Chicago Tech Jobs and Startup Jobs

8

Technical Recruiter

Cameo
Chicago
1 day ago
+16
-Drive the strategy and execution of Cameo’s overall hiring initiatives. - Source, screen and close candidates across geographies with a wide variety of skill sets. -Leverage technology to create a world-class recruiting process. -Build meaningful relationships and collaborate with hiring managers and the executive team to identify hiring needs and goals. -Recommend practices to enhance interview training, diversity and inclusion, and onboarding. -Effectively communicate Cameo's vision to help candidates understand the impact their roles will have. -Be our brand and culture ambassador. You will bring purpose and advocacy to the Cameo employment brand. -Develop hiring criteria and success metrics for each hiring need.

Director, Customer Success - Assigned

Sprout Social
Chicago
1 week ago
+47
Sprout Social is seeking a talented Customer Success leader to oversee and grow our Assigned team within our Customer Success department. The Director of Customer Success will contribute to the development of a world-class Customer Success organization that ensures our customers achieve desired outcomes through the adoption of Sprout Social’s software. The Assigned team handles our largest, most sophisticated enterprise accounts with a high-touch approach to retention and management. The Director will lead this team across a portfolio of diverse and social-savvy accounts and be responsible for achieving retention quotas, hiring and developing managers and individual contributors, directly engaging with customers, and collaborating with other teams across Sprout Social. The Director will help execute different strategies to retain and grow our enterprise programs in conjunction with Marketing, Product, Support, and Sales.

Customer Success Manager, Scale

Sprout Social
Chicago
2 weeks ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, adidas, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Customer Support System Operations Manager

Sprout Social
Chicago
2 weeks ago
+47
Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout Social team members. You’ll gain a broader understanding of our products and how your role fits into the organization. Begin developing familiarity with our business, platform, and applications, as well as our company’s key metrics. Meet with external teams, including IT, Data Science, Sales/Success and Engineering. Help set a framework for our company-wide Customer Experience metric dashboard(s). Gain an understanding on current systems, operations and opportunities. Build and advise on 6 month project roadmap for CRM and Channel Management. 

LATAM Customer Success Manager

Sprout Social
Chicago
2 weeks ago
+47
The ideal candidate is passionate about customer success and excited to understand what makes customers successful. You are excited about high volume interactions with customers and committed to driving product adoption, providing strategic guidance and inspiring customer loyalty. You are driven to maintain a high satisfaction rate through all interactions and you pride yourself on being organized and detail oriented. As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, adidas, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Customer Success Manager, Agency

Sprout Social
Chicago
2 weeks ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, adidas, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Relationship Manager

Cameo
Chicago
3 weeks ago
+16
Your role will be to be to identify talent (celebrities, influencers, athletes, etc), develop relationships with talent, managers, and agents; and ensure their success on Cameo. If you’re a Bravo-fanatic, spend Monday nights religiously watching the Bachelor, or feel like you could write the next issue of US Weekly, then this role may be perfect for you! You should have a great understanding of trending people, influencers that matter, and instinctively know who would do great on Cameo.

Manager, Customer Development

Sprout Social
Chicago
3 weeks ago
+47
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

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