standardization, introducing KPIs to manage performance, providing employee coaching and development, and increasing efficiency

Senior Mainframe Solution Architect

Ensono
Chicago
3 days ago
+35
Mainframe Senior Solutions Architect leverages knowledge of IBM mainframe technology to help document, shape, and direct the technology roadmap for Ensono and for our clients. Work directly with senior executives and leadership to identify and address technology gaps, strategic goals, and business imperatives impacted by infrastructure technologies. Suggest new technologies or new approaches to achieve business goals. Develop methodologies to integrate technology innovation with existing governance and enterprise architecture processes. Provide fully costed solution architecture to meet client and prospective client requests. Maintain and update documentation related to organization-wide IT activities and technology roadmaps. Communicate progress and direction through formal presentations, collaborative meetings, and content publishing to mixed audiences.

Manager Information Technology, Info Sys

Director, Global Change Management

Global Facilities Manager

Client Support Engineer Level 2

Client Manager

Senior Network Engineer-Implementation

Production Control Analyst

Production Control Analyst

Director Of Business Operations, Hyperscale Cloud

Senior Network Engineer

Expert Storage Engineer

Associate Production Control Analyst- Night Shift

Load 9 more jobs13 jobs at Ensono

Director of Asset Management

SMS Assist
Chicago
4 days ago
+18
Train and manage a team of operations specialists to monitor asset consumption data. Analyze customer data to optimize current power usage and spend. Identify opportunities to reduce maintenance spend through leveraging real-time data. Develop Total Cost of Ownership (TCO) models to optimize equipment life. Source and manage an ecosystem of solution partners across the technology, IoT, controls, and grid landscape. Support sales and implementation functions in onboarding customers. Support Product & Technology function in defining integration and product requirements. Develop rules and analytics to automate and streamline fault detection and anomalies on equipment health. Coordinate with industry SMEs and HVAC affiliates around installation of controls and IoT products.

Customer Service Representative

SMS Assist
West Suburbs
4 days ago
+18
The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email.  We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer experience. 

Strategic Accounts Team Lead

SMS Assist
Chicago
4 days ago
+18
Ensures total client satisfaction for assigned portfolio by managing a team of Account Representatives in the performance of their assigned responsibilities, holding them accountable for managing complex operational projects for clients of high strategic importance to SMS Assist. Manages relationships with vendors to achieve seamless, high-quality service and advantageous pricing. Guides team members in the development of professional relationships with clients and vendors through collaborative communication, effective action on feedback, and occasional site visits. Exercises budgetary approval authority and holds team members accountable for managing the client’s operations & maintenance budget within the assigned portfolio to the client’s financial benefit. Closely monitors the operational and financial performance of all assigned operational teams to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase the client’s operational and financial efficiency. Enables and motivates team to proactively develop and implement solutions to complex and challenging client requirements that fall outside of standard procedure and historical precedent. Identifies the need to become engaged in potential issues prior to client escalation and works with team members to resolve high-priority issues; correctly identifies issues that require escalation to department leadership, and raises them alongside actionable recommendations for solutions.

Strategic Accounts Representative

SMS Assist
Chicago
4 days ago
+18
Serves as primary client contact and manages operational client projects including: using analytical tools to understand the objective in context; assigning the appropriate resources for project completion; maintaining appropriate timelines; communicating regularly to clients and leadership; maintaining accountability throughout the process. Builds and maintains professional relationships with clients to gain an understanding of their operational needs, assists in the development and implementation of solutions to meet those needs. Uses qualitative and quantitative data, business acumen, and operational principles to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase operational efficiency. Communicates findings and recommendations based on client data clearly; couples this with actionable conclusions to drive business decisions. Uses data analysis tools in our propriety database to help the operations department make informed decisions regarding clients and vendors. Provides accurate and timely reporting to all internal and external clients. Assists department leadership in the development of goals surrounding key metrics, reports and dashboards including Service Level Agreement (SLA) performance, Work Order aging by status, Support Desk calls by issue and targeted program monitoring; adheres to these goals and standards.

Vice President, SaaS Operations

Sphera
Chicago
5 days ago
+22
Responsible for the successful operation of our Cloud platform, SpheraCloud, and the cross-coordination between Engineering, DevOps, IT infrastructure, and QA automation. Focus on improvement and predictability of client outcomes, processes, organizational growth, and efficiency across all functional teams. The VP of SaaS Operations reports to the CTO

Pricing IT Project Manager

Price f(x)
Chicago
6 days ago
+14
Defining project scope, captured in the services statement of work, by working closely with the customer and Sales to identify specific customer requirements and ensuring technical feasibility. Develop a detailed project plan to track progress and estimate project effort and required budget. Lead project teams of solution architects, configuration, and integration engineers. Use appropriate verification techniques to manage changes in project scope, schedule, and costs . Coordinate with the client project manager on client owned tasks in the area of ERP integration, testing, end-user training, post go-live support, etc. Report project progress and communicate project information timely and effectively to internal and external project stakeholders. Manage the relationship with the client and all stakeholders. Member of the project management team and responsible for project profitability across projects in the region.

Technical Project Manager

LocusView Solutions
Chicago
1 week ago
+20
Technical Project Manager Company Description LocusView is a fast-growing startup developing and deploying next-generation software for the natural gas, utility, and pipeline industries. We are building a world-class product and deployment team who is passionate about developing and delivering practical, industrial-scale solutions. Our products are leading the way in an industry at the beginning of their digital revolution. While LocusView is

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $55,119
Min: $36K
Max: $90K
Operations Associate $56,000
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $84,088
Min: $41K
Max: $150K
Business Intelligence Analyst $87,000
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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