Chicago Tech Jobs and Startup Jobs

Bringing a laser-like focus to customer support via telephone during day time hours. Delicately balancing swift customer resolutions with warm, pleasant support. Mastering company policies and showing ability to think quickly when the pressure is on!

As an editor, you will co-manage Insider Spotlights, which are part of Built In’s employer branding product offering. Insider Spotlights are in-depth Q&A format articles featuring original photography. The articles are designed to showcase employees working at premium employer companies sharing their authentic experiences working within a company or team culture, speaking to their professional growth journeys, as well as sharing the exciting tech innovations being built by their teams. The Insider Spotlight editor will co-manage editorial production, collaborate with writers to produce high-quality and compelling content, and directly manage a team of Insider Spotlight writers.

The Sr. Tech Writer will be responsible for writing 2 - 3 long-form articles per week highlighting new ideas and diving deep into what makes interesting people and companies successful in the technology industry. The Sr. Tech Writer will interview the most talented people across fields, disciplines and companies to surface actionable tactics — concrete actions people can take to live and do their jobs better today. Every article this person creates will contain advice and specific action items that can be applied immediately to make a difference. This includes interviewing some of the highest-caliber people working in tech today, from founders and CEOs to the very best in design, product management, engineering, sales, and more. A second-order goal is to reach readers who may someday become founders of companies, which includes telling bold, creative stories that will help readers learn and build new things.

As a senior staff writer, you will be joining our Brand Studio team, which is composed of writers, editors, designers, strategists and UX experts collaborating each day to develop high-quality content in support of the tech and startup community. We are looking for someone who is a startup lovin’, analytical, tech-crazy writer with a fresh voice and style.

The Tech Writer will be responsible for writing 2 - 3 short form articles per day on local people, companies, trends and topics. Tech writers will cover 3 markets each. One writer will cover NYC, Boston, Chicago and one writer will cover Austin, Colorado, LA.

SpotHero is seeking Customer Heroes to join our quickly growing team! At SpotHero, we are as passionate about our customers as we are about parking cars. As a Customer Hero, you will be our customers’ first point of contact and you will have the opportunity to show them what SpotHero is all about. You will be a hero to our customers, answering their calls and responding to emails in order to best assist them in getting where they need to go with confidence.  

Writing and researching in-depth articles on leading technology industries and topics, including feature pieces and interviews with thought leaders. Creating detailed resource guides on technical subjects, such as programming languages and frameworks. Some example articles you might write: “Neural Networks and Deep Learning: A Developer’s Guide” or “Python for Data Science: 10 Libraries and How They Work.” Building and maintaining a regular content publishing schedule. Occasional editing.

Own the relationship one of our B2B bank partners and align on goals, roadmaps and business plans. Execute new features for a B2B bank partner and the platform by coordinating and aligning cross functional teams (Engineering, IT, DevOps, Product, Operations). Maintain the health of partner products by setting up automated monitoring and track / diagnose bugs within the tech stack. Work with technical product managers and engineering teams to execute the road map for product enhancements. Collaborate with partner banks to gather business and technical requirements. Ensure clear and timely internal/external communication regarding the health, progress and vision for partner products and our lending as a service platform.

We are looking for a motivated professional Business Operations Manager to plan, direct and coordinate Veritas Health’s financial and business operations. Overarching organizational goal: Improve performance, productivity, efficiency and profitability through the implementation of effective financial and operational methods and strategies. Essential Functions and Responsibilities Improve operational systems, processes and best practices Imple

Help set the vision, strategy, and execution for part of Built In’s community content. Lead the development and growth of existing and new story types. Work with our team of writers to develop stories focused on trends, people and broader topics in the technology industry. Edit news stories and features as they come in as well as assist with writing headlines. Manage the weekly editorial calendar, ensuring that stories are proceeding according to deadlines. Plan and manage daily operations.

As an IT Support Analyst you will be primarily responsible for carrying out all aspects of desktop support to our Chicago office, as well as supporting our remote employees. In addition, you will be the primary point of contact for helping customers and users troubleshoot issues with using our site. This role reports to the VP, Finance and is based in our Chicago office.

Lead the strategy for our new community content teams. You’ll help create story concepts that span a wide variety of goals. You’ll initially manage two editors (each editor manages up to five writers), but over the next year your team will grow to four editors. Elevate good storytelling into great storytelling, but with a firm pulse on prioritization and execution. Help mentor and manage a team of editors and writers. Offer improvements to streamline the editorial process and, make us more effective and efficient. Maintain a keen eye on publishing schedules and editorial calendars, with a creative and collaborative approach to finding solutions. Help hire, train and mentor new members of the team.

SpotHero is seeking an Account Manager to nurture and grow some of our most important business relationships. Provide guidance and support to clients with compassion and a high attention to detail. An exceptional communicator with the unique ability to relate to anyone, our ideal candidate has a natural knack for building strong relationships.

In the role of Editor, you will be expected to carry out key responsibilities and duties centering on drafting and editing peer reviewed articles and blogs for our network of patient education websites, as well as other types of content as needed. In addition, you will be expected to be a persistent and detail oriented professional who excels at research and successfully translates a large quantity of technical information into succinct, engaging writing for our patient audiences.

The Customer Success Manager (CSM) partners closely with Account Managers (AM) to ensure Built In’s Customers achieve a significant return on and drive business success with their Built In investment. The CSM will support our users within assigned accounts, to ensure effective new user and product onboarding and engagement on BI products and solutions.

Rocket Travel, Inc., a subsidiary of Booking Holdings Inc., seeks bilingual English/Portuguese candidates for our full-time Portuguese/English-speaking position. Join our team of experienced travel and loyalty entrepreneurs and assist with the daily concierge operations in our downtown Chicago office. Secondary opportunities to showcase talent or develop professionally in other fields (such as analytics, graphic design, marketing, social media,

About Us Blitsy is a Chicago-based e-commerce company making it easier to buy arts and crafts supplies online. Recently acquired by A.C. Moore, an East coast specialty arts and crafts retailer with over 135 brick and mortar locations, we are growing our team and looking for a friendly Customer Sucess Representative who is ready for a new challenge. Our office is located in Chicago’s West Town/Ukrainian Village inside of a historic building that

Rocket Travel, Inc., a subsidiary of Booking Holdings (formerly The Priceline Group) seeks bilingual English/Portuguese candidates for our full-time Portuguese/Spanish/English-speaking position. Join our team of experienced travel and loyalty entrepreneurs and assist with the daily concierge operations in our downtown Chicago office. Secondary opportunities to showcase talent or develop professionally in other fields (such as analytics, graphic