Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

73

Technical Implementation Analyst

BlazePortfolio
Chicago
7 hours ago
+11
BlazePortfolio is seeking an exceptional Technical Implementation Analyst that has what it takes to ensure the success of our clients.  At BlazePortfolio we deliver streamlined SaaS technology solutions to investment professionals. The analyst will become a product expert and will lead implementations of our trade management platform. This is a unique opportunity for a self-starter who is looking to be one of the early hires of a rapidly growing

Bento Customer Success/Support

Bento for Business
Chicago
9 hours ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Returns Specialist

Cisco Meraki
Chicago
10 hours ago
+20
Cisco Meraki is seeking an enthusiastic Returns Specialist to join our Operations team and multi-functional projects in our San Francisco office. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission

Manager, Customer Education and Onboarding

Numerator
Chicago
13 hours ago
+10
The Customer Education and Onboarding Manager is a critical position within the Customer Success Department. This individual owns the first 90 days of a client relationship to ensure customer expectations are met and critical success milestones have been achieved. The Customer Education and Onboarding Manager collaborates with the Account Team to proactively train users of our platform on identified use cases to drive customer adoption and impact stories.

Director, Customer Onboarding

Junior Salesforce Administrator

OmniPanel Consultant (Panel of Record)

Client Director - CPG Clients

Client Director

Data Entry Associate (Bilingual Spanish)

Load 3 more jobs7 jobs at Numerator

Global Training & Change Management Manager

Morningstar
Chicago
16 hours ago
+16
This position will provide you with the opportunity to facilitate training and change management activities of both ongoing business processes and system usage as well contribute to change management programs for future projects. You will develop training programs for finance and accounting team members.  You will act as a liaison between Corporate Systems resources and the business to communicate system enhancements and will work with the appropriate stakeholders to communicate the changes and provide training. As part of the GFTP team, this position will also be required to manage small to moderate sized projects as the need arises. As a PM, you will work closely with the stakeholders to understand requirements, define a project plan and monitor progress against project milestones. While this position is located in our Chicago office, you will have global exposure and be required to communicate effectively and frequently with team members in other regions. This position reports to the Director of Global Finance Transformation. Some travel may be required.

Director of Global Customer Success

Customer Success Manager

IT Risk and Compliance Analyst

Director, Infrastructure - North America

Operations Manager - Licensed Data Products

Relationship Manager

Associate Customer Success Manager

Director of Automated Portfolio Solutions

Load 5 more jobs9 jobs at Morningstar

Administrative Assistant

All Campus
Chicago
19 hours ago
+23
The Administrative Assistant will be responsible for the planning, organization, and controlling the clerical aspect of the organization, reporting into the HR Manager. Qualified candidates must be able to multitask, be extremely organized, have great communication skills (verbal and written), and be computer and internet savvy. Duties performed range from a low to high degree of complexity and require flexibility and willingness to perform at these multiple task levels. This position interacts with all levels of staff as well as external clients and vendors, promoting a positive and welcoming atmosphere. This is a part-time; hourly position (7:45 a.m. to 1:30 p.m. with a 30 minute lunch break).

Vice President, Trading Operations

TopstepTrader
Chicago
19 hours ago
+35
The role is a great fit for a proven leader who is looking for the opportunity to develop and execute on a strategic plan to grow and continuously improve the funded trader side of our business. The VP of Trading Operations will work closely with our Risk Management Team to learn the current operations, and then recommend process and technology improvements to drive profits. Continually work to provide our funded traders an excellent experience, keeping up to date with modern tools and best practices. Oversee department P&L and work to increase the upside and reduce risk. Identify and manage new business and partnership opportunities that enhance our funded traders’ experience. Work cross-departmentally to ensure our funded trader business can scale in parallel with all other departments. Lead and manage team members according to our company values. This includes monthly one-on-one meetings, professional development goals, and overall quality performance toward achieving business goals, as well as planning for and assisting in future hiring needs. Users are the center of our work and as this is a new role, it will be yours to craft an approach that ensures the best possible experience, so that traders are our best source for referrals.

Strategic Digital Account Manager

TransUnion
Chicago
21 hours ago
+14
·       Serves as an integral link between the Market & Business Development, Sales Engineering, and Delivery Operations teams facilitating internal coordination, if effort to retain revenue by acting as the strategic advisor on solutions across all TU DMS products. ·       Help scale DMS business with process & revenue driven mindset by making recommendations to leadership on improving performance or features of products and producing growth and adoption by clients. ·       Grow and nurture clients into long-term relationships with a solution-oriented and analytical approach. ·       Devising and implementing digital marketing & test strategies, compiling measurement & analyzing data support clients’ business needs.

Lead Ab Initio Application Support Engineer

Internal Audit Analyst

IT Technical Risk Assessor

IT Sr. Project Manager

Bilingual PeopleSoft Advisor

IT Business Operations, Analyst- Batch

Executive Administrative Assistant - EVP, Global Strategy and Corporate Development

Manager, Corporate Investigations

Decisioning Operations Director

IT Governance, Risk and Compliance (GRC) Lead

IT Operations Manager- Batch

Load 8 more jobs12 jobs at TransUnion

Product Support Analyst

Vodori
Chicago
21 hours ago
Vodori provides solutions that simplify how life science companies create, approve, and distribute promotional content for their global marketing operations. Based on years of experience helping our healthcare clients streamline their marketing efforts, we developed our product, Pepper Flow, to simplify the promotional review process so that companies can focus on being more efficient than ever before.   As our global client base continues to

Customer Operations Administrative Advocate

OppLoans
Chicago
1 day ago
+27
As a Customer Operations Administrative Advocate, daily activities will include managing inbound email communications through Salesforce and processing payments and refunds for customers. You will be one of the first users of the Service Cloud platform at the company, utilizing Email to Case functionality by responding to new and existing customers and assisting with questions regarding their account status or initiating common requests (i.e. skip a payment, ACH revocation, reschedule paydates). While distributing and facilitating workload amongst Customer Advocates throughout your day, you will also work closely with the Supervisors to ensure escalated email communications are appropriately handled. Working closely with the Finance department, you will also be responsible for ensuring all payments received by customers are properly notated in the system and accounted for. Similarly, you will also process refunds for customers and maintain records working with the Supervisors.

IT Support Specialist

Braintree
Chicago
1 day ago
+14
You’ll be working with a team to help your coworkers use office technology. It’s a customer service and engineering position at the same time. Everything from setting up new users to configuring network attached storage - you don’t have to be able to do everything on your first day! When someone on the team tackles a complicated new project, we don’t consider it complete until it has been documented & the project leads another one of us on how to handle it.

Technical Support Representative

Global Application Support

Workforce Management Systems Specialist

Cisco Meraki
Chicago
1 day ago
+20
40% Communication, training, documentation: Communicating meaningful data to key stakeholders across many teams and providing recommendations impacting day-to-day operations and long-term strategy. Enable Meraki management to effectively utilize Workforce Management tools by holding training sessions and crafting “how-to” documentation. Present and back up recommendations to Senior Management based on real world data 40% Workforce Management Administration: Oversee the deployment of Workforce Management (we'll be using Monet) for Meraki’s Global Support team. Proactively maintain data integrity and quality through recommendations to our Support Development team. 20% Professional development: Obtain certifications and learn new technologies. Attend industry meetups, webinars, and conferences. Educate yourself on best practices in workforce management and analytics.

Consultant, Continuous Improvement

Strata Decision Technology
Chicago
1 day ago
+51
As a Continuous Improvement (CI) Consultant, you will be responsible for working on a team with other Strata team members to implement, to adopt and to optimize our Continuous Improvement and Productivity Reporting software, driving best practices in Cost and Quality Improvement for our clients. 

Field Service Technician (Midway)

SDI Presence
South Suburbs
1 day ago
+43
Company SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 20-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes

Executive Client Coordinator

Guaranteed Rate
Chicago
1 day ago
+10
We are currently seeking a hard-working, dedicated Executive Client Coordinator to join our innovative and passionate team supporting 2 VP’s. This would be a great role for a former underwriter who is looking for more client interaction and involvement.  This is also a great opportunity for an experienced Loan Officer with strong product knowledge.

Events Coordinator

General Office Assiatnt

Administrative Assistant

Account Manager/Insurance

Loan Coordinator

Corporate Receptionist

National Trainer Underwriting

Client Service Representative

Customer Success Ambassador

Loan Servicing Assistant Manager

Account Manager

Account Specialist

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Application Manager

The Marketing Store
Chicago
1 day ago
+23
The TMS Application Manager enables the transformation and improvement of enterprise applications with respect to people, process and technology. He/She plays a key role in the ongoing development and optimization of the application, acts as a subject matter expert for Agency processes whilst also acting as a top-level contributor/specialist in resolving problems. Partnering with Agency leadership and business users the Application Manager is responsible for gathering business requirements, defining solution options, estimating project costs and managing the full delivery lifecycle of projects.

Director of Operations

NowPow
Chicago
1 day ago
+19
Position Title: Director of Operations Reports to: Community Resource Department Lead Supervises: Community Resource Team Leads & Indirect Staff (Quality Analyst, Matching Strategist, Data Scientists, Data Coordinator) Collaborates with: Community Resources, Implementation, Sales, and Customer Success departments, and on occasion New Product Development and Technology, and various NowPow administrative staff   Position Description: The

Operations Associate

Aclaimant
Chicago
1 day ago
+11
Aclaimant is looking for an Operations Associate to join our dynamic and growing team.  The Operations Associate will primarily be responsible for manipulating, standardizing, and consolidating datasets for client analytics; must be comfortable identifying problems and finding solutions. Other responsibilities will include working with Account Management during client on-boarding and various projects as they arise. Candidate must be organized

Support Product Specialist

Cisco Meraki
Chicago
2 days ago
+20
Meraki is looking for qualified network engineers to join its Product Specialist team within Support. As a Support Product Specialist, you will be an authority in the function of Meraki’s hardware and software products, using your expertise to help identify, present, and prioritize product issues that are discovered by Meraki’s Support team. You will work directly with Product Management and Engineering to ensure that product trends, product serviceability, and the customer experience are represented in the product development lifecycle. An average work week might consist of investigating bug reports, monitoring and prioritizing the backlog of bug reports, writing user documentation, and meeting with Meraki’s PM / Engineering teams to discuss issues associated with the Meraki product line.

Overnight Infrastructure Engineer (Remote)

Entara
Chicago
2 days ago
+14
Wanted: A Midnight Manipulator of Cosmic Conundrums  (Also known as a Remote Overnight Infrastructure Engineer) WHAT YOU’LL BE DOING (Otherwise known as the fine print, the list of job tasks and responsibilities.) Overnight Infrastructure Engineers are primarily responsible for taking the lead on providing support to Entara’s clients calling in with IT infrastructure support issues, as well as addressing issues generated by our monitoring

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,489
Min: $30K
Max: $55K
Operations Associate $52,825
Min: $32K
Max: $85K
Office Manager $53,000
Min: $20K
Max: $102K
Technical Support $53,964
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,735
Min: $35K
Max: $124K
Customer Support Manager $72,457
Min: $37K
Max: $130K
Operations Manager $83,136
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $118,370
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+16
Enterprise Web, Fintech
+16
Healthtech, Software

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