Chicago Tech Jobs and Startup Jobs

18

Customer Success Manager, OEM

CCC
Chicago
15 hours ago
+24
The primary objective of the Customer Success Manager is to work with the Sales Directors and VP OEM Sales as well as the client in addressing operational and service management issues. This role is also a subject matter expert in CCC products and in expressing their value propositions.

Client Solutions Advisor

Incident Response Manager

Analytics Support Engineer

Manager, Business Operations

OppLoans
Chicago
17 hours ago
+21
Program Management & Improvement. Manage multiple internal programs and processes, including but not limited to sourcing new / innovative technology vendors, building relationships with vendor contacts, assisting in user management and guidelines, troubleshooting, and ongoing maintenance. Become the subject matter expert in developing, maintaining, and enhancing complex and diverse software and user management systems. Optimize existing tools to better serve different teams and customers like Salesforce and telephony, reporting and metric, and gamification platforms. Manage the operation and implementation of new technologies like chatbot, speech to text, document management, optical character recognition (OCR), and knowledgebase systems.  Partner with development and product teams to create enhancements in order to improve functionality. Ensure development remains on schedule. Organize the onboarding process for new vendors including communication, legal and compliance documentation, term negotiation, and product implementation.  Strategy & Analytics. Develop and own strategies to reduce multi-channel customer contacts via the advancement of tools and technologies, implementing customer self-service tools, and improvements to the customer experience and sales floor. 

Linux Systems Administrator

Tempus
Chicago
12 hours ago
+18
Passionate about making a difference in the world of cancer genomics? With the advent of genomic sequencing, we can finally understand our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of said data. Here at Tempus, we are building the infrastructure to modernize cancer treatment. By analyzing a patient’s genetic data in the context of molecular therapies, We empower

Pathologist

Clinical Supervisor

Lab Operations Associate (Tuesday - Saturday - Shift Diff)

Director Clinical Lab Operations

Client Account Manager

Operations Manager, Partnerships

Account Associate - Chicago

Partner Operations Manager

Laboratory Manager

Load 6 more jobs10 jobs at Tempus

Director, Business Operations (BizOps)

OppLoans
Chicago
1 day ago
+21
BizOps is at the intersection of Business, Operations, and Product. This cross-functional, highly visible role will be the central hub to key stakeholders across various functions such as Sales, Analytics, Credit, Technology, and Legal.  Develop a playbook of best-in-class strategies to optimize the conversion funnel, streamline operations, and transform the business. Strategize and execute on the operational process improvement roadmap. Leverage technology and automation where possible without sacrificing customer experience.  Launch high-impact initiatives that increase conversion rate, improve customer NPS, decrease costs, and reduce manual processes. Establish, obsess over, and own key operations metrics. Create KPI monitoring dashboard infrastructure to facilitate real-time decision-making based on data.

Loan Advocate

OppLoans
Chicago
1 day ago
+21
Why OppLoans?Strong Growth and Profitability OppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row of making the Inc. 500 list of the nation’s fastest growing companies. We have originated hundreds of thousands of loans and will surpass $130 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, while maintaining strong profitability.   Customers Love Our Product OppLoan

Guest Coordinator

OppLoans
Chicago
3 days ago
+21
Welcoming clients and guests who call or visit the office with polish, professionalism, enthusiasm, and outstanding verbal and written communications skills. Ensuring cleanliness in the lobby area and reception. Issuing visitor passes, ensuring visitors are appropriately signed in and escorted to correct company representative to ensure they are not left unattended. Managing and distributing all office mail; prepare labels and schedule pickups for outgoing mail. Assisting with other related clerical duties such as photocopying, faxing, filing and collating.

Salesforce Application Support Coordinator

Numerator
Chicago
3 days ago
+10
The Customer Success Operations Administrator role is a newly created position with an expanding team at Numerator. This role will be shaped based on the needs of the business and it is important that the administrator is agile and can comfortably move between tasks that will range from tactical to strategic, as this individual will own their portion of Gainsight throughout all phases.

OmniPanel Consultant (Panel of Record)

Data Entry Associate (Bilingual Spanish)

Client Director - CPG Clients

Client Engagement Manager

Arity
Chicago
4 days ago
+22
The Client Engagement Manager is responsible for leading a portfolio of significant projects for Arity customers ensuring management of risks, issues, resources, financials, communications, interdependencies and expansion opportunities within the portfolio. The Client Engagement Manager is also accountable for working with customers and Arity’s Customer Success Managers to understand the account(s) and tailor the project approach, plan and deliverables accordingly.  The Client Engagement Manager will build strong relationships with the appropriate Project Stakeholders ensuring engagement throughout the life of the project.  Additionally, the Client Engagement Manager will participate in the expansion of existing project work, business development opportunities and client presentations, statement of work development and RFP responses.

Kafka Administrator

Sr Customer Success Manager

Client Development Manager

Fetch Rewards
Chicago
1 week ago
At Fetch Rewards, we have two sayings that sum up the ethos of our organization launched in 2013: Defeat the Odds! What's next? Our vision is to leverage technology to transform shopping into an engaging, rewarding, and delightful experience, ultimately propelling the time-worn grocery shopping experience into the 21st century. Our technology platform, based around a free smartphone app, ensures that users have the best shopping experience

Lead Editor

OppLoans
Chicago
1 week ago
+21
We are looking for an enthusiastic Lead Editor to manage onsite publication of blogs, reports and other content. This role requires managing both in-house and freelance writers to produce and publish daily articles, as well as monthly longform pieces. The Lead Editor will assign stories to writers as well as research and write content as well. The ideal candidate will have a strong background in content marketing, journalistic, academic or business writing. He or she will be responsible for using WordPress to publish high-quality content that will contribute to our brand voice and position as an expert, leader and advocate in the socially responsible FinTech sector. This full-time position requires the ability to research financial news and topics, identify, approach and interview subject matter experts, edit others’ work, manage writers and participate in the promotion of this and other content across all our channels and social media platforms. This is an exceptional opportunity for a professional writer and content producer. Journalistic, SEO, video and professional social media experiences are pluses. If you want to roll up your sleeves and facilitate the creation of exceptional content, we want to hear from you.

Customer Success Specialist

Label Insight
Chicago
1 week ago
+17
The Customer Success Specialist (CSS) plays a critical role in working with the Customer Success team by building and expanding lasting relationships with Label Insight customers and partners, and providing expert support to users of our solutions.  The ideal candidate has experience in customer support, customer training, and/or customer project related experience, thrives as a collaborative team player, and is comfortable in a very fast paced, high-growth startup environment.

Software Trainer

sales-i
Chicago
1 week ago
Are you a Corporate Software Trainer looking for a new role with a forward-thinking company? If so, this Software Trainer position is perfect for you! Why sales-i? If you are looking to join a bright, dynamic and progressive company, then look no further. The passion our team have for our software is truly tangible from the moment you walk through our door.  So as our business continues to grow, we are excited to build up the sales-i family in

Customer Success Manager

Label Insight
Chicago
3 weeks ago
+17
As a Customer Success Manager you will play a critical role in building and expanding lasting relationships with Label Insight customers and partners, and provide expert support to users of our solutions. This specific position will focus on relationships with retail customers and helping manage customized retailer health and wellness solutions.  The ideal candidate brings strong customer support and enterprise organization experience, thrives as a collaborative team player and is comfortable in a very fast paced, high-growth startup environment. This position will report directly to the Manager, Customer Success.

Cloud Data Architect

Infutor Data Solutions
Chicago
3 weeks ago
+27
As the Cloud Data Architect, you will be responsible to design, deploy, manage and maintain data architecture within an AWS environment. You will provide technical leadership to the team and be responsible for maintaining technical specifications. As a Cloud Data Architect, you will have a heavy focus on designing the solutions and driving calibration between teams to deliver data products . To be successful in this role you will need a solid understanding of data management concepts and how cloud technology can solve big data issues.

Client Success Associate

Lumere
Chicago
3 weeks ago
+12
As a Client Success Associate, you will be responsible for supporting our internal client success team in driving engagement, satisfaction, and business development within Lumere’s enterprise accounts. He/she will develop as an advisor and begin to manage core accounts using data to identify and measure opportunities for Lumere to drive value with our solutions. You will also partner closely with our Implementation team to run training programs for new clients/users and generate upsell leads for sales. The successful candidate is a strategic, forward thinker and doesn’t shy away from helping our clients find creative ways to drive change within their healthcare system. Building relationships and creating customer delight is what he/she lives for, and will go above and beyond to turn the average client into a raving advocate.

Client Success Representative

Infutor Data Solutions
Chicago
3 weeks ago
+27
The Client Success Representative is the a critical member of the Customer Success Team, providing support to one or more Infutor Account Manager, and an assigned portfolio of clients. This position reports to the VP of Customer Success, and may require quarterly travel to meetings/training which take place in the Chicagoland area.

Account Management Executive

Infutor Data Solutions
Chicago
3 weeks ago
+27
The Account Management Executive serves a critical function within the Customer Success Team to establish partnerships with existing and emerging Fortune 5000 companies. Through relationships and deep account knowledge, the Account Management Executive brings higher value to their customers, helping them work smarter through Infutor's product and service solutions.

Medical Content Editor

Lumere
Chicago
3 weeks ago
+12
As a Medical Content Editor, you will work closely with our internal research team to create high-quality and scientifically accurate content necessary for our clients (supply chain, value analysis, pharmacists, and clinicians) to reduce hospital costs and improve the quality of patient care. You will ensure that facts and scientific data have been used correctly and consistently and will probe into problems with logic, organization, and missing information. You will also be responsible for facilitation and execution of work that supports and optimizes the content lifecycle. The successful candidate will be a strong independent contributor with team player mentality. They will share a passion for learning and understanding drug and medical device technology as well as for using evidence-based solutions to transform healthcare.

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