Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

17

Manager, Customer Success

Litera Microsystems
Chicago
14 hours ago
+15
The Manager of Customer Success is responsible for leading a team of people who are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. The Manager and team oversee customer relationships for the duration of their agreements(s) and are responsible for successful retention and growth of annual reoccurring revenue (ARR). Litera Microsystems is a successful, growing, commercial software product company. We at Litera Microsystems are strong believers in a healthy work-life balance with added benefits you don't find everywhere. We work hard, play hard and give back to the community.

Client Relationship Manager - Enterprise Specialis…

Envoy Global
Chicago
2 days ago
+27
The Customer Relationship Manager, Enterprise Specialist, is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The ultimate objective

Executive Digital Producer

closerlook, inc.
Chicago
5 days ago
+31
closerlook's Executive Digital Producer is a proven leader capable of direct client counsel and orchestrating the agency’s resources to deliver outstanding work that surpasses customer expectations. The Executive Producer will have responsibility across an agency book of business and is expected to work closely with their internal counterparts (Account, Creative, Strategy, Technology) and external clients to create the space for great ideas, work and results. The role also is responsible for monitoring and achieving strong results within the agency. This includes financial outcomes, shape process, prioritization of work and maintaining business information systems that allow for informed decision making. We are looking for a person that can model the position and let others experience the difference a talented Executive Producer can make.

Technical Solution Analyst

iManage
Chicago
5 days ago
+16
Engage stakeholders at clients (and prospective clients) in envisioning exercises, as well as detailed requirements and solution envisioning. Facilitate group and stakeholder solution review sessions. Map client requirements to iManage products and solutions design. Implement solutions through configuration, scripting and implementation software development, when necessary. Communicate and document envisioned solutions visually and in written word form to customers and prospects. Provide billable technical project management services on large and small-scale projects. Generate comprehensive technical delivery plans. Ensure ongoing quality for solutions delivery including formalized QA methodologies, etc.

Support Engineer

Senior Netsuite Application Analyst

The Marketing Store
Chicago
6 days ago
+23
The Senior Application Analyst plays a key role in the day to day maintenance and support as well as the ongoing development of the NetSuite Application primarily focused on the financial and accounting processes. Partnering with finance and business users the Analyst is responsible for gathering business requirements, working with development partners to define solution options, estimating project costs and managing full delivery lifecycle of projects.

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
1 week ago
+27
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Client Service Executive

Bounteous
Chicago
1 week ago
+18
We are seeking a Client Service Executive who embodies our culture and builds relationships with our clients that encourage reliance on our products and services, greater client satisfaction, expanded accounts and opportunities, and improved client retention. 

Operations Analyst

One North Interactive
Chicago
1 week ago
+22
The Operations Analyst is responsible for coordinating and/or executing plans to ensure that technical solutions and operations processes meet the needs of the business, employees and customers in a fast-paced, dynamic environment. This role provides the opportunity to make a large impact on the company and offers hands-on experience working with digital technology solutions, cloud solutions and development operations.

Resource Manager

ThoughtWorks
Chicago
1 week ago
About ThoughtWorksWe are a global software consultancy and a community of passionate, purpose-led individuals. We think disruptively to deliver technology to address our clients' toughest challenges, all while seeking to revolutionize the IT industry and create positive social change. We’re more than just a consultancy — we’re a social community composed of individuals who bring curiosity and passion for technology; the kind that makes learning

Client Software Support Specialist

Smokeball
Chicago
1 week ago
+28
We are seeking a client-oriented problem-solver who’s excited to learn a new product and become an integral member of the Smokeball family. This Software Support Specialist will act as the first line of software support for our valued Smokeball clients by communicating with them regularly, troubleshooting their software problems, and approaching all client needs with a sense of urgency.

Onboarding Specialist

Smokeball
Chicago
1 week ago
+28
Engaging regularly with clients to enhance the value of utilizing Smokeball software. Assessing client training needs and adjusting the pace and environment.  Delivering and facilitating client training sessions. Developing, maintaining, and improving training programs, materials, and quick reference guides.   Improving software usage through proactive communication. Handling day to day client issues including investigating client problems, determining the source, and recommending possible solutions. Collaborating and working with Account Managers to ensure clients are tracking toward ongoing success.  

Customer Success Manager

Litera Microsystems
Chicago
1 week ago
+15
Customer Success Managers (CSMs) are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. A CSM oversees the relationship with Litera Microsystems' customers for the duration of their contract(s). A CSM is also responsible for selling services and add-on licenses to grow existing customer relationships.  Customer Success Managers are considered by our customers as their primary point-of-contact and trusted advisor to facilitate success with our software solutions to positively impact the value we bring to their business. CSMs advocate the needs of the customer to all Litera Microsystems' teams. As part of the Customer Success team, this position is highly visible which affords talented people many opportunities to grow and advance.

Executive Assistant

The Marketing Store
Chicago
2 weeks ago
+23
We are looking for an Executive Assistant to support our global executive team. This role requires a high level of confidentiality while handling day-to-day administrative duties and playing a key role in working on global projects and initiatives.  This is a great opportunity for a pro-active, dedicated high contributor to make an immediate impact.

VP of Customer Success

Mabbly
Chicago
2 weeks ago
ProHabits is a River North based HR tech startup that believes in helping people discover their best-self at work. We do this by designing and delivering micro-actions to high performing teams. Workplaces are crazy busy. Organizations understand talent development is key. Workshops, speakers, LMSs, & L&D initiatives introduce knowledge, however what happens the day after? We translate organizational culture, values, desired behaviors, and best

Manager, Global Logistics Planning

The Marketing Store
Chicago
2 weeks ago
+23
Overview The Marketing Store, a HAVI company, is a privately held global Agency that innovates, optimizes and drives marketing promotions and supply chains of many of the best-known brands in the world. When you work at The Marketing Store, you have a chance to make your mark – to be a part of work that drives value, brings a smile and keeps everyday life moving forward. Which means it’s not the size of our global footprint, but rather your

Group Account Director

closerlook, inc.
Chicago
3 weeks ago
+31
closerlook's Group Account Director (GAD) is a dynamic, senior account partner for clients, providing regular strategic counsel to help pharmaceutical marketers navigate the rapidly changing healthcare landscape and drive brand growth. The GAD is responsible not only for growing business organically within existing accounts but also leading pitch teams and driving new pursuit wins.

Account Director

closerlook, inc.
Chicago
3 weeks ago
+31
Develop a deep understanding of the client's market, trends, influencers, competitors, key players, budget and performance metrics. Offer proactive multichannel and digital marketing guidance, grounded in a deep understanding of brand strategic imperatives, clinical data, industry best practices and emerging trends. Lead the agency team in developing multichannel marketing strategies and campaigns, including but not limited to the annual brand planning process, that drive engagement and growth for client’s brands. Demonstrate strong storytelling and presentation skills, able to effectively author a deck and persuasively deliver the agency’s work to clients. Collaborate with cross-functional agency team members by providing objective direction and feedback that inspires innovative, creative ideas and tactics that have measurable impact. A natural problem solver, they identify and diffuse conflict situations, establishing consensus to drive the team toward solutions. Effectively manages the dynamics of working with client’s agency, vendor and media channel partners to the benefit of the brand. Provides regular coaching and management of Account Supervisor on assigned brands. Develops and maintains revenue projections, identifies growth opportunities on assigned businesses to create additional value for the client and agency. Contribute to the exploration and pursuit of business development efforts, from initial RFP response to client presentation.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $54,908
Min: $36K
Max: $90K
Operations Associate $56,500
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,990
Min: $41K
Max: $150K
Business Intelligence Analyst $86,056
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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