Chicago Tech Jobs and Startup Jobs

5

Product Director - Media & Digital

STATS
Chicago
1 day ago
+16
STATS is looking for a proven Product Director to join the team in our Chicago headquarters. In this senior leadership role, you'll be responsible for the market success of your product suite. As the market expert, you'll identify business opportunities and synthesize them into a product vision and comprehensive product portfolio. You'll then lead your team of product managers, owners, and/or analysts to outline product specifications and direct development efforts to ensure successful delivery. You'll have a wide impact across the organization, working with our Engineering, Sales, Production, and Marketing teams to develop and execute on your vision. You'll report directly to our VP of Product.

Bilingual Customer Support Analyst (Japanese &…

STATS
Chicago
1 week ago
+16
Provide technical support & oversight for urgent issues. Manage non-urgent issues, coordinating closely with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; develop and execute support training programs for support team on boarding. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

Product Owner

STATS
Chicago
2 weeks ago
+16
Overview: STATS is looking for a proven Product Owner to join our team. The position will be based in our Chicago headquarters. In this role, you will be the ultimate product expert, tasked with defining and delivering market-leading products. You will be responsible for determining the specific features that make up the product, prioritizing them, and delivering them. As a Product Owner, you will integrate within the agile development team and

Senior Customer Support Analyst

STATS
Chicago
3 weeks ago
+16
Provide technical support & oversight for urgent client issues. Manage non-urgent issues, partnering with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Share insights and ideas to continuously improve support processes to ensure customer satisfaction. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; drive support training programs for on boarding of support team. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

Customer Support Analyst

STATS
Chicago
3 weeks ago
+16
What You'll Do: Provide technical support & oversight for urgent issues Manage non-urgent issues, coordinating closely with engineering, account management, technical account management Advocate for customer by pushing for swift resolutions Partner with Account Team to respond to prospect inquiries Execute new customer installations Use your deep STATS product & process knowledge to build exhibits for new customer contracts Become product

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