Chicago Tech Jobs and Startup Jobs

29

Customer Success Representative

Blitsy
Chicago
4 hours ago
About Us Blitsy is a Chicago-based e-commerce company making it easier to buy arts and crafts supplies online. Recently acquired by A.C. Moore, an East coast specialty arts and crafts retailer with over 135 brick and mortar locations, we are growing our team and looking for a friendly Customer Sucess Representative who is ready for a new challenge. Our office is located in Chicago’s West Town/Ukrainian Village inside of a historic building that

Director, Supplier Performance Management - Zoro

Zoro
Northwest Suburbs
16 hours ago
+30
Drives accountability with suppliers to ensure operational standards are met and exceeded. Design and implement metrics to measure supplier delivery performance. Design and implement supplier outreach processes to efficiently communicate performance effectiveness and areas of needed improvement. Design and implement processes to efficiently follow up on individual orders that are past due. Integrate Supply Chain processes with Customer Service processes to efficiently update customers on delivery issues caused by supplier performance failures. Closely collaborate with Product Management Leadership to ensure supplier management is coordinated between the strategic level (product managers) and operational level (supplier performance analysts). Closely collaborate with Customer Service Leadership to ensure the efficient information and work flows regarding customer backorders and supplier performance issues.

Director, Logistics Strategy and Operations - Zoro

Sr. Systems Administrator, Zoro

Senior Manager, Taxonomy, Zoro

Sr Netsuite Administrator, Zoro

Director, Paid Search, Zoro Tools

Direct Marketing Specialist, Zoro Tools

PC Administrator, Zoro Tools

Mgr, Partnership Marketing, Zoro Tools

Mgr, Ecomm Merchandising, Zoro

Senior Manager, Process Improvement of Customer Service - Zoro

Sr. Mgr, Loyalty Marketing, Zoro

Mgr, Social Media, Zoro Tools

Load 9 more jobs13 jobs at Zoro

Account Advisor

Grubhub
Chicago
1 day ago
+23
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Senior Director of Corporate IT

Senior Manager, Training

Manager, Retention Marketing

Senior Market Researcher (Advertising)

Coordinator, Marketing (CRM Operations)

Associate, Marketing (Paid Social)

Manager, Brand Marketing

Associate, Marketing (SEM)

Manager, B2B Marketing

Coordinator, B2B Marketing

Contact Center Manager (SHIFT: 8:00 AM - 5:00 PM Sun/Mon Off)

Contact Center Manager

Corporate Account Advisor

Driver Specialist

Operations Specialist

Catering Concierge Associate

Sr. Analyst, Marketing Strategy

Manager, Production Infrastructure

Sr. Associate, Growth Marketing (Seamless)

Corporate Account Manager

Command Center Analyst SHIFT: 9:30 PM - 8:00 AM CST

Account Advisor (Mandarin- Speaking Preferred!)

Senior Customer Care Trainer

Account Specialist, Enterprise Accounts

Account Advisor, Enterprise Accounts

Load 10 more jobs26 jobs at Grubhub

Acquisition Media Manager

Trunk Club
Chicago
1 day ago
+17
Work alongside the Senior Manager to develop the media strategy for acquisition and awareness efforts in market. You will work in partnership with our agencies to help drive continued growth and can quickly understand and support initiatives that will contribute to the goals and success of the business. Drive innovation and continued diversification of media channels. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points; collaborate with internal teams to optimize user experience. Create weekly and monthly budget and lead forecasts based on business goals; collaborate with Finance and Capacity Planning to measure health of business and allocate appropriate staffing based on incoming lead volumes. Have exposure to creative messaging, media attribution, web experience and everything in between!

Key Holder

Assistant Manager of Facility Operations

Admin, Replenishment

Peapod Digital Labs
Chicago
1 day ago
+23
Browse the Aisles- We are seeking a Replenishment Admin to join our Inventory and Demand Planning team.  The Replenishment Admin is the liaison between operations, merchandising, suppliers, and inventory management. What’s our Dish - About Us    Announced in May 2018, Peapod Digital Labs is an Ahold Delhaize USA company that will serve as the engine that powers U.S. ecommerce and digital strategies. Peapod Digital Labs will accelerate growth in

Pilot & Testing Specialist I

Manager of Acquisition & Loyalty

Analyst II Operations

Senior SEO/SEM Manager

Senior Digital Marketing Manager

Customer Care Representative

Specialist, Visual Merchandising

Manager, Network Expansion

Manager, Network Optimization

Analyst, Supply Chain Operations

Senior Marketing Strategy & Integrated Planning Specialist

Digital Promo & Pricing Lead

Load 9 more jobs13 jobs at Peapod Digital Labs

Search Engine Optimization Associate

FTD Companies
Chicago
1 day ago
+18
Our Florist e-commerce Team is seeking a Search Engine Optimization Specialist to manage, own and grow in-house search engine optimization (SEO) for our member sites. We are looking for an SEO guru who can develop a scalable system to increase our member's rankings to drive traffic. The specialist will collaborate with a variety of stakeholders to successfully plan & deliver on search strategies to improve performance, demonstrate value and produce business results for our members.

Manager, Paid Search

Director, Field Motivation

Pampered Chef
Chicago
1 day ago
This role is responsible for growing Pampered Chef’s U.S. business by building the active consultant base, increasing productivity, and developing sales leaders. She/he will have will have direct ownership of aligning compensation, incentives, recognition, and promotions to the consultant journey to drive sustainable consultant success. These areas are key levers in our business, and this leader will own assessing our current programs using quantitative and qualitative methods, developing a holistic future consultant experience that drives desired outcomes, measuring results, and refining as needed.

Director of Experience Innovation

Pampered Chef
Chicago
1 day ago
• Build strategies and frameworks to drive ‘transformation’ leveraging innovation. • Manage KPI’s to deliver timely results. • Work with multidisciplinary teams and conduct user research to inform and inspire strategic decisions and design solutions. • Leverage research to drive to insights, and facilitate brainstorms to generate concepts on new experiences, services, and ideas. • Translate research insights into powerful frameworks and minimum viable prototypes and/or storyboards for concept creation. • Develop, test, and iterate on new experiences, services, and ideas using a variety of tools including user-focused design, lean start-up techniques. • Support the scale and launch of new experiences to the full field of direct sales consultants. • Help build Pampered Chef’s innovation culture.

Director, International Expansion

Pampered Chef
Chicago
1 day ago
Director, International Expansion is a new leadership role reporting to the VP of International. This position will own the development and implementation of strategic plans to launch new markets (countries) and support the markets’ sustained growth following their launch. This role will have shared responsibility for all sales, marketing and consultant recruiting goals in the new markets. This role and will partner with home office functional teams to ensure the markets’ have the appropriate cross functional resources and support to enable their growth goals following the launch.

Director, Strategic Sourcing

Pampered Chef
Chicago
1 day ago
This role will be a commercial leadership role to develop the long-term global sourcing roadmap. This individual should be highly skilled in negotiations, with strong analytics background and a problem-solving mindset. This individual will also develop new or re-assess existing processes, supplier onboarding materials, policies that are central to strategic sourcing including category management, spend analytics, supplier performance/relationship management, supplier qualification, risk mitigation, contracts management as well as dashboards to measure internal performance and value-add.

Field Development Manager

Pampered Chef
Chicago
1 day ago
At Pampered Chef, the Field Development Manager is charged with helping our independent field directors to be successful in growing their Pampered Chef businesses. Through teamwork and collaboration with key teams in the home office, the Field Development Managers will create programs that align with the company’s strategic vision to grow our independent Directors businesses which will drive revenue for the company and compensation for our Directors.

Field Communications Specialist

Pampered Chef
Chicago
1 day ago
The Field Communications team is in charge of the strategic approach, material development and ongoing counsel and execution of all Home Office owned communications channels focused on Pampered Chef consultants. The team’s key purpose is to maximize the programs, opportunities and moments highlighted in the company’s larger strategic business plan to positively impact field performance and confidence.

Manager of Brand Strategy

Pampered Chef
Chicago
1 day ago
• In-depth evaluation and ongoing oversight of the end to end Pampered Chef brand journey. • Development and execution of short- and long-term strategic priorities that will elevate the customer experience. • Influence cross-company agreement and investment decisions on how and where to deliver greatest value to customers and what the differentiating experience to be delivered looks like. • Identifying operational accountability and cross-functional alliances within each function at Pampered Chef, facilitating work together across teams. • Developing partnership programs that meet the business objectives of the organization and advance our brand strategy. • Extending Pampered Chef’s refreshed brand from simple brand identity standards to a unique brand voice that extends across brand partnerships. • Partnering with the Consumer Insights team to establish ongoing consumer research programs. • Management of all Charitable relationships and programs, current and future-focused.

Online Support Agent (Nights and Weekends)

Vivid Seats
Chicago
2 days ago
+16
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

System Administrator

Order Fulfillment Associate (Nights and Weekends)

Head of Global Real Estate and Facilities

Groupon
Chicago
4 days ago
+10
As Groupon's Head of Real Estate, you will manage our global real estate portfolio across multiple countries and continents. By partnering with real estate brokers as well as internal teams, you will lead all of the transactional aspects related to our office spaces. As leader of the Facilities team, you will also lead capital budget development for new offices or facilities and ensure that the i's are dotted and the t's are crossed when it comes to contractual obligations.

Marketing Specialist, Customer Growth

Senior Business Analyst - Marketing

Information Security Risk Analyst

Sr. Marketing Analyst , Customer Growth

Account Manager

Growth Marketing - Head of Strategy and Operations

Marketing Manager, Retention Strategy

Senior Manager, Merchant Experience

Merchant Development Representative

Head of Creative Services (Internal Agency)

Director, Global Consumer Fraud

Analyst - Marketing Analytics

Load 9 more jobs13 jobs at Groupon

Digital Marketing Manager

Brad's Deals
Chicago
1 week ago
+26
Brad's Deals is looking for a motivated and experienced Digital Marketing Manager to drive company growth at the intersection of business, data science, and digital marketing. You will be an integral part of our customer acquisition team, providing insight across all of our advertising platforms, managing large monthly budgets and optimizing and expanding the performance of the key channels. You will be initiating change with new growth

Senior Customer Success Manager

Provi
Chicago
1 week ago
Provi is looking for a strategic Customer Success Manager who is passionate about providing exceptional support and ready to lead teams responsible for launching new markets, retaining users, and delivering extraordinary service to customers and Customers. Founded in 2016, Provi is an open digital marketplace connecting retailers (restaurants + bars), distributors, and suppliers in the alcohol industry.  We are a funded, hungry team making an

Bilingual Music Gear Customer Engagement Specialis…

Reverb
Chicago
1 week ago
+15
Assisting customers with day-to-day needs through email, chat, and phone. Added flexibility and availability to respond to live inquiries from Spanish speaking customers over chat. Handling queue of Spanish specific customer voicemails and emails. Brokering resolution in the event of disputes between buyers and sellers. Leveraging content, self-help articles, Reverb features, and your knowledge of our policies and procedures to recruit new buyers and sellers to the site. Keeping a constant, vigilant eye on all site activity. A myriad of other tasks that come with a startup environment and a rapidly growing business.

Associate Campaign Analyst

Bounteous
Chicago
1 week ago
+18
We are seeking an Associate Campaign Analyst to support high-priority Marketing Technology implementation projects and ongoing omni-channel campaign execution initiatives. This position sits within our Audience Management team but will regularly interface with a large, cross-functional team of developers, solution architects, marketing strategists and digital marketing specialists to help bring digital customer experiences to life. The ideal candidate will be dynamic and flexible with a strong affinity toward data and technology. This position necessitates knowledge of varying industry trends, campaign management best practices and marketing technologies, so the ideal candidate should possess a desire to continually learn, improve and apply subject matter expertise to individual client needs. One must have a knack for breaking down complex processes and methodologies into easily digestible explanations for clients and internal teams. These projects often require a considerable amount of coordination across numerous resources, so we are looking for someone who is detail-oriented, highly organized and an independent self-starter.

Client Service Executive

Bounteous
Chicago
1 week ago
+18
We are seeking a Client Service Executive who embodies our culture and builds relationships with our clients that encourage reliance on our products and services, greater client satisfaction, expanded accounts and opportunities, and improved client retention. 

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