Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

14

Manager, Customer Success

Litera Microsystems
Chicago
3 days ago
+15
The Manager of Customer Success is responsible for leading a team of people who are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. The Manager and team oversee customer relationships for the duration of their agreements(s) and are responsible for successful retention and growth of annual reoccurring revenue (ARR). Litera Microsystems is a successful, growing, commercial software product company. We at Litera Microsystems are strong believers in a healthy work-life balance with added benefits you don't find everywhere. We work hard, play hard and give back to the community.

NOC Technician - Night Shift

Vail Systems, Inc.
Chicago
3 days ago
+27
Vail Systems is a leading voice-enabled SaaS/Cloud company headquartered in Deerfield, IL, with a satellite office in downtown Chicago. Vail's focus is to design, develop and host voice and messaging applications based on a VoIP platform developed by a team with decades of experience in IP telephony. Vail's services range from enhanced network routing for Fortune 500 enterprise clients to softphone technology serving the consumer VoIP market. www.vailsys.com.  NOC Technician- Night Shift 

Technical Solution Analyst

iManage
Chicago
5 days ago
+26
Engage stakeholders at clients (and prospective clients) in envisioning exercises, as well as detailed requirements and solution envisioning. Facilitate group and stakeholder solution review sessions. Map client requirements to iManage products and solutions design. Implement solutions through configuration, scripting and implementation software development, when necessary. Communicate and document envisioned solutions visually and in written word form to customers and prospects. Provide billable technical project management services on large and small-scale projects. Generate comprehensive technical delivery plans. Ensure ongoing quality for solutions delivery including formalized QA methodologies, etc.

Senior Director / Head of IT

Support Engineer

Customer Support Representative

Litera Microsystems
Chicago
1 week ago
+15
As a Customer Support Representative, you will provide front-line problem solving and document triage directly to customers and prospective customers. In addition, our Customer Support Representatives provide over-the phone training and consultative guidance to customers. Your support efforts will be focused on Litera Microsystems solutions. As a key member of our team, your responsibilities will be focused on answering customer and prospective customer questions related to installation, implementation or standard product usage via the phone or email. In addition, you will assist customers and prospective customers with issues related to their unique implementation of Litera Microsystems products.

Customer Experience Associate

Envoy Global
Chicago
1 week ago
+39
We’re looking for a Customer Experience Associate to join our all-star Customer Experience team. The Customer Experience Associate knows that every Envoy Global customer is extremely valued and that all interactions with them are treated as such. Reporting into the Customer Experience Manager, you are the voice of Envoy Global, and a knowledge resource for end users.  You Will: Be building proactive relationships in order to help answer

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
1 week ago
+39
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Patient Care Specialist

Green Thumb Industries (GTI)
Chicago
1 week ago
+10
Come RISE with us! GTI is the parent company to RISE Dispensaries. Green Thumb Industries (GTI) is a Chicago-based medical cannabis company operating successfully in 5 states around the country. We are comprised of accomplished professionals, business people, world-class entrepreneurs, and philanthropists, who are driven by the dual commitment to helping medical cannabis patients and the communities we serve. GTI’s team has proven experience

IT System Administrator

Green Thumb Industries (GTI)
Chicago
1 week ago
+10
Manage, maintain and monitor the global internal & external (cloud) systems and infrastructure. Design and deploy systems for 70+ manufacturing and retail locations. Create infrastructure documentation and keep it up to date on our team wiki. Automate everyday IT help-desk and system administration tasks such as patching, support, software installation, etc. Work closely with the department head to design, build, test, and then deploy our systems. Manage your own IT projects and take full ownership. Sync your activities and share your experience with a diverse team. Provide different training to application users and managers.

Client Software Support Specialist

Smokeball
Chicago
2 weeks ago
+28
We are seeking a client-oriented problem-solver who’s excited to learn a new product and become an integral member of the Smokeball family. This Software Support Specialist will act as the first line of software support for our valued Smokeball clients by communicating with them regularly, troubleshooting their software problems, and approaching all client needs with a sense of urgency.

Customer Success Manager

Litera Microsystems
Chicago
2 weeks ago
+15
Customer Success Managers (CSMs) are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. A CSM oversees the relationship with Litera Microsystems' customers for the duration of their contract(s). A CSM is also responsible for selling services and add-on licenses to grow existing customer relationships.  Customer Success Managers are considered by our customers as their primary point-of-contact and trusted advisor to facilitate success with our software solutions to positively impact the value we bring to their business. CSMs advocate the needs of the customer to all Litera Microsystems' teams. As part of the Customer Success team, this position is highly visible which affords talented people many opportunities to grow and advance.

Network Engineer

Vail Systems, Inc.
Chicago
2 weeks ago
+27
As a Network Engineer at Vail, you'll work on a team in designing, implementing, capacity planning, incident response, and trouble-shooting. You will work in a highly technical environment alongside software developers, systems engineers, and other network engineers to design and deliver solutions to complex technical problems.

Solutions Consultant

Narrative Science
Chicago
2 weeks ago
+20
Narrative Science is seeking a solutions consultant to join our team in Chicago. The Solutions Consultant will be responsible for building automated reporting and content solutions for our clients using Quill™, our natural-language generation (NLG) platform. In addition, the Solutions Consultant will act as the primary point of contact on Quill™-based project work, helping customers understand our solutions, forming strong relationships with

IT Operations Manager

Green Thumb Industries (GTI)
Chicago
3 weeks ago
+10
The IT Manager oversees the majority of our back-end IT functions on a day-to-day basis. They collaborate with other IT & Departmental leaders to keep GTI moving quickly & communicating effectively. This is a true greenfield project and will include building a great deal of tools and programs from scratch. Essentially: you get to build cool stuff with cool people. This position serves as our The IT Operations Manager will also manage a small team of System Administrators & IT Specialists. 

Experienced Technology Consultant

Inspirant Group
Chicago
3 weeks ago
+24
Performing Discovery to better understand what a client is trying to accomplish and how technology may (or may not) facilitate their goals. Developing Implementation Roadmaps and Plans to define iterative, incremental functionality rollouts. Gathering Business and System Requirements by interacting closely with client business and IT stakeholders. Defining Solution Architectures including buy/build decisions and integration approaches. Specifying an implementation approach including methodology, environment management and configuration management approaches . Managing implementation teams comprised of analysts, architects and developers. Supporting testing efforts included test and data management strategies, test plans and execution/automation approaches for functional and non-functional testing. Go-Live Planning including coordination with change management, training and technical deployment teams.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,489
Min: $30K
Max: $55K
Operations Associate $52,825
Min: $32K
Max: $85K
Office Manager $53,000
Min: $20K
Max: $102K
Technical Support $53,964
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,735
Min: $35K
Max: $124K
Customer Support Manager $72,457
Min: $37K
Max: $130K
Operations Manager $83,136
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $118,370
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+16
Enterprise Web, Fintech
+16
Healthtech, Software

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