Chicago Tech Jobs and Startup Jobs

351

Customer Success Manager

PrintWithMe Inc
Chicago
46 minutes ago
Are you an organized problem-solver with excellent client-facing skills?  Do you enjoy helping clients maximize a product or service to meet their business goals? If you are nodding "yes" right now, you should strongly consider applying to our new Customer Success Manager role and becoming an integral part of our team.  You will join PrintWithMe at the ground level (just 10 employees right now), and help us realize our mission of making printing

Business Operations Consultant - Transactions

Snapsheet
Chicago
1 hour ago
+48
We are adding a Business Operations Consultant to our Transactions team! As a Business Operations Consultant, your mission is to make our client’s lives simpler. You are a builder, continuously creating and improving the business operations process. You understand the needs of our clients because you fully immerse yourself during the customer consultation process. You are a coach, leading the client through SaaS platform onboarding and training

Director of Account Management

Customer Success Specialist-Bilingual

Customer Success Specialist

Executive Assistant

Strategy & Implementation Manager

Client Strategy Associate

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Customer Success Manager

Ansarada
Chicago
2 hours ago
+28
Driving adoption of our platform through continuous increase in value leading to renewal and potential for new business expansion. By understanding our clients requirements, developing and guiding their thinking to identify measures of success, design and effectuate an implementation plan which clearly defines the clients expected requirements, agreed outcomes and creates buy-in while identifying further expansion opportunities. Applying your discovery/questioning skills to anticipate Customers’ requirements, possible challenges and be proactive in addressing and solving them. Facilitate a seamless Customer on-boarding process and Corporate activation experience. Closely monitor adoption rates of Accounts; providing insight to Customers and addressing engagement and adoption issues immediately. Feeding this information back to Sales. Proactively seek opportunities to educate across the business on industry knowledge and customer best practice. Be data-driven with a commitment to process; drive / track consistent engagement process. Creates a hypothesis of need prior to client engagement, through excellent questioning and discovery skills. Provides a demonstration of the service applied to the customer's context. Work collaboratively with collective team to build ideal structure, refine and build value.

Sr. Project Manager

Echo Global Logistics
Chicago
2 hours ago
+15
The Project Manager provides project leadership, management and oversight throughout the phases of Echo’s solution/software delivery life cycle (SDLC). Project under management will vary depending on size and scope and will entail fully integrated process, organizational, and information technology components. This position requires day-to-day management of project team personnel, communication with key stakeholders and subject matter experts, and hands-on, experience-based delivery leadership. This role will also require direct interaction with a broad range of senior, technical and functional managers and subject matter experts throughout the organization.

Salesforce Administrator

Claims Coordinator

IT Security Engineer

Dispatch - 2nd/3rd shift

Load 1 more jobs5 jobs at Echo Global Logistics

Senior Program Manager

Tock
Chicago
3 hours ago
+13
 Work alongside our Director of Engineering and Director of Design to execute on our roadmap.  Run weekly planning meetings and implement and improve processes in a fast-paced environment.  Work with engineers and designers to foster a collaborative environment, set clear project expectations, and push for fast, iterative product launches.  Communicate and drive timelines from project kickoff, through strategic development, creative development, and production to completion.  Coordinate with cross-functional teams to share project details and drive teams to commitments.  Explore our metrics to uncover insights and propose data-driven solutions.  Run experiments to test feature usability, performance, and adoption.

Account Manager

Tock
Chicago
5 hours ago
+13
As an Account Manager, you are the face of Tock to our customers. You will be responsible for managing the software implementation process, client relationship, performance analysis, and customer success on Tock’s platform. As an Account Manager, you will work with a roster of esteemed restaurants and share with them how to best utilize Tock to reach their business goals. The successful candidate is a seasoned project manager with a proven track record of being detail oriented, demonstrating excellent communication skills, solving customer questions and problems in a timely fashion, and proactively making strategic business recommendations for customer success.

Support Engineer

iManage
Chicago
5 hours ago
+16
Analyze, diagnose, and resolve software and configuration issues in complex multi-tiered application environments. Develop and maintain a deep technical knowledge of iManage products. Effectively collaborate with customer engineers and system integrators to support complex system deployment projects. Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies. Develop, document, and publish best practice methods, technical white papers, blogs, and solutions. Proactively assist customers and internal teams to avoid or reduce problem occurrence.

Cloud Services Manager - Cloud Onboarding

Technical Solution Analyst

Senior Technical Consultant

Senior Technical Consultant - Security and Information Governance

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Infrastructure Architect (Technical Assessment)

West Monroe Partners
Chicago
5 hours ago
+20
West Monroe Partners is seeking a Network and Platform Architect with expertise in network and platform design, architecture, engineering, strategy, and deployment. Consultants will be responsible for working directly with multiple clients in various industries as a member of our Cloud and Infrastructure Practice here at West Monroe Partners.

Healthcare Consulting Manager (Life Sciences M&A)

Manager, Life Sciences

Sr. Cybersecurity Consultant (Compliance)

Senior Consultant, Technology Mergers and Acquisitions Advisory

Manager, Life Sciences

Senior Manager, Healthcare (Payer)

3rd Shift NOC Analyst

Senior Consultant, Healthcare

Senior Manager, Healthcare (Provider)

Senior Consultant, Organizational Change Management (OCM)

Manager, Healthcare

Manager - Contact Center

Senior Manager - Energy & Utilities - Telecom

Resource & Operations Specialist

Executive Assistant

Service Desk Analyst

Employee Experience Product Manager

Security Manager (vCISO)

Security Analyst

Senior Manager, Project Management Office (PMO)

Manager, PMO

Senior Exchange & O365 Engineer

Senior Consultant - Energy & Utilities

Manager, Technology M&A (Integration & Separation)

Director, Productivity (Operations Excellence)

Senior Consultant, Mergers and Acquisitions (IT)

Service Desk Analyst

Risk and Compliance Manager

Executive Assistant

Senior Manager - Energy & Utilities - Telecom

On-Site Desktop Engineer

Technical BA/PM (M&A)

Manager, Corporate Strategy

Senior Consultant, ERP (NetSuite)

Senior Manager, Healthcare (Payer)

Manager, Strategic Growth

Load 10 more jobs37 jobs at West Monroe Partners

Sr Cloud Systems Admin, Zoro

Zoro
Northwest Suburbs
6 hours ago
+30
The IT Infrastructure team is responsible for the delivery and support of AWS systems and services, as well as implementing cloud-specific projects for internal IT and business units. The Senior AWS Systems Administrator role is to provide experienced assistance in the design, implementation, deployment, and support of Zoro’s cloud infrastructure.

Enterprise Ops Specialist - Contracts and Vendor Management, Zoro Tools

Program Mgr, Agile Delivery, Zoro Tools

Project Mgr, Agile Delivery, Zoro Tools

Senior Manager, Process Improvement of Customer Service - Zoro

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Remote Payroll Implementation Consultant II

Paylocity
Chicago
6 hours ago
+31
Our Payroll Consultants are responsible for understanding moderately complex client needs and configuring our applications to meet those needs. Duties begin with an in-depth consultative needs analysis which is used to define system setup and configuration which will optimize client time, efficiencies, processes and reporting. The Payroll Consultant will ensure accurate conversion of payroll and human resource data from clients’ previous providers, by balancing converted data to reports and tax returns and work cohesively with clients utilizing system output reports to confirm and test setup. Once data is successfully converted, the Payroll Consultant will provide first-level support to our clients’ until their transition to our Client Services team. Paylocity is committed to providing our clients with a high level of service; this position is responsible for maintaining this commitment within our Implementation area.

TPA Support Specialist II (HRA/HSA/FSA)

Associate Cyber Threat Analyst

Customer Service Representative

Benefit Technology Manager

Cyber Threat Analyst

Emerging Markets Payroll Implementation Consultant

End User Computing Administrator

Security Engineer

Load 5 more jobs9 jobs at Paylocity

Solutions Consultant

Numerator
Chicago
6 hours ago
+10
Solution Consultants are responsible for articulating and demonstrating how Numerator solutions provide visibility, insights, efficiencies, and financial value for the CPG, retailer, and advertising industries. This includes the ability to discuss, collect, and understand business requirements, determine the optimal solution(s) and approach to meet and exceed these requirements, propose alternative solutions when requirements cannot be fully met, handle objections, demonstrate relevant real-world use cases and advanced product concepts within the solution itself, and estimate and articulate the expected business value resulting from partnering with Numerator. The Solution Consultant will possess a wealth of knowledge and industry experience upon which to rely not only to solve these complex business issues but also to build credibility with the prospective customer. Ultimately, Solution Consultants work the Sales Directors to drive successful conversion of prospects to customers while engaging with existing customers to expand their relationships and maintain a current perspective of industry issues, trends, and solutions.

Customer Success Operations Administrator

OmniPanel Solutions Consultant

Client Services Analyst

Consultant - Consumer Insights

Data Entry Associate (Bilingual Spanish)

Client Director - CPG Clients

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Office Coordinator

Litera Microsystems
Chicago
6 hours ago
+15
We are looking for a skilled Office Coordinator to undertake a variety of day-to-day office and clerical tasks. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities. An excellent office coordinator is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable dealing with people and able to carry out administrative duties with accuracy and speed. The goal is to ensure that office operations are efficient and add maximum value to the organization.

Manager, Account Management

Cars.com
Chicago
6 hours ago
+27
This position works closely with the Director of Account Management and other managers to execute the team’s goals. The overall approach is to define and implement consistent processes which will exceed internal and external customer expectations. The Manager of Account Management will build relationships with the sales team to ensure success in a high growth online media business. This position is responsible for coaching a team of Account Managers who assist in achieving growth goals. In addition, they will work with their team increase dealer service and retention for the suite of products we sell to franchise and independent dealers. They will need to analyze data, evaluate workflow processes, and work with various operational tool sets. The position is responsible for implementing process and technology improvements to the infrastructure that address operational challenges, while ensuring success in a high growth online media business.

Senior Manager, Organizational Development

Customer Support Specialist

Account Manager, Direct

Tech Support Specialist

Vivid Seats
Chicago
6 hours ago
+16
You will wake up every day obsessed with improving, promoting, training, and providing solutions for users on the SkyBox platform. You will be the front-line communication for our users recognizing, researching and resolving issues for our users. To be successful, team members will master the art of prioritizing incoming phone calls, emails, chats, and requests from our SkyBox users to ensure the highest level or service and business impact. Our team partners with development, product, and other departments throughout the company, allowing you to expand your business knowledge while also developing your career!

Online Support Agent (Nights and Weekends)

Customer Support Specialist - Nights and Weekends

System Administrator

Order Fulfillment Associate

Order Fulfillment Associate (Nights and Weekends)

Customer Support Specialist

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Director, Process Improvement

ShipBob
Chicago
6 hours ago
+11
The Director of Process Improvement will support, develop and implement operational process improvement initiatives within our fulfillment network. This role will work directly with FC leadership, Engineering, and Merchant/Customer teams to streamline operational process paths and systems. Utilizing process improvement and industrial engineering methodologies, the Director of Process Improvement will work collaboratively with leadership and staff across our fulfillment network to achieve outstanding performance in quality and operations. The Director of Process Improvement will be responsible for applying statistical analysis, quality control, operations research, human factors, lean/six sigma, facility planning, and time/motion studies to assist operational teams and practice leadership in achieving data-driven results.

Lead Technical Support Analyst

The Marketing Store
Chicago
7 hours ago
+23
The Lead Technical Support Analyst works within a dynamic End User Services team that is accountable for providing World Class IT Services and Support across the various companies within HAVI. This individual will help the Technical Support Manager plan, organize, design, and provide technological assistance to the HAVI community and Service Lines. This individual will also help the Technical Support Manager plan, coordinate, and design Technical Support related activities for HAVI as well as provide support for the Technical Support staff. This individual will oversee the technical support function focused on day to day operations, remaining in close communications with both the Technical Support Manager and other IT groups, building and maintaining strong relationships with local customers and business leaders.

Associate Program Manager

CCC
Chicago
7 hours ago
+24
Responsible for the success of bringing new products to our customers. Manage organizational and customer readiness portfolio. Ensure accurate and timely reporting of initiative status, issues, risks and required decisions. Collaborate across the organization on best-practices around organization and customer readiness to effectively deliver products into the marketplace. Facilitate cross-functional meetings and communications to ensure consistent product launch. Coordination with all other CCC business initiative owners. Escalation of program issues, risks and roadblocks; with ability to create mitigation and action. Coordination and communication between all stakeholders and assigned resources. Offer strategic solution concepts to support portfolio goals to corporate vision. Design innovative solutions to program challenges. Serve as a change advocate for Enterprise Strategy Enablement group. There are no other positions reporting to this role.

Sr. Portfolio Manager (Products & Technology)

Project Coordinator, Information Security

Incident Response Lead

Automotive Consulting Leader

Sr. Manager: Business Process Operations

Implementation Project Manager

Senior Program Manager, Oracle

Casualty Consultant

Customer Success Manager, OEM

Load 6 more jobs10 jobs at CCC

Customer Support Associate

ManageBac
Chicago
7 hours ago
+14
ManageBac is the leading curriculum first, software as a service, learning platform for International Education, including the full IB curriculum. We are looking for a Support Associate to join the team in our Chicago office. You will be in charge of supporting our base of over 2,500 schools in 120 countries as a Support Associate for ManageBac. http://managebac.com/ http://help.managebac.com/   What you’ll learn in the first 30–45 days Prod

Customer Success Analyst

Monument Labs
Chicago
8 hours ago
Who we are: Monument’s mission is to create an immersive experience between people and their photos. We recognize that photos and videos have the power to build relationships, communicate ideas, and inspire others to capture the world around them. With this in mind, our team is driven to create a cleaner and more meaningful experience after the shutter clicks. Whether we’re designing organization tools or AI-based features to help photographers

Operations Coordinator

OfficeLuv
Chicago
9 hours ago
OfficeLuv’s supply ordering technology platform is growing rapidly and we’re looking to add a Operations Coordinator to join an amazing team focused on accelerating our growth. You would be an early member of a fast-paced operations team that is building a one of a kind supply chain for businesses around the country.   The role of the Operations Coordinator is to help execute our mission of creating an excellent customer experience by

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