Mid Level Chicago Startup and Tech Jobs

The Senior Financial Analyst is an essential member of the FP&A team and will be instrumental in shaping the future direction of the group. This hybrid role will consist of traditional FP&A responsibilities as well as driving operational improvements in the order to cash process. The highly motivated candidate selected for this role will lead efforts to redesign financial system architecture as well as building out new reporting processes. To succeed, the individual must be comfortable developing and implementing world class reporting solutions and processes in a high growth environment.

​​​​​​​As the Senior Manager, Taxonomist, you will have a unique opportunity to lead the taxonomy effort for a rapidly growing B2B e-commerce site. The taxonomists will be focused on finalizing a new master product taxonomy, and creating the information architecture strategy to support the site hierarchies. This will all be built within a new installation of a Product Information Management (PIM) platform. The Senior Product Taxonomist will be a member of the Product Content team reporting to the Director of Product Information Management. 

In this execution focused role, you will handle daily ticketing of customer concerns, incident queues, process execution, critical metrics and metrics reporting. To be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you can rapidly address security when needed.

In this strategy oriented role, you will lead road mapping, penetration testing, multiple vendor relationships and deployment, program innovation, process improvement and compliance. In order to be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you are able to rapidly address security when needed.

We are looking for a Sr Business Technical Analyst who will partner with McDonald’s Restaurant Operations Managers and Country representatives to understand and document test requirements, create technology plans, and execute the plans to get restaurant systems configured and ready for testing. You are a technically focused leader who is comfortable working with developers and with business partners in a fast paced, innovative and unique environment, and is also not afraid to get hands on in code to make updates

The ideal candidate will have extensive experience in a data warehouse environment facilitating requirements gathering sessions, documenting requirements, analyzing and evaluating possible solutions to meet requirements. Experience in managing QA processes including creating test strategy and test plan documents as well as executing tests and working with external QA vendors. The candidate must be a highly organized self-starter who thrives in a fast-paced and rapidly changing environment. 

Job Description   Can you balance a high attention to detail, great people skills and patience in a fast-paced IT Department?  Do you have experience in IT Security?  McDonald’s, one of the most recognized brands in the world, is seeking a skilled Incident Response analyst to join our IT Security Delivery Assurance Team and support Incident Response. Successful people in this role are able to utilize IT tools, be responsible for documenting the

We are currently looking for a NETWORK ARCHITECT, to be based in our new MHQ in downtown Chicago. The Global Networking team provides managed network services for McDonald’s data centers, cloud computing services and international markets (countries) across the globe through partners in an IT Outsourced and Managed Service Provider environment.  We are looking for an experienced Network Architect who will lead network architecture activities across McDonald’s network landscape.

As a member of McDonald’s Global Data & Analytics Platform - Architecture Team, this individual will perform Cloud Architecture for strategic and customer-driven initiatives. We need a collaborative and self-directed individual who, in partnership with other Domain Architects and project teams, will engage customers and stakeholders to clarify expectations, apply relevant standards and best-practices, and drive the delivery of cloud solutions. The successful candidate knows how to balance a strong results-orientation with continuous improvement providing a reliable and stable cloud solutions.

The ideal candidate for the Service Delivery Manager role will work with key customers to identify business needs and create solutions within the SharePoint, OneDrive and Yammer platform.  The Service Delivery Manager would manage the end-to-end delivery of these solutions, integrating McDonald’s standards, external best practices, and consideration for the company culture with proven SharePoint experience with global clients.  The ideal candidate will push to improve the SharePoint platform at McDonald’s, working within the standards and policies of the global implementation.  This candidate must be versatile, providing value within a wide variety of responsibilities, and comfortable with rapidly changing priorities.

This position involves coordination and/or execution of plans to ensure that technical solutions meet the needs of the business. May take a leadership role with other team members on assignments and acts as a primary point of contact with client. The ideal candidate will have extensive experience gathering and documenting requirements, facilitating meetings, and delivering results. This person must be a highly organized, self-starter who thrives in a fast-paced and rapidly changing environment and have proven measurable experience with all aspects of the Software Development Life Cycle.

As a Customer Success Manager, you’ll own the partner relationship from the time of onboarding forward. You will partner with your clients to identify and meet their business objectives, and ensure success as they adopt a new platform. From training them on campaign set up and optimization, to defining packages and pricing, you’ll own the day-to-day and become an integral part of your clients’ digital strategy. The successful candidate will be steeped in the world of digital advertising technology, and will help to grow revenue by providing raving fan support to our advertiser partners. Applicants for this job role should be highly comfortable and knowledgeable about the internet in general, have a background in sales or client services, and be highly confident in their ability to quickly learn about advanced software and technology.

•( In First 30 days) Analyze data and test results to ensure integrity is maintained throughout program lifecycle and ensure customer business needs are satisfied. •( In First 90 days) Collaborate with teams on translating process designs, with adherence to standards, into repeatable system configurations while maintaining required documentation. •( Beyond 90 days) Develop and execute design concepts, code standards and test plans in order to validate batch fulfillment system setup and output. 

The Client Experience and Success team is responsible for developing client relationships that promote retention and loyalty while ensuring that our clients derive maximum value from Ensono’s solutions and services. As a team, we are on a mission to transform each client’s experience, while becoming an industry-leading Managed Services Provider. We are looking for passionate client advocates who are willing to drive change and help their customers achieve great things. The Client Success Manager is the primary point-of-contact responsible for identifying each unique customers’ business outcomes and aligning Ensono products, services and support to help them achieve their goals. Our Client Success Managers are growing their careers while building experience across multiple accounts, dealing with a range of issues and learning a variety of industries.

About Us   Agentis is a Chicago-based data analytics and SaaS platform provider that empowers energy providers and their business customers to optimize energy consumption.   Our SaaS customer engagement platform has been deployed to over 1.5 million businesses nationwide and growing.  We combine our strengths of data visualization, data science, and software development to create compelling and powerful customer experience.   At the

The Configuration Management Architect has strong technical and programming skills to develop patterns, probes and sensors in order to accurately map out critical services. The Configuration Management Architect provides process recommendations, overall technical architecture governance for the CMDB, and sets the standards for configuration management for the enterprise. As an expert in ServiceNow CMDB, Discovery, and Service Mapping the Configuration management Architect leads work efforts for the Configuration Management team, and ensures that work products adhere to best practices for configuration management.

bswift is looking for an experienced Director to join our Direct Implementation Team. The primary objective of this position is to manage and inspire bswifts client services team to produce client raves. The Director of Client Services serves as leader to ensure the highest level of quality in our delivery of new client implementations and on ongoing service. 

Working directly with customers on the implementation, rollout and ongoing support of our Enterprise software. Communicating with Engineering team members, sales and marketing to solve customer issues. Troubleshooting Keeper software and other IT infrastructure. Testing and building cloud-based deployment tools on Amazon AWS, Google Cloud. Creating technical documentation for customers and internal teams.

Provide technical support & oversight for urgent client issues. Manage non-urgent issues, partnering with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Share insights and ideas to continuously improve support processes to ensure customer satisfaction. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; drive support training programs for on boarding of support team. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

As a Senior Accountant, you will play an integral role in all aspects of financial reporting, including Morningstar`s global consolidated financial statements, SEC filings, earnings releases, management reports and board reports. This position reports to the Manager of Financial Reporting. This is a full-time position and is based in our Chicago office.