Chicago Tech Jobs and Startup Jobs

22

Solutions Engineer

CityBase
Chicago
11 hours ago
This is a hands-on technologist role and you will wear many hats. You will be leading the discussion of architecting solutions for large organizations and explaining our products and platform to implementation teams. Experience seeing the entire project lifecycle, from conception to design to technology evaluation, through to closing the deal and implementation.

Customer Support Specialist

CityBase
Chicago
11 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks.

Customer Support Associate - Evening / Weekend Shi…

CityBase
Chicago
11 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. This person must be comforable working evening hours and weekend shifts. This role hours will be as follows: Wednesday - Friday 3pm - 10pm; Saturday & Sunday 11am - 6pm. 

ServiceNow CMDB Engineer

Discover Financial Services
North Suburbs
1 day ago
+30
The Configuration Management Architect has strong technical and programming skills to develop patterns, probes and sensors in order to accurately map out critical services. The Configuration Management Architect provides process recommendations, overall technical architecture governance for the CMDB, and sets the standards for configuration management for the enterprise. As an expert in ServiceNow CMDB, Discovery, and Service Mapping the Configuration management Architect leads work efforts for the Configuration Management team, and ensures that work products adhere to best practices for configuration management.

Agile Release Train Engineer

Senior Scrum Master

Lead Project Manager

DMS Agile Coach

2019 Business Technology College Hire Program – BA/PM or Scrum Master (Undergraduate)

Sr. Risk Analyst

Lead Scrum Master

Scrum Master, Payment Services

SOC Analyst (3rd Shift)

Lead Systems Analyst

Lead Asset Manager

Principal SCRUM Master

Load 9 more jobs13 jobs at Discover Financial Services

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
5 days ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

Executive Assistant

SMS Assist
Chicago
5 days ago
+18
Provide overall general administrative support. Maintain files and records in accordance with legal requirements and Company policies and procedures. Assist Directors with various administrative tasks and projects. Respond to mail, phone calls, or emails requesting support. Create and prepare basic data reports and scorecard using Excel. Build relationships with key partners, both internally and externally. Assist with the development of presentations for senior leadership, including presentation materials such as data analysis and key results. Identify opportunities for improving productivity and efficiency. Participate in special projects and task forces, as assigned.

Supply Chain Leader

Fast Radius
Chicago
1 week ago
Role: Supply Chain Leader Level: Mid-senior level Position: Full-time Location: West Loop, Chicago, IL Reports to: Director of Manufacturing & Supply Chain About Us: Fast Radius is the leading software-enhanced, industrial-grade, 3D printing manufacturer. Our strategic partnership with UPS allows us to offer turnaround as quickly as same-day. From functional prototypes to real engineered parts produced in the tens of thousands, Fast Radius

Supply Chain Coordinator

Fast Radius
Chicago
1 week ago
Company Overview Fast Radius is leading the industrial-grade 3D printing revolution. Strategically partnered with UPS, Fast Radius enables fast production of industrial parts at global scale with an advanced digital platform. We are the end-to-end partner for companies looking to embrace additive and on-demand manufacturing: supporting clients with product design, engineering, testing and validation – all the way to global manufacturing and

Director of Asset Management

SMS Assist
Chicago
1 week ago
+18
Train and manage a team of operations specialists to monitor asset consumption data. Analyze customer data to optimize current power usage and spend. Identify opportunities to reduce maintenance spend through leveraging real-time data. Develop Total Cost of Ownership (TCO) models to optimize equipment life. Source and manage an ecosystem of solution partners across the technology, IoT, controls, and grid landscape. Support sales and implementation functions in onboarding customers. Support Product & Technology function in defining integration and product requirements. Develop rules and analytics to automate and streamline fault detection and anomalies on equipment health. Coordinate with industry SMEs and HVAC affiliates around installation of controls and IoT products.

Compliance Specialist

SMS Assist
Chicago
1 week ago
+18
Develop and maintain positive vendor relations required to ensure superior customer satisfaction. Consult with vendors about specific compliance requirements including, but not limited to, contract terms, insurance requirements, customer rules and regulations, and the Immigration Reform and Control Act. Review vendor insurance policies to ensure compliance with SMS Assist’s contractual standards. Possess ability to effectively communicate with vendors and insurance agents regarding various insurance coverages, including but not limited to general liability, auto, umbrella, and other coverages. Review vendor contractual documents, consult with and aid the senior Legal Department staff in the performance of any contractual edits and negotiations. Identify, research, and resolve vendor issues related to SMS Assist’s contractual standards. Correspond and collaborate with various Legal Department members regarding various compliance issues. Verify vendor business registrations and certifications with various private and governmental entities and databases, including validation of vendor tax information with IRS databases. Ensure vendor compliance with contractual requirements, including laws and customer requirements. Obtain and vet key vendor financial documentation.

Senior Project Manager

SMS Assist
Chicago
1 week ago
+18
Acts as the main client liaison during implementation, able to respond authoritatively to both implementation and general SMS Assist inquiries. Consistently delivers exemplary internal and external customer interactions and exhibits the world class customer service that SMS Assist strives towards. Coordinates project work for all functions related to new client onboarding to deliver excellent outcomes. Builds strong relationships with all key internal teams (e.g. Operations, Product, Affiliate, Legal & Sales) to deliver on client implementations, and leverages those relationships to influence and drive improvements between those teams and Implementation. Moderate knowledge of traditional/waterfall project management methodologies, inclusive of planning, scope definition, execution, and delivery. Moderate knowledge of traditional/waterfall project scheduling platforms e.g. Microsoft Project, Smartsheet etc. Tracks project against agreed upon delivery dates and provides weekly written status updates through established reporting mechanisms to client and internal stakeholders/senior-level personnel. Understands the escalation process for project risks and issues, develops mitigation plans and follows through on executing these plans, involving internal teams as necessary. Has a solid understanding of the SMS Assist implementation project plan and customizes it to suit the delivery of moderately complex client implementations.

Customer Service Representative

SMS Assist
West Suburbs
1 week ago
+18
The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email.  We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer experience. 

Strategic Accounts Team Lead

SMS Assist
Chicago
1 week ago
+18
Ensures total client satisfaction for assigned portfolio by managing a team of Account Representatives in the performance of their assigned responsibilities, holding them accountable for managing complex operational projects for clients of high strategic importance to SMS Assist. Manages relationships with vendors to achieve seamless, high-quality service and advantageous pricing. Guides team members in the development of professional relationships with clients and vendors through collaborative communication, effective action on feedback, and occasional site visits. Exercises budgetary approval authority and holds team members accountable for managing the client’s operations & maintenance budget within the assigned portfolio to the client’s financial benefit. Closely monitors the operational and financial performance of all assigned operational teams to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase the client’s operational and financial efficiency. Enables and motivates team to proactively develop and implement solutions to complex and challenging client requirements that fall outside of standard procedure and historical precedent. Identifies the need to become engaged in potential issues prior to client escalation and works with team members to resolve high-priority issues; correctly identifies issues that require escalation to department leadership, and raises them alongside actionable recommendations for solutions.

Strategic Accounts Representative

SMS Assist
Chicago
1 week ago
+18
Serves as primary client contact and manages operational client projects including: using analytical tools to understand the objective in context; assigning the appropriate resources for project completion; maintaining appropriate timelines; communicating regularly to clients and leadership; maintaining accountability throughout the process. Builds and maintains professional relationships with clients to gain an understanding of their operational needs, assists in the development and implementation of solutions to meet those needs. Uses qualitative and quantitative data, business acumen, and operational principles to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase operational efficiency. Communicates findings and recommendations based on client data clearly; couples this with actionable conclusions to drive business decisions. Uses data analysis tools in our propriety database to help the operations department make informed decisions regarding clients and vendors. Provides accurate and timely reporting to all internal and external clients. Assists department leadership in the development of goals surrounding key metrics, reports and dashboards including Service Level Agreement (SLA) performance, Work Order aging by status, Support Desk calls by issue and targeted program monitoring; adheres to these goals and standards.

Operations Associate

Ethos
Chicago
1 week ago
At Ethos, we are creating the conditions for everyone to thrive at work as Chicago’s leading company culture consultancy with a diversity, equity, and inclusion focus. Since launching less than a year ago, the company has grown over 400% quarter-over-quarter. As the Operations Associate at Ethos you will be responsible for simultaneously accelerating and stabilizing that growth by building the infrastructure necessary to transform the company

Traffic Coordinator

Freeosk, Inc.
Chicago
1 week ago
+19
Hello Traffic Coordinator! Our team is growing! Freeosk, Inc. is searching for a full-time, Chicago-based Traffic Coordinator to join our Creative department to route, track, and oversee creative service requests from proposal through completion. In this role, you’ll hone your problem-solving and resource management skills, finding ways around roadblocks to ensure deliverables are on track and deadlines are met. You’ll have the opportunity to

Customer Success Lead

LifeXT
Chicago
2 weeks ago
Life Cross Training (LIFE XT) has developed a groundbreaking, science-based human performance program built on the New York Times bestseller, Start Here, Master the Lifelong Habit of Wellbeing, authored by the company’s co-founders, Eric Langshur and Dr. Nate Klemp.  The company’s products are based on a simple but revolutionary idea: just as we train our bodies for physical fitness, we can train our brains for well-being, resulting in optimized

Data Analytics Project Manager

SMS Assist
Chicago
3 weeks ago
+18
Leverage Project Management processes, frameworks, and best practices to effectively execute key cross-functional projects from kickoff to completion. To include: initiating, planning, scheduling, estimating, forecasting, and coordinating all activities while diligently working to ensure all project deliverables are on track, on time, and in scope. Create and maintain essential project management artifacts, to include: Business Requirements Documents, project plans, and timelines. Demonstrate leadership by serving as a key liaison between our technical teams and business stakeholders; own all communication & reporting on project status, deliverables, key decisions, action items, and risks. Proactively identify and mitigate inter-project and inter-team dependencies and risks. Support the spirit of continuous improvement by defining new and/or augmenting existing processes across all functions.

Project Manager - Data Management

SMS Assist
Chicago
3 weeks ago
+18
Provide thought leadership in evolving our data management practice to support enterprise and functional level strategies. Drive data change management initiatives including early engagement on data projects. Work closely with data stewards, data/application architects, subject matter experts, and other internal stakeholders to design and implement data governance initiatives. Establish tools and processes for communication and collaboration across the data governance program. Implement data quality initiatives including identification of critical data elements, process continuous improvement, data certification, and systems for quality measurement and monitoring.

Overnight Infrastructure Engineer

Entara
Chicago
3 weeks ago
+14
Wanted: A Midnight Manipulator of Cosmic Conundrums (ALSO KNOWN AS AN OVERNIGHT INFRASTRUCTURE ENGINEER) WHAT YOU’LL BE DOING (Otherwise known as the fine print, the list of job tasks and responsibilities.) Overnight Infrastructure Engineers are primarily responsible for taking the lead on providing support to Entara’s clients calling in with IT infrastructure support issues, as well as addressing issues generated by our monitoring systems.

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