Chicago Tech Jobs and Startup Jobs

As a Customer Success Manager, you’ll own the partner relationship from the time of onboarding forward. You will partner with your clients to identify and meet their business objectives, and ensure success as they adopt a new platform. From training them on campaign set up and optimization, to defining packages and pricing, you’ll own the day-to-day and become an integral part of your clients’ digital strategy. The successful candidate will be steeped in the world of digital advertising technology, and will help to grow revenue by providing raving fan support to our advertiser partners. Applicants for this job role should be highly comfortable and knowledgeable about the internet in general, have a background in sales or client services, and be highly confident in their ability to quickly learn about advanced software and technology.

The Member Services Specialist is responsible for providing world class customer service to members. The individual in this role will demonstrate strong customer relationship skills by ensuring member needs are addressed quickly with responses delivered in a timely manner.

Cooler Screens is backed and led by some of the most prominent Chicago & Silicon Valley leaders, advisers, and investors and has developed a digital solution to transform a multi-billion dollar industry and positively affect the buying experiences of consumers in the US and beyond.  If you’re looking to get on the ground floor of the next digital revolution and Chicago tech success story – this opportunity may be for you.  The VP of Service

Target Data is currently looking for a Manager, Client Services.  This is a fantastic role, which may lead to more responsibilities in client services.   Specifically, in this role you will be managing the clients, campaigns and vendors/partners for Target Data, reporting to the Director of Client Services on client deliverables.  Responsibilities  You will be the primary point of contact for the customer and manage day-to day client campaigns,

About the role: How do we know you’re our new B2B copywriter? You’re a purposeful writer who doesn’t have time to waste on fluff and filler. For you, every word counts. Copy is your tool of choice to change minds, tell a story and make a difference. You’ve been honing your skills for a while, and now you’re ready for the next step. As our new copywriter, you’ll create content for a wide variety of B2B clients across diverse mediums. Print, email

VP of Global Customer Success Signal is a software as a service company in the marketing technology space. We play an important role in the emerging identity resolution category. The Company’s growth and market opportunity makes this an ideal time to join as VP of Customer Success. We are seeking a strong, technically adept account team leader to help nurture and grow Signal’s client base. In this role, you’ll be overseeing our existing client

The Collections Specialist will be reporting to the Collections & Credit Risk Manager. The Collections Specialist will support the department in the processing of the company’s outstanding account receivables while managing an acceptable DSO. This position will provide backup assistance for the collections team when needed, researching payment issues, monthly account reconciliations, reporting, projects, and collections. The Collections Specialist will work closely with internal and external customers on finance projects and will provide additional backup if needed. This role requires strong attention to detail, an understanding of accounting principles including revenue recognition, accounts receivable and cash application, problem-solving and negotiation, and an ability to work under tight deadlines and manage multiple tasks. Able to demonstrate flexibility, tactfulness and handle a high volume of work.

The Client Services Specialist is responsible for reviewing client accounts and responding to questions and resolving issues. The individual in this role will ensure that client needs are addressed quickly with responses delivered in a timely manner. He/she will communicate with various departments to find resolutions to more challenging questions or issues that may arise. This individual will also assist the Sales team with any questions they may have relating to merchant accounts, policies and documents.

Rewards Network is seeking a Senior Technical Business Analyst to be the liaison and subject matter expert between the Business and Technology groups that will be building a new Rewards Platform and the supporting applications from the ground up. This will be a large and highly visible multi- year project built in the latest technologies.

Sitting side-by-side with our engineers to build process flow diagrams, systems diagrams and building a Wiki of shared knowledge. Building training material to help onboard new developers and provide existing developers runbooks and process docs to aide in supporting the system. Be willing to do pretty much anything to make things happen and still have the presence of mind to have fun along the way. You’ll be talking to our product, sales and marketing teams to create specific product instructions.

As the Cloud Data Architect, you will be responsible to design, deploy, manage and maintain data architecture within an AWS environment. You will provide technical leadership to the team and be responsible for maintaining technical specifications. As a Cloud Data Architect, you will have a heavy focus on designing the solutions and driving calibration between teams to deliver data products . To be successful in this role you will need a solid understanding of data management concepts and how cloud technology can solve big data issues.

The Client Success Representative is the a critical member of the Customer Success Team, providing support to one or more Infutor Account Manager, and an assigned portfolio of clients. This position reports to the VP of Customer Success, and may require quarterly travel to meetings/training which take place in the Chicagoland area.

The Account Management Executive serves a critical function within the Customer Success Team to establish partnerships with existing and emerging Fortune 5000 companies. Through relationships and deep account knowledge, the Account Management Executive brings higher value to their customers, helping them work smarter through Infutor's product and service solutions.