Chicago Tech Jobs and Startup Jobs

18

Associate Customer Success Manager

Morningstar
Chicago
1 day ago
+16
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

Implementation Specialist

Scrum Master

IT Disaster Recovery Analyst

Project Manager

Relationship Manager Team Lead

Program Manager

Customer Success Manager

Lean and Transformation Manager

Global Training & Change Management Manager

Desktop Support Analyst

IT Risk and Compliance Analyst

IT Service Desk Analyst

Load 9 more jobs13 jobs at Morningstar

Compliance Change Engineer

Ascent RegTech
Chicago
1 day ago
We are looking for an individual to lead Ascent client implementations across all of our business segments including large global banks, SMB’s and channel partnerships. This role is critical to ensure that the initial adoption of the Ascent solution is successful and establishes the foundation for a long-term business relationship.

Senior Implementation Manager

BenchPrep
Chicago
1 day ago
+21
Manage a portfolio of solutions (implementations) of varying complexities in different life cycles across different customers. Accountable for the strategy, documentation, delivery and launch of each solution. Responsible for project planning, project communications and risk mitigation. Work closely with internal teams throughout the project lifecycle (including discovery, planning, documentation, delivery and launch). Stay extremely well informed about our platform solution, product roadmap and internal resources/processes. Maintain an open and honest line of communication with customers and internal project stakeholders. Participate in testing for quality assurance and user acceptance.

Director of Corporate Impact

G2 Crowd
Chicago
2 days ago
+11
The Director of Foundation & Corporate Impact will drive G2 Crowd’s charitable strategy and culture through supporting G2 Crowd’s corporate and foundation programs. G2 Crowd has already established a grass roots philanthropic culture that has driven more than $100k in impact and 1,000’s of hours of donated time. This has been driven through the G2 Gives review fundraising campaigns and employee volunteer work. We are looking for someone who will build upon this foundation and drive our philanthropic interests by recommending, creating and implementing strategies. These strategies will be including, but not limited to nonprofit board service, volunteerism, financial donations, in-kind donations, associate relief, payroll deduction and national nonprofit partnerships. Responsibilities also include working to support the CEO and Executive Team community, to achieve maximum civic and industry benefit to G2 Crowd.

IT Help Desk Specialist I

Enterprise Customer Success Manager

Financial Solution Architect

Partner Success Manager

Load 1 more jobs5 jobs at G2 Crowd

Implementation Consultant

Yello
Chicago
2 days ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Solutions Consultant

LogicGate
Chicago
3 days ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Manager of Customer Support

BenchPrep
Chicago
2 days ago
+21
BenchPrep is seeking a talented Manager of Customer Support to join our growing team! As the Manager of Customer Support, you're passionate about providing a phenomenal support experience to our enterprise clients. This includes leading, supervising and mentoring our Customer Support Specialists that are working with customers and product related issues – whether it's answering questions, troubleshooting issues or escalating customer alerts. Additionally, you'll manage (and improve) the tools, processes and documentation needed to best support our clients and enable the Customer Support Specialists.

Implementation Project Manager

PowerReviews
Chicago
6 days ago
+24
The Implementation Project Manager (IPM) is responsible for leading and managing multiple concurrent customer implementation projects. A strong IPM will coordinate with both client and internal project team members to track tasks, owners and due dates, and communicate milestones to the key stakeholders.

Project Manager

Carminati Consulting
Chicago
1 week ago
+11
Carminati Consulting is seeking a dynamic individual to join our team to assist with the expansion of our web software application development, website design, and project management practice. Company Overview We are an innovative IT consulting firm that provides unique solutions to web software application development, website design, and project management. We pride ourselves on our hands-on approach and unmatched communication with our

Business Analyst

Carminati Consulting
Chicago
1 week ago
+11
Carminati Consulting is seeking a dynamic individual to join our team immediately to assist with the expansion of our web software application development, website design, and project management practice. Company Overview We are an innovative IT consulting firm that provides unique solutions to web software application development, website design, and project management. We pride ourselves on our hands-on approach and unmatched communication

Associate Research Advisor (Customer Success)

dscout
Chicago
1 week ago
+18
As a combination of customer support and research consulting, you will have a chance to make a real difference for dscout’s customers and get your career started in the world of consumer research. You are an incredible communicator and you are a genuine, creative problem-solver. You are the client’s partner in mastering a new digital tool to execute powerful market research. Internally, you are our client’s champion in driving larger improvements to the platform and user experience. If this sounds like you, apply today!

Technical Project Manager (LATAM)

Bringg
Chicago
1 week ago
+10
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Tech Support Engineer USA/LATAM

Bringg
Chicago
1 week ago
+10
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Solution Consultant USA/LATAM

Bringg
Chicago
1 week ago
+10
Solely responsible for all project activities: Requirements gathering, Scoping, Planning, & Implementation. Ensure project goals are delivered on time and on budget. Focal point for the customer for all project related activities. Identify and define needed resources for the project. Ensure all team members contribute and benefit. Mediate conflicts and mitigate project risks. Understand customer needs - Being able to listen to customer needs and analyse their use case to details.

Technical Project Manager (USA)

Bringg
Chicago
1 week ago
+10
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Director of Account Management

Bringg
Chicago
1 week ago
+10
Responsible for key customer success metrics, including customer churn, account growth, and renewals. Development of strategic adoption plans for each customer. Partner closely with Customer Success, and across Bringg, to ensure client needs are being met through exceptional service and high value-added products.. Develop long-term vision and strategy for the team, while leading and providing mentorship.

Technical Implementation Analyst

BlazePortfolio
Chicago
2 weeks ago
+11
BlazePortfolio is seeking an exceptional Technical Implementation Analyst that has what it takes to ensure the success of our clients.  At BlazePortfolio we deliver streamlined SaaS technology solutions to investment professionals. The analyst will become a product expert and will lead implementations of our trade management platform. This is a unique opportunity for a self-starter who is looking to be one of the early hires of a rapidly growing

Customer Success Analyst

LogicGate
Chicago
3 weeks ago
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Science & Data Analyst Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
How to Find a Job in Chicago Tech
LOCAL GUIDE
Top Chicago Startup Funding Rounds
LOCAL GUIDE
Women in Chicago Tech