Chicago Tech Jobs and Startup Jobs

33

Customer Support Specialist

CityBase
Chicago
19 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks.

Customer Support Associate - Evening / Weekend Shi…

CityBase
Chicago
19 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. This person must be comforable working evening hours and weekend shifts. This role hours will be as follows: Wednesday - Friday 3pm - 10pm; Saturday & Sunday 11am - 6pm. 

UX - Content Strategist

Productive Edge
Chicago
23 hours ago
+20
Run a two-hour workshop with a product team, helping them find the human language around the feature they’re building. Brainstorm with a UX Design teammate(s) on how to walk a customer through a sign-in process, or how to make error messages more human. Work with a design team to co-write a content workbook, including conversation structure, ideal phrases, human language, and navigation ideas. Lead a co-writing session with design, legal, marketing and product. Answer email. (We’re all trying to spend less time on this, but let’s be real.). Lead a journey-mapping session to outline the customer experience for our client’s digital or physical experiences. Co-write a user-testing script for a redesigned experience. Create content prototypes that will be used to validate hypotheses in testing. Facilitate a group conversation to help a team clarify what they are working on, or how they are working. Help, support, and coach client team members.

IT Support Technician

Cloud5 Communications
Chicago
1 day ago
Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Salesforce Application Support Coordinator

Numerator
Chicago
1 day ago
+10
The Customer Success Operations Administrator role is a newly created position with an expanding team at Numerator. This role will be shaped based on the needs of the business and it is important that the administrator is agile and can comfortably move between tasks that will range from tactical to strategic, as this individual will own their portion of Gainsight throughout all phases.

OmniPanel Consultant (Panel of Record)

Office Coordinator

Data Entry Associate (Bilingual Spanish)

Client Director - CPG Clients

Load 1 more jobs5 jobs at Numerator

Senior Client Success Manager

Ensono
Chicago
1 day ago
+35
The Client Experience and Success team is responsible for developing client relationships that promote retention and loyalty while ensuring that our clients derive maximum value from Ensono’s solutions and services. As a team, we are on a mission to transform each client’s experience, while becoming an industry-leading Managed Services Provider. We are looking for passionate client advocates who are willing to drive change and help their customers achieve great things. The Client Success Manager is the primary point-of-contact responsible for identifying each unique customers’ business outcomes and aligning Ensono products, services and support to help them achieve their goals. Our Client Success Managers are growing their careers while building experience across multiple accounts, dealing with a range of issues and learning a variety of industries.

Senior Mainframe Solution Architect

Manager Information Technology, Info Sys

Director, Global Change Management

Global Facilities Manager

Client Support Engineer Level 2

Client Manager

Senior Network Engineer-Implementation

Production Control Analyst

Senior Network Engineer

Expert Storage Engineer

Associate Production Control Analyst- Night Shift

Load 8 more jobs12 jobs at Ensono

Office Manager/Administrative Assistant

DAIS Technology
Chicago
1 day ago
+19
Founded by a group of industry visionaries and startup disruptors, DAIS is reimagining insurance by empowering agencies and carriers with a cutting edge software platform designed to handle the complex challenges of the industry. DAIS is currently in stealth mode, but we’re looking for people who are curious, driven, and hungry for a challenge. DAIS will give you the room to take complete ownership of your work within an exciting startup culture

RFP Writer

Origami Risk
Chicago
2 days ago
+38
Who we are Origami Risk is a wildly successful Enterprise Software as a Service growing at an exceptional rate.  Origami has been consistently ranked the #1 Risk Management Information System (RMIS) in the industry’s most comprehensive studies for the past 5 years. Founded by industry veterans committed to bringing new ideas and advanced features to the RMIS market, Origami Risk’s innovative software is designed with the latest technology and a

Operations Specialist

Cisco Meraki
Chicago
2 days ago
+17
As our new Operation Specialist II, you will support the shipping needs of customers, sales, and operations teams, and to facilitate the flow of shipments to customers. You have a high attention to detail, and enjoy making sure everything is in perfect order. You have excellent problem-solving abilities, and an enthusiastic attitude that makes you happy to come into work every single day. Finally, you love a challenge and you are ready to take on new obstacles and help build our extraordinary operations team.

SD-WAN Technician

Cloud5 Communications
Chicago
2 days ago
Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Manager, Account Management

Cars.com
Chicago
3 days ago
+27
This position works closely with the Director of Account Management and other managers to execute the team’s goals. The overall approach is to define and implement consistent processes which will exceed internal and external customer expectations. The Manager of Account Management will build relationships with the sales team to ensure success in a high growth online media business. This position is responsible for coaching a team of Account Managers who assist in achieving growth goals. In addition, they will work with their team increase dealer service and retention for the suite of products we sell to franchise and independent dealers. They will need to analyze data, evaluate workflow processes, and work with various operational tool sets. The position is responsible for implementing process and technology improvements to the infrastructure that address operational challenges, while ensuring success in a high growth online media business.

Customer Support Specialist

Manager, Sales Operations & Compensation

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
5 days ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

Data Center Manager

SDI Presence
Chicago
6 days ago
+43
The Data Center Manager will be responsible for the management, operation, maintenance and support of Windows and Linux servers, storage devices, backups and nightly scheduled jobs.  This manager will supervise a team of Systems Engineers and outside resources that will respond to server, storage and network alarms and outages document network the infrastructure, update and close trouble tickets and document root cause of server, storage and network issues.  The Data Center Manager will report to the Project Executive and will work closely with other members of the technology departments to support all technology at our client’s sites and implement new technologies.

Experience Director

Strata Decision Technology
Chicago
6 days ago
+51
An Experience Director will lead customers on their journey to continuously increase the value they receive from Strata Decision’s products and services.  The Experience Director will develop relationships with the executive teams across several health systems and own the delivery of Strata’s world class customer experience.  

Security Systems Engineer (O'Hare)

SDI Presence
Chicago
1 week ago
+43
Company SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 20-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes

Desktop Support Manager

SDI Presence
Chicago
1 week ago
+43
The Desktop Support Manager is responsible for supporting end user interfacing to the IT environment. As such, he/she leads and manages a team of specialists in delivering outstanding technical and non-technical support in a manner that is both timely and satisfying to the End User. This includes the identification, standardization, and management of procedures related to the resolution of end user equipment requests and supporting associated Help Desk functions. The Desktop Support Manager also employs excellent organizational and time management skills to meet multiple and simultaneous project demands.

Information Security Manager

SDI Presence
Chicago
1 week ago
+43
The Information Security Manager is responsible for safeguarding the confidentiality and availability of an organization’s assets, including its information, services, and people. Because the role of Information Security Manger encompasses a wider scope than IT services, he/she will work with stakeholders at all levels and across multiple business entities. Through investigating and reporting, the Information Security Manager will evaluate security technology products, services, and technical trends and their potential benefits to the overall hardening of the IT environment. In addition, the Information Security Manager proactively communicates and collaborates with external and internal customers to analyze security needs and functional requirements.

Network Manager

SDI Presence
Chicago
1 week ago
+43
The Network Manager manages the network infrastructure, security, and topology design.  He/she builds and leads a team focused on maintaining, supporting, and improving a large-scale IT environment while delivering high availability and uptime.  The scope includes multiple sites and separate departments in a metropolitan area network (MAN) and various connections to external vendors, partners, and other organizations.

Network Support Engineer, English/Portuguese Bilin…

Cisco Meraki
Chicago
1 week ago
+17
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our

Vice President, SaaS Operations

Sphera
Chicago
1 week ago
+22
Responsible for the successful operation of our Cloud platform, SpheraCloud, and the cross-coordination between Engineering, DevOps, IT infrastructure, and QA automation. Focus on improvement and predictability of client outcomes, processes, organizational growth, and efficiency across all functional teams. The VP of SaaS Operations reports to the CTO

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