Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

22

VP - Service Network Operations

Cooler Screens
Chicago
2 days ago
+10
Cooler Screens is backed and led by some of the most prominent Chicago & Silicon Valley leaders, advisers, and investors and has developed a digital solution to transform a multi-billion dollar industry and positively affect the buying experiences of consumers in the US and beyond.  If you’re looking to get on the ground floor of the next digital revolution and Chicago tech success story – this opportunity may be for you.  The VP of Service

Associate Customer Success Manager

Morningstar
Chicago
2 days ago
+16
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

IT Disaster Recovery Analyst

Relationship Manager Team Lead

Customer Success Manager

Global Training & Change Management Manager

Desktop Support Analyst

IT Risk and Compliance Analyst

IT Service Desk Analyst

Load 4 more jobs8 jobs at Morningstar

Manager, Client Services

Target Data
Chicago
2 days ago
+14
Target Data is currently looking for a Manager, Client Services.  This is a fantastic role, which may lead to more responsibilities in client services.   Specifically, in this role you will be managing the clients, campaigns and vendors/partners for Target Data, reporting to the Director of Client Services on client deliverables.  Responsibilities  You will be the primary point of contact for the customer and manage day-to day client campaigns,

Director of Corporate Impact

G2 Crowd
Chicago
3 days ago
+11
The Director of Foundation & Corporate Impact will drive G2 Crowd’s charitable strategy and culture through supporting G2 Crowd’s corporate and foundation programs. G2 Crowd has already established a grass roots philanthropic culture that has driven more than $100k in impact and 1,000’s of hours of donated time. This has been driven through the G2 Gives review fundraising campaigns and employee volunteer work. We are looking for someone who will build upon this foundation and drive our philanthropic interests by recommending, creating and implementing strategies. These strategies will be including, but not limited to nonprofit board service, volunteerism, financial donations, in-kind donations, associate relief, payroll deduction and national nonprofit partnerships. Responsibilities also include working to support the CEO and Executive Team community, to achieve maximum civic and industry benefit to G2 Crowd.

IT Help Desk Specialist I

Enterprise Customer Success Manager

Implementation Consultant

Yello
Chicago
3 days ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Solutions Consultant

LogicGate
Chicago
4 days ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Manager of Customer Support

BenchPrep
Chicago
3 days ago
+21
BenchPrep is seeking a talented Manager of Customer Support to join our growing team! As the Manager of Customer Support, you're passionate about providing a phenomenal support experience to our enterprise clients. This includes leading, supervising and mentoring our Customer Support Specialists that are working with customers and product related issues – whether it's answering questions, troubleshooting issues or escalating customer alerts. Additionally, you'll manage (and improve) the tools, processes and documentation needed to best support our clients and enable the Customer Support Specialists.

VP of Global Customer Success

Signal
Chicago
5 days ago
+21
VP of Global Customer Success Signal is a software as a service company in the marketing technology space. We play an important role in the emerging identity resolution category. The Company’s growth and market opportunity makes this an ideal time to join as VP of Customer Success. We are seeking a strong, technically adept account team leader to help nurture and grow Signal’s client base. In this role, you’ll be overseeing our existing client

COLLECTIONS SPECIALIST

Centro
Chicago
6 days ago
+28
The Collections Specialist will be reporting to the Collections & Credit Risk Manager. The Collections Specialist will support the department in the processing of the company’s outstanding account receivables while managing an acceptable DSO. This position will provide backup assistance for the collections team when needed, researching payment issues, monthly account reconciliations, reporting, projects, and collections. The Collections Specialist will work closely with internal and external customers on finance projects and will provide additional backup if needed. This role requires strong attention to detail, an understanding of accounting principles including revenue recognition, accounts receivable and cash application, problem-solving and negotiation, and an ability to work under tight deadlines and manage multiple tasks. Able to demonstrate flexibility, tactfulness and handle a high volume of work.

Client Success Specialist

Rewards Network
Chicago
1 week ago
+12
The Client Services Specialist is responsible for reviewing client accounts and responding to questions and resolving issues. The individual in this role will ensure that client needs are addressed quickly with responses delivered in a timely manner. He/she will communicate with various departments to find resolutions to more challenging questions or issues that may arise. This individual will also assist the Sales team with any questions they may have relating to merchant accounts, policies and documents.

Sr. Technical Business Analyst

Rewards Network
Chicago
1 week ago
+12
Rewards Network is seeking a Senior Technical Business Analyst to be the liaison and subject matter expert between the Business and Technology groups that will be building a new Rewards Platform and the supporting applications from the ground up. This will be a large and highly visible multi- year project built in the latest technologies.

IT Support - Helpdesk (Part Time)

Target Data
Chicago
1 week ago
+14
Target Data is looking for a part-time IT Support/Helpdesk Engineer to begin part-time, as soon as possible. The person will assist other members of the IT department with the day to day responsibilities of maintaining the organization’s IT assets. The IT Support Engineer will have the opportunity to experience a production IT environment and learn about the tools and processes. The IT Support Engineer will have the ability to demonstrate a

Associate Research Advisor (Customer Success)

dscout
Chicago
1 week ago
+18
As a combination of customer support and research consulting, you will have a chance to make a real difference for dscout’s customers and get your career started in the world of consumer research. You are an incredible communicator and you are a genuine, creative problem-solver. You are the client’s partner in mastering a new digital tool to execute powerful market research. Internally, you are our client’s champion in driving larger improvements to the platform and user experience. If this sounds like you, apply today!

CUSTOMER SUCCESS MANAGER

Centro
Chicago
1 week ago
+28
As a Customer Success Manager, you’ll own the partner relationship from the time of onboarding forward. You will partner with your clients to identify and meet their business objectives, and ensure success as they adopt a new platform. From training them on campaign set up and optimization, to defining packages and pricing, you’ll own the day-to-day and become an integral part of your clients’ digital strategy. The successful candidate will be steeped in the world of digital advertising technology, and will help to grow revenue by providing raving fan support to our advertiser partners. Applicants for this job role should be highly comfortable and knowledgeable about the internet in general, have a background in sales or client services, and be highly confident in their ability to quickly learn about advanced software and technology.

Technical Project Manager (LATAM)

Bringg
Chicago
1 week ago
+10
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Tech Support Engineer USA/LATAM

Bringg
Chicago
1 week ago
+10
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Director of Account Management

Bringg
Chicago
1 week ago
+10
Responsible for key customer success metrics, including customer churn, account growth, and renewals. Development of strategic adoption plans for each customer. Partner closely with Customer Success, and across Bringg, to ensure client needs are being met through exceptional service and high value-added products.. Develop long-term vision and strategy for the team, while leading and providing mentorship.

Data Cloud Architect

Infutor Data Solutions
Chicago
2 weeks ago
+27
As the Cloud Data Architect, you will be responsible to design, deploy, manage and maintain data architecture within an AWS environment. You will provide technical leadership to the team and be responsible for maintaining technical specifications. As a Cloud Data Architect, you will have a heavy focus on designing the solutions and driving calibration between teams to deliver data products . To be successful in this role you will need a solid understanding of data management concepts and how cloud technology can solve big data issues.

Technical Implementation Analyst

BlazePortfolio
Chicago
2 weeks ago
+11
BlazePortfolio is seeking an exceptional Technical Implementation Analyst that has what it takes to ensure the success of our clients.  At BlazePortfolio we deliver streamlined SaaS technology solutions to investment professionals. The analyst will become a product expert and will lead implementations of our trade management platform. This is a unique opportunity for a self-starter who is looking to be one of the early hires of a rapidly growing

Client Success Representative

Infutor Data Solutions
Chicago
2 weeks ago
+27
The Client Success Representative is the a critical member of the Customer Success Team, providing support to one or more Infutor Account Manager, and an assigned portfolio of clients. This position reports to the VP of Customer Success, and may require quarterly travel to meetings/training which take place in the Chicagoland area.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $55,119
Min: $36K
Max: $90K
Operations Associate $56,000
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $84,088
Min: $41K
Max: $150K
Business Intelligence Analyst $87,000
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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