Chicago Tech Jobs and Startup Jobs

28

Online Support Agent (Nights and Weekends)

Vivid Seats
Chicago
3 minutes ago
+16
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

System Administrator

Order Fulfillment Associate (Nights and Weekends)

Senior Manager, Training

Grubhub
Chicago
58 minutes ago
+23
The Senior Manager, Training will be responsible for the design, delivery, and management of the Training function for Grubhub Care. The role will be responsible for all aspects of training development, delivery, evaluation, and management. This is a unique opportunity that will allow the individual to develop and elevate the Training function and capabilities for Grubhub Care collaborating cross-functionally with different parts of the business to help provide a world-class customer experience to our diners, driver, restaurants and corporate clients.

Contact Center Manager (SHIFT: 8:00 AM - 5:00 PM Sun/Mon Off)

Contact Center Manager

Corporate Account Advisor

Driver Specialist

Operations Specialist

Catering Concierge Associate

Manager, Production Infrastructure

Corporate Account Manager

Command Center Analyst SHIFT: 9:30 PM - 8:00 AM CST

Account Advisor (Mandarin- Speaking Preferred!)

Senior Customer Care Trainer

Account Specialist, Enterprise Accounts

Account Advisor, Enterprise Accounts

Senior Director of Corporate IT

Account Advisor

Load 10 more jobs16 jobs at Grubhub

Senior Manager, Taxonomy, Zoro

Zoro
Chicago
21 hours ago
+30
​​​​​​​As the Senior Manager, Taxonomist, you will have a unique opportunity to lead the taxonomy effort for a rapidly growing B2B e-commerce site. The taxonomists will be focused on finalizing a new master product taxonomy, and creating the information architecture strategy to support the site hierarchies. This will all be built within a new installation of a Product Information Management (PIM) platform. The Senior Product Taxonomist will be a member of the Product Content team reporting to the Director of Product Information Management. 

Sr Netsuite Administrator, Zoro

PC Administrator, Zoro Tools

Mgr, Ecomm Merchandising, Zoro

Senior Manager, Process Improvement of Customer Service - Zoro

Director, Supplier Performance Management - Zoro

Director, Logistics Strategy and Operations - Zoro

Sr. Systems Administrator, Zoro

Load 4 more jobs8 jobs at Zoro

Incident Response Manger

McDonald's Technology
Chicago
21 hours ago
+19
In this execution focused role, you will handle daily ticketing of customer concerns, incident queues, process execution, critical metrics and metrics reporting. To be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you can rapidly address security when needed.

Incident Response Manager – Program Lead

McDonald's Technology
Chicago
21 hours ago
+19
In this strategy oriented role, you will lead road mapping, penetration testing, multiple vendor relationships and deployment, program innovation, process improvement and compliance. In order to be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you are able to rapidly address security when needed.

Senior Business Technical Analyst

McDonald's Technology
South Suburbs
21 hours ago
+19
We are looking for a Sr Business Technical Analyst who will partner with McDonald’s Restaurant Operations Managers and Country representatives to understand and document test requirements, create technology plans, and execute the plans to get restaurant systems configured and ready for testing. You are a technically focused leader who is comfortable working with developers and with business partners in a fast paced, innovative and unique environment, and is also not afraid to get hands on in code to make updates

Senior Business Technical Analyst

McDonald's Technology
Chicago
22 hours ago
+19
The ideal candidate will have extensive experience in a data warehouse environment facilitating requirements gathering sessions, documenting requirements, analyzing and evaluating possible solutions to meet requirements. Experience in managing QA processes including creating test strategy and test plan documents as well as executing tests and working with external QA vendors. The candidate must be a highly organized self-starter who thrives in a fast-paced and rapidly changing environment. 

SOC IR Analyst

McDonald's Technology
Chicago
22 hours ago
+19
Job Description   Can you balance a high attention to detail, great people skills and patience in a fast-paced IT Department?  Do you have experience in IT Security?  McDonald’s, one of the most recognized brands in the world, is seeking a skilled Incident Response analyst to join our IT Security Delivery Assurance Team and support Incident Response. Successful people in this role are able to utilize IT tools, be responsible for documenting the

U.S. NETWORK ARCHITECT – GLOBAL NETWORKING

McDonald's Technology
Chicago
22 hours ago
+19
We are currently looking for a NETWORK ARCHITECT, to be based in our new MHQ in downtown Chicago. The Global Networking team provides managed network services for McDonald’s data centers, cloud computing services and international markets (countries) across the globe through partners in an IT Outsourced and Managed Service Provider environment.  We are looking for an experienced Network Architect who will lead network architecture activities across McDonald’s network landscape.

Cloud Architect

McDonald's Technology
Chicago
22 hours ago
+19
As a member of McDonald’s Global Data & Analytics Platform - Architecture Team, this individual will perform Cloud Architecture for strategic and customer-driven initiatives. We need a collaborative and self-directed individual who, in partnership with other Domain Architects and project teams, will engage customers and stakeholders to clarify expectations, apply relevant standards and best-practices, and drive the delivery of cloud solutions. The successful candidate knows how to balance a strong results-orientation with continuous improvement providing a reliable and stable cloud solutions.

Network Service Manager, Global Networking

McDonald's Technology
Chicago
22 hours ago
+19
The Network Operations Service Manager is a key member of the team, accountable for the ITSM processes for all network services provided by Global Networking, including cloud and on-premise data centre networks, global MPLS/VPN and LAN & WLAN.  They will be responsible for managing several global network service partners to deliver operational excellence and continual service improvement, providing governance, direction and leadership to our partners’ Service Delivery and Operations Managers.  They will partner with Global Networking Service Managers in the team to ensure both new and existing services have solid operational processes in place and are performing as expected.

IT Service Delivery Manager

McDonald's Technology
Chicago
22 hours ago
+19
·Develop, enhance, and deliver relevant security services that focus on ease of customer integration and improving the overall security posture of the environment, in addition to proactively implementing improvements as necessary.  ·Manage strategic vendor partnerships with a focus on delivering outsourced security services which meet or exceed the requirements of the business, including necessary outage response plans.  ·Apply an understanding of digital commerce to identify and introduce necessary technical controls to protect consumer data, the integrity of systems, and prevent current fraud/abuse trends.  ·Work with peers within GTRM as well as other IT groups and third parties to identity upcoming business or technical needs, and then translate and develop solutions within a transparent platform roadmap.  ·Lead the adoption of services through close relationships with key business partners and stakeholders by creating and maintaining service catalogs and marketing materials. 

Sr. Manager Help Desk

McDonald's Technology
Chicago
22 hours ago
+19
The Technology Performance Team was established to address one of the Global IT key pillars – Keep Systems Up and Running.  While USIT strives for optimal technology performance of all systems, there are times when expectations are not met. This group will deliver greater technology performance through active management and continuous improvement of all elements of the US technology platform.  The department’s ultimate goal is to execute with a greater reliance on technology.

Supervisor, Strategic Change

McDonald's Technology
Chicago
22 hours ago
+19
The position is responsible for creating and implementing effective change plans for technology priorities, shifts, and organization change. The Supervisor is part of the broader Strategic Change team and ensures alignment of change strategies and messages necessary to successfully position Global Technology and its priorities within McDonald's. 

MS O365 / SharePoint SDM (SharePoint, One Drive, I…

McDonald's Technology
Chicago
22 hours ago
+19
The ideal candidate for the Service Delivery Manager role will work with key customers to identify business needs and create solutions within the SharePoint, OneDrive and Yammer platform.  The Service Delivery Manager would manage the end-to-end delivery of these solutions, integrating McDonald’s standards, external best practices, and consideration for the company culture with proven SharePoint experience with global clients.  The ideal candidate will push to improve the SharePoint platform at McDonald’s, working within the standards and policies of the global implementation.  This candidate must be versatile, providing value within a wide variety of responsibilities, and comfortable with rapidly changing priorities.

Supply Chain Senior Business Technical Analyst

McDonald's Technology
Chicago
22 hours ago
+19
This position involves coordination and/or execution of plans to ensure that technical solutions meet the needs of the business. May take a leadership role with other team members on assignments and acts as a primary point of contact with client. The ideal candidate will have extensive experience gathering and documenting requirements, facilitating meetings, and delivering results. This person must be a highly organized, self-starter who thrives in a fast-paced and rapidly changing environment and have proven measurable experience with all aspects of the Software Development Life Cycle.

Key Holder

Trunk Club
Chicago
1 day ago
+17
Assist with managing, developing, training and coaching Clubhouse Operations associates. Delegate daily core area tasks based on needs of the business (primary owner of Daily Hourly). Support Asst. Managers with Core Areas. Coordinate ordering and maintenance of stock levels for operational and branded supplies. Manage weekly Custom Fabric Out process and book maintenance. Identify and maintain continuous improvement updates in all core areas. Cross-train on all Clubhouse Operations core areas and provides support anytime required. Opening and closing responsibilities of the clubhouse. Provide remarkable service to customers and the sales team.

Assistant Manager of Facility Operations

Head of Global Real Estate and Facilities

Groupon
Chicago
2 days ago
+10
As Groupon's Head of Real Estate, you will manage our global real estate portfolio across multiple countries and continents. By partnering with real estate brokers as well as internal teams, you will lead all of the transactional aspects related to our office spaces. As leader of the Facilities team, you will also lead capital budget development for new offices or facilities and ensure that the i's are dotted and the t's are crossed when it comes to contractual obligations.

Information Security Risk Analyst

Account Manager

Senior Manager, Merchant Experience

Content Specialist

Merchant Development Representative

Head of Creative Services (Internal Agency)

Director, Global Consumer Fraud

Load 4 more jobs8 jobs at Groupon

Senior Customer Success Manager

Provi
Chicago
4 days ago
Provi is looking for a strategic Customer Success Manager who is passionate about providing exceptional support and ready to lead teams responsible for launching new markets, retaining users, and delivering extraordinary service to customers and Customers. Founded in 2016, Provi is an open digital marketplace connecting retailers (restaurants + bars), distributors, and suppliers in the alcohol industry.  We are a funded, hungry team making an

Analyst II Operations

Peapod Digital Labs
Chicago
5 days ago
+23
Architect the IT framework in partnership with Infrastructure, Business Systems and Analytics to develop and implement tools for Operations Leadership in order to gain valuable insights (in near real or real time) using current Data Warehouses, WMS Systems, Business Systems, Smart Mile and Customer Care in order to provide visibility to key performance issues related to Service and OpEx.

Customer Care Representative

Manager, Network Expansion

Manager, Network Optimization

Digital Trade & Planning Lead

Analyst, Supply Chain Operations

Digital Promo & Pricing Lead

Customer Loyalty & Retention Lead

Admin, Replenishment

Load 5 more jobs9 jobs at Peapod Digital Labs

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