Chicago Tech Jobs and Startup Jobs

21

Customer Support Specialist

CityBase
Chicago
15 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks.

Customer Support Associate - Evening / Weekend Shi…

CityBase
Chicago
15 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. This person must be comforable working evening hours and weekend shifts. This role hours will be as follows: Wednesday - Friday 3pm - 10pm; Saturday & Sunday 11am - 6pm. 

Consumer Insights Manager

Freeosk, Inc.
Chicago
1 day ago
+19
Hello Consumer Insights Manager! Our team is growing! Freeosk, Inc. is looking for a full-time, Chicago-based Consumer Insights Manager to join our Analytics team and lead projects that deliver consumer insights and shopper marketing strategies to key stakeholders. In this role, you’ll dig into our internal and retail partner data to analyze shopper purchasing habits and tell a clear story of shopper behavior. You’ll combine the data-based facts

ServiceNow CMDB Engineer

Discover Financial Services
North Suburbs
1 day ago
+30
The Configuration Management Architect has strong technical and programming skills to develop patterns, probes and sensors in order to accurately map out critical services. The Configuration Management Architect provides process recommendations, overall technical architecture governance for the CMDB, and sets the standards for configuration management for the enterprise. As an expert in ServiceNow CMDB, Discovery, and Service Mapping the Configuration management Architect leads work efforts for the Configuration Management team, and ensures that work products adhere to best practices for configuration management.

Sr. Risk Analyst

SOC Analyst (3rd Shift)

Lead Systems Analyst

Lead Asset Manager

Load 1 more jobs5 jobs at Discover Financial Services

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
5 days ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

Executive Assistant

SMS Assist
Chicago
5 days ago
+18
Provide overall general administrative support. Maintain files and records in accordance with legal requirements and Company policies and procedures. Assist Directors with various administrative tasks and projects. Respond to mail, phone calls, or emails requesting support. Create and prepare basic data reports and scorecard using Excel. Build relationships with key partners, both internally and externally. Assist with the development of presentations for senior leadership, including presentation materials such as data analysis and key results. Identify opportunities for improving productivity and efficiency. Participate in special projects and task forces, as assigned.

Supply Chain Leader

Fast Radius
Chicago
1 week ago
Role: Supply Chain Leader Level: Mid-senior level Position: Full-time Location: West Loop, Chicago, IL Reports to: Director of Manufacturing & Supply Chain About Us: Fast Radius is the leading software-enhanced, industrial-grade, 3D printing manufacturer. Our strategic partnership with UPS allows us to offer turnaround as quickly as same-day. From functional prototypes to real engineered parts produced in the tens of thousands, Fast Radius

Supply Chain Coordinator

Fast Radius
Chicago
1 week ago
Company Overview Fast Radius is leading the industrial-grade 3D printing revolution. Strategically partnered with UPS, Fast Radius enables fast production of industrial parts at global scale with an advanced digital platform. We are the end-to-end partner for companies looking to embrace additive and on-demand manufacturing: supporting clients with product design, engineering, testing and validation – all the way to global manufacturing and

Director of Asset Management

SMS Assist
Chicago
1 week ago
+18
Train and manage a team of operations specialists to monitor asset consumption data. Analyze customer data to optimize current power usage and spend. Identify opportunities to reduce maintenance spend through leveraging real-time data. Develop Total Cost of Ownership (TCO) models to optimize equipment life. Source and manage an ecosystem of solution partners across the technology, IoT, controls, and grid landscape. Support sales and implementation functions in onboarding customers. Support Product & Technology function in defining integration and product requirements. Develop rules and analytics to automate and streamline fault detection and anomalies on equipment health. Coordinate with industry SMEs and HVAC affiliates around installation of controls and IoT products.

Customer Service Representative

SMS Assist
West Suburbs
1 week ago
+18
The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email.  We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer experience. 

Strategic Accounts Team Lead

SMS Assist
Chicago
1 week ago
+18
Ensures total client satisfaction for assigned portfolio by managing a team of Account Representatives in the performance of their assigned responsibilities, holding them accountable for managing complex operational projects for clients of high strategic importance to SMS Assist. Manages relationships with vendors to achieve seamless, high-quality service and advantageous pricing. Guides team members in the development of professional relationships with clients and vendors through collaborative communication, effective action on feedback, and occasional site visits. Exercises budgetary approval authority and holds team members accountable for managing the client’s operations & maintenance budget within the assigned portfolio to the client’s financial benefit. Closely monitors the operational and financial performance of all assigned operational teams to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase the client’s operational and financial efficiency. Enables and motivates team to proactively develop and implement solutions to complex and challenging client requirements that fall outside of standard procedure and historical precedent. Identifies the need to become engaged in potential issues prior to client escalation and works with team members to resolve high-priority issues; correctly identifies issues that require escalation to department leadership, and raises them alongside actionable recommendations for solutions.

Strategic Accounts Representative

SMS Assist
Chicago
1 week ago
+18
Serves as primary client contact and manages operational client projects including: using analytical tools to understand the objective in context; assigning the appropriate resources for project completion; maintaining appropriate timelines; communicating regularly to clients and leadership; maintaining accountability throughout the process. Builds and maintains professional relationships with clients to gain an understanding of their operational needs, assists in the development and implementation of solutions to meet those needs. Uses qualitative and quantitative data, business acumen, and operational principles to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase operational efficiency. Communicates findings and recommendations based on client data clearly; couples this with actionable conclusions to drive business decisions. Uses data analysis tools in our propriety database to help the operations department make informed decisions regarding clients and vendors. Provides accurate and timely reporting to all internal and external clients. Assists department leadership in the development of goals surrounding key metrics, reports and dashboards including Service Level Agreement (SLA) performance, Work Order aging by status, Support Desk calls by issue and targeted program monitoring; adheres to these goals and standards.

Digital Marketing Associate

Inhabitr Inc
Chicago
1 week ago
+13
Inhabitr | Chicago Inhabitr is looking for someone to help build the flexible living company of the future. We are building our core team and looking for a sales-oriented customer experience associate who will help design an elite team to handle all customer inquiries and drive top line sales. The ideal candidate has an outstanding ability to process and synthesize information, excellent communication skills, and unsung hero leadership style,

Director, Membership CRM

Chicago Public Media
Chicago
2 weeks ago
About Chicago Public Media To nourish the public conversation by telling the stories
 that matter—stories that provoke thought, entertain, capture emotion and inspire action. Chicago Public Media Mission Statement Who is Chicago Public Media? Chicago Public Media is one of the largest, most decorated, aggressively creative, and journalistically ambitious public radio organizations in the nation. We are home to WBEZ, Chicago’s NPR news station

Marketing Operations – Salesforce Administrator

SMS Assist
Chicago
2 weeks ago
+18
Develop, manage and maintain all CRM and all related tools, systems and databases, such as Salesforce, Hubspot and other Marketing and Sales tools. Design, standardize, evaluate and optimize workflows, lists, tasks, sequences and data flows. Train sales teams how to most effectively utilize Salesforce, HubSpot CRM and other related tools through best practices. Develop, enhance, and/or evaluate new features. Develop, maintain and distribute training materials on best practices and new functionality. Spearhead continuous improvement to create and improve automation initiatives. Work collaboratively with stakeholders to design, manage and run nurturing campaigns. Develop and deliver insightful dashboards, reports and findings to both Marketing and Sales leadership. Develop programs to actively maintain the organization, integrity and cleanliness of our CRM related databases. Independently manage time and tasks related to multiple projects. Collaborate and develop inbound, outbound & ABM lead generating strategies.

Customer Success Lead

LifeXT
Chicago
2 weeks ago
Life Cross Training (LIFE XT) has developed a groundbreaking, science-based human performance program built on the New York Times bestseller, Start Here, Master the Lifelong Habit of Wellbeing, authored by the company’s co-founders, Eric Langshur and Dr. Nate Klemp.  The company’s products are based on a simple but revolutionary idea: just as we train our bodies for physical fitness, we can train our brains for well-being, resulting in optimized

Manager, Content Strategy

American Medical Association
Chicago
2 weeks ago
To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.  Join the AMA team as the Manager, Content Strategy in Physician Engagement.  As part of the team, you will develop and manage overall messaging and content for all membership marketing campaigns across all channels, with a keen focus on direct mail, email, and digital advertising. Responsibilities will include:  Le

Content Marketing Manager

SMS Assist
Chicago
3 weeks ago
+18
Content: Support calendar through creation of content across the website, the blog, landing pages, whitepapers, e-books, emails, newsletters, ads, and more. Campaigns: Help ideate, develop, and execute campaigns across social, email, and digital leveraging assets like blog content, case studies, and white papers. Press: Build relationships with press and reporters; work toward creative placement and pitch story ideas as it fits into larger business/brand strategy; and integrate press mentions into content marketing execution. Hunt for passion leadership opportunities and engagements. Social media: Support growing social media program and online reputation management. Ideate and execute social component of campaigns and events. Digital marketing: Collaborate with Director of Content Marketing on earned, owned, and paid media. Events: Support marketing events manager in execution of content strategy for conferences, trade shows, sponsorships, hosted events, webinars, podcasts, and more. Distribution: Understand the hub-and-spoke ideology to connect, drive, and promote content across different channels, mediums, and audiences.

Overnight Infrastructure Engineer

Entara
Chicago
3 weeks ago
+14
Wanted: A Midnight Manipulator of Cosmic Conundrums (ALSO KNOWN AS AN OVERNIGHT INFRASTRUCTURE ENGINEER) WHAT YOU’LL BE DOING (Otherwise known as the fine print, the list of job tasks and responsibilities.) Overnight Infrastructure Engineers are primarily responsible for taking the lead on providing support to Entara’s clients calling in with IT infrastructure support issues, as well as addressing issues generated by our monitoring systems.

Trading System Support Analyst

Belvedere Trading
Chicago
3 weeks ago
+26
Belvedere Trading is seeking a Trading System Support Analyst with a Bachelor’s Degree in Computer Science, Information Systems or other related disciplines. The ideal candidate will be a self-starter who is eager to progress, has sound technical knowledge, and has exceptional communication skills. This position will provide an opportunity to learn Belvedere’s proprietary technology environment and trading operations in a challenging and fast

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